Category Archives: Dealers and Manufacturers

Good afternoon, The webDEALER Release 10.0.0 has been postponed. A communication will be sent when a new date has been scheduled for the release. Thank you,  Texas Department of Motor Vehicles IT Services Division   Source: Dealers and Manufacturers Postponed: … Continue reading →

Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the eLicensing system with Release 10.0.0 on Saturday, March 20, 2021 starting at 10:00 PM until 11:00 PM. During the deployment of the 10.0.0 Release you may experience intermittent connectivity … Continue reading →

  Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the webDEALER system with Release 10.0.0 on Saturday, March 20, 2021 starting at 6:00 PM until Sunday, March 21, 2021 at 6:00 PM. During the deployment of the 10.0.0 … Continue reading →

Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the eLicensing system with Release 10.0.0 on Saturday, March 20, 2021 starting at 10:00 PM until 11:00 PM. During the deployment of the 10.0.0 Release you may experience intermittent connectivity … Continue reading →

Good morning, The network issues have been resolved.  We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas Department Of Motor VehiclesIT Services Division       Source: Dealers and Manufacturers Resoved: Network Issue … Continue reading →

Good morning,  The agency is currently experiencing network issues and working to resolve. An update will be sent by 12:00 PM or as more information becomes available.  Thank you,  Texas Department Of Motor VehiclesIT Services Division       Source: Dealers … Continue reading →

Good afternoon, webDEALERS/webSALVAGE users may experience a slight delay or slowness as a significant number of users attempt to connect and resume processing transactions. If you experience difficulty processing transactions, please try again at a later time. We apologize for … Continue reading →

 Good afternoon, Users experiencing issues with webDEALER/webSALVAGE will need to refresh their browsers due to the emergency maintenance being completed. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles … Continue reading →

Good afternoon, The webDEALER/webSALVAGE emergency maintenance has been completed. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Division     Source: Dealers and Manufacturers Resolved: webDEALER/webSALVAGE Issue (3/5/2021 … Continue reading →

Good morning, TxDMV continues to perform emergency maintenance on webDEALER/webSALVAGE this morning. A notification will be sent when the system is available.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of … Continue reading →

Good morning, TxDMV continues to perform emergency maintenance on webDEALER/webSALVAGE this morning. A notification will be sent when the system is available.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of … Continue reading →

  Good afternoon,  TxDMV will need to perform emergency maintenance on webDealer/webSalvage. A notification will be sent when the system is available.  We apologize for the inconvenience and any impact on you or your customers.  Thank you, Texas Department of … Continue reading →

  Good morning, It has been reported that some webDEALER users are showing a different DBA name in the drop down box. Support staff are working to resolve the issue. We apologize for the inconvenience and any impact on you or … Continue reading →

Good morning, The RTS emergency maintenance was completed as of 5:45 AM this morning, 3/1/2021. Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers and Manufacturers Complete: RTS Emergency Maintenance (3/1/2021 @ 5:45AM)

Good morning, The deployment of the eLicensing system updates were completed as of 12:15 AM this morning, 2/28/2021. Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers and Manufacturers Complete: eLicensing Release 9.9.2 (2/28/2021 @ 12:15 AM)

Good afternoon, The TxDMV Data Center Services vendor has resolved the statewide