Author Archives: TxDMV

TxDMV Motor Vehicle Industry Regulation Advisory Committee Meeting – June 25, 2024

Posted on June 21, 2024 by TxDMV

TxDMV Motor Vehicle Industry Regulation Advisory Committee MeetingTuesday, June 25, 2024 – 9:00 a.m.  The physical location of the meeting will be the Lone Star Conference Room of Building 1, 4000 Jackson Avenue, Austin, Texas 78731, where the teleconference call … Continue reading →

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TxDMV Board Meeting – June 27, 2024

Posted on June 21, 2024 by TxDMV

TxDMV Board MeetingThursday, June 27, 2024 – 9:00 a.m. Texas Department of Motor Vehicles4000 Jackson Avenue, Building 1, Lone Star Conference RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are open to the public. … Continue reading →

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TxDMV Legislative and Public Affairs Committee Meeting – June 26, 2024

Posted on June 21, 2024 by TxDMV

TxDMV Legislative and Public Affairs Committee MeetingWednesday, June 26, 2024 – 2:00 p.m.  Texas Department of Motor Vehicles4000 Jackson Avenue, Building 1, Lone Star Conference RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are … Continue reading →

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Next webDEALER Dealer Training Series Kicks Off in July

Posted on June 21, 2024 by TxDMV

Coming Soon! The next series of webDEALER training for dealers kicks off in July. Join a training session and learn more about mastering webDEALER transactions. The training will focus on transaction processing. Don’t wait! Be one of the first to … Continue reading →

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Initial Notification: TexasSure Planned Maintenance (6/21/2024 @ 8:24 AM)

Posted on June 21, 2024 by TxDMV

Good morning, We have received notification from TexasSure for planned system maintenance scheduled over this weekend. The maintenance is scheduled for Sunday, June 23, 2024, starting at 8:00 AM, lasting up to 4:00 PM on Sunday afternoon.  TexasSure is used for … Continue reading →

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Reminder Notification: Texas.Gov Payment Services: reports email update (06/17/2024 @ 10:35 AM)

Posted on June 17, 2024 by TxDMV

  Safelist New Payment Services E-mail Addresses        To Ensure Delivery of Automated Reports Texas.gov Payment Services is advising county users who administer the IVTRS and TXT program to prepare for upcoming changes to sender e-mail addresses for … Continue reading →

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Initial Notification: Texas.Gov Payment Services: reports email update (06/14/2024 @ 3:35 PM)

Posted on June 14, 2024 by TxDMV

  Safelist New Payment Services E-mail Addresses        To Ensure Delivery of Automated Reports Texas.gov Payment Services is advising county users who administer the IVTRS and TXT program to prepare for upcoming changes to sender e-mail addresses for … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Texas.Gov Payment Services: reports email update (06/14/2024 @ 3:35 PM)

Resolved: Cognos Report Issue (06/12/2024 @ 10:29 AM)

Posted on June 12, 2024 by TxDMV

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading →

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Initial Notification: Cognos Report Issue (06/12/2024 @ 9:30 AM)

Posted on June 12, 2024 by TxDMV

Good morning, The Texas Department of Motor Vehicles (TxDMV) IT Support Staff are aware of an issue with Cognos Reporting which is causing reports to be delayed. An update will be provided when Cognos Reports are available. We apologize for … Continue reading →

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Initial Notification: Vehicle Specific Tags Issue (06/07/2024 @ 5:35PM)

Posted on June 7, 2024 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is aware of an issue that prevented some dealers from being able to create vehicle specific tags in the eTAG system following a recent eTAG update.  Support Staff have since disabled … Continue reading →

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Resolved: Cognos – Week/Month-To-Date Fees Report (06/04/2024 @ 8:45 AM)

Posted on June 4, 2024 by TxDMV

Good morning, The Cognos intermittent performance issues have been resolved. Users can now run the Week/Month-To-Date Fees Report. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services … Continue reading →

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Initial Notification: Cognos – Week/Month-To-Date Fees Report (06/03/2024 @ 11:15 AM)

Posted on June 3, 2024 by TxDMV

Good morning, Cognos is experiencing intermittent performance issues. Support Staff are aware and ask that you do not run the Week/Month-To-Date Fees Report until the performance issues have been resolved.  An update will be provided when the above reports become … Continue reading →

