Category Archives: Dealers and Manufacturers

Good morning, TxDMV continues to perform emergency maintenance on webDEALER/webSALVAGE this morning. A notification will be sent when the system is available.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of … Continue reading →

Good morning, TxDMV continues to perform emergency maintenance on webDEALER/webSALVAGE this morning. A notification will be sent when the system is available.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of … Continue reading →

  Good afternoon,  TxDMV will need to perform emergency maintenance on webDealer/webSalvage. A notification will be sent when the system is available.  We apologize for the inconvenience and any impact on you or your customers.  Thank you, Texas Department of … Continue reading →

  Good morning, It has been reported that some webDEALER users are showing a different DBA name in the drop down box. Support staff are working to resolve the issue. We apologize for the inconvenience and any impact on you or … Continue reading →

Good morning, The RTS emergency maintenance was completed as of 5:45 AM this morning, 3/1/2021. Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers and Manufacturers Complete: RTS Emergency Maintenance (3/1/2021 @ 5:45AM)

Good morning, The deployment of the eLicensing system updates were completed as of 12:15 AM this morning, 2/28/2021. Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers and Manufacturers Complete: eLicensing Release 9.9.2 (2/28/2021 @ 12:15 AM)

Good afternoon, The TxDMV Data Center Services vendor has resolved the statewide issue that prevented users from processing payments. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department   … Continue reading →

Good afternoon,  The TxDMV Data Center Services (DCS) vendor is working to resolve statewide technical difficulties that are affecting all state agencies when processing payments. Due to this issue all TxDMV applications and webservices are unable to process payments at this … Continue reading →

Good afternoon, Over the weekend of February 26, 2021, TxDMV will need to perform emergency maintenance on RTS. This will impact webDealer/eTAG, webSALVAGE, webSUB, and eTitle. Users may experience intermittent connectivity issues between 7pm Friday, February 26, 2021 and 8am … Continue reading →

Good afternoon,  We are currently experiencing technical issues with processing payments for all TxDMV applications.  Support staff are working to resolve the issue. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department … Continue reading →

The Texas Department of Motor Vehicles (TxDMV) has adopted rules in the February 19, 2021, issue of the Texas Register. The adopted language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. The adoptions are effective February 28, 2021 and include:  • … Continue reading →

Good morning, The Texas Department of Motor Vehicles’ vendor Sales Force has resolved the eLicensing system slowness. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     … Continue reading →

Good morning, The Texas Department of Motor Vehicles vendor Salesforce has reported that the eLicensing system is experiencing system slowness. Due to this, users may be experiencing intermittent issues when processing transactions. Salesforce support staff are working to resolve the issue.  Thank … Continue reading →

Good afternoon, Over the weekend of February 26, 2021, TxDMV will need to perform emergency maintenance on RTS. This will impact webDealer/eTAG, webSALVAGE, webSUB, and eTitle. Users may experience intermittent connectivity issues between 7pm Friday, February 26, 2021 and 8am … Continue reading →

Good afternoon, The scheduled eLicensing Release 9.9.2 was not deployed last weekend due to electrical outages caused by the winter storm. The eLicensing updates have been rescheduled for this weekend, February 26, 2021, starting at 10:00 PM Saturday (2/27/2021) through 7:00 AM Sunday (2/28/2021). During the … Continue reading →

Good morning, The webDEALER system was available as of 11:10 AM this morning, 2/24/2021. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter … Continue reading →

Good morning, The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. As a reminder, if you are unable to print buyer’s tags, … Continue reading →

Good afternoon, The scheduled eLicensing Release 9.9.2 was not deployed last weekend due to electrical outages caused by the winter storm. The eLicensing updates have been rescheduled for this weekend, February 26, 2021, starting at 10:00 PM Saturday (2/27/2021) through 7:00 AM Sunday (2/28/2021). During the … Continue reading →

Good afternoon, Over the weekend of February 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System.  During the deployment of the new release you may experience intermittent connectivity issues starting at 10:00 PM Saturday (2/20/2021) through 7:00 AM … Continue reading →

Good morning, The webDEALER issue that prevented some users from accessing the system has been resolved.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. … Continue reading →

  Good morning, The Texas Department of Motor Vehicles have received reports that some users are unable to access webDEALER. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your … Continue reading →

Good morning, The webDEALER issue that prevented users from accessing the system has been resolved.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing … Continue reading →

  Good morning, The Texas Department of Motor Vehicles have received reports that users are unable to access webDEALER. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

Board Meeting Please join us for our Board Meeting, Thursday, February 4, 2021 at 8:00 a.m. via telephone conference call using Webex. Instructions for accessing the meeting via Webex: https://txdmv.webex.com/txdmv/onstage/g.php?MTID=eae019aed5886058823bbbc8f507e5157Phone number for accessing the meeting via phone: United States Toll … Continue reading →

  Legislative and Public Affairs Committee Meeting Please join us for our Legislative and Public Affairs Committee Meeting, Wednesday, February 3, 2021 at 2:00 p.m. via telephone conference call using Webex. Instructions for accessing the meeting via Webex: https://txdmv.webex.com/txdmv/onstage/g.phpMTID=e25c9df27d246bef2fe3f5413a7b6aa30Phone number … Continue reading →