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Completed: TexasSure Planned Maintenance (06/02/2024 @ 3:22 PM)

Posted on June 2, 2024 by TxDMV

Good afternoon, The TexasSure planned system maintenance was completed as of 3:22 PM, this afternoon,Sunday, June 02, 2024.  Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Completed: TexasSure Planned Maintenance (06/02/2024 @ 3:22 PM)

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Initial Notification: TexasSure Planned Maintenance (5/31/2024 @ 3:15 PM)

Posted on May 31, 2024 by TxDMV

Good afternoon, We have received notification from TexasSure for planned system maintenance scheduled over this weekend.  The maintenance is scheduled for Sunday, June 2, 2024, starting at 8:00 AM, lasting up to 4:00 PM on Sunday afternoon.  TexasSure is used for … Continue reading →

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Resolved: RTS Unavailable (05/30/2024 @ 4:26 PM)

Posted on May 30, 2024 by TxDMV

Good afternoon, The Registration and Titling System (RTS) is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: … Continue reading →

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Informational: Power Outage and RTS Transactions (05/30/2024 @ 4:26 PM)

Posted on May 30, 2024 by TxDMV

Good afternoon, The power outage at the TxDMV headquarters’ office has been resolved.  Support staff have implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS user that did not experience a login … Continue reading →

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Resolved: CRD Call Center unavailable (05/30/2024 @ 3:25 PM)

Posted on May 30, 2024 by TxDMV

  Good afternoon, The Consumer Relations Division (CRD) call center is now available to receive calls. We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas Department of Motor VehiclesIT Services Division Source: Tax … Continue reading →

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Update: RTS Unavailable (5/30/2024 @ 12:00 PM)

Posted on May 30, 2024 by TxDMV

Good afternoon, TxDMV is aware that RTS and the Call Center are unavailable. Support staff are working to resolve the issue. We will provide an update once the issue is resolved. Update: 5/30/24 @ 12:00PMThis morning’s network outage was caused … Continue reading →

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Update: CRD Call Center unavailable (05/30/2024 @ 12:00 PM)

Posted on May 30, 2024 by TxDMV

  Good afternoon, The Consumer Relations Division (CRD) call center is currently unavailable to receive calls. Support staff are working to identify and resolve the issue.  Update: 5/30/24 @ 12:00PMThis morning’s network outage was caused by external factors which adversely … Continue reading →

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Initial Notification: CRD Call Center unavailable (05/30/2024 @ 9:35 AM)

Posted on May 30, 2024 by TxDMV

  Good morning, The Consumer Relations Division (CRD) call center is currently unavailable to receive calls. Support staff are working to identify and resolve the issue.  We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading →

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Initial Notification: RTS Unavailable (5/30/2024 @ 9:07 AM)

Posted on May 30, 2024 by TxDMV

Good morning, TxDMV is aware that RTS is unavailable. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

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Start Using webDEALER

Posted on May 28, 2024 by TxDMV

webDEALER becomes mandatory on July 1, 2025. Join the growing number of dealers that have already attended a Texas Department of Motor Vehicles’ webDEALER webinar. Visit https://www.txdmv.gov/calendar for upcoming webDEALER virtual training for dealers. Get ahead of the curve. Attend … Continue reading →

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TxDMV Holiday Hours – Memorial Day 2024

Posted on May 24, 2024 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) will be closed on Monday, May 27, 2024, for Memorial Day. We honor those who lost their lives while in military service to our country. Vehicle title and registration services: Most vehicle title and … Continue reading →

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Informational: eLicensing Release Notes 24.2.1 (05/23/2024 @ 4:55 PM)

Posted on May 23, 2024 by TxDMV

Good afternoon, This evening, May 23, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System with Release 24.2.1 which contains the content summarized below.    eLicensing Enhancements:   Add Fingerprinting to Salvage and In-transit Please note: … Continue reading →

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Resolved: RTS SPV Calculator (05/22/2024 @ 6:40 AM)

Posted on May 22, 2024 by TxDMV

Good morning, The RTS SPV Calculator issue has been resolved.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division           Source: Tax … Continue reading →

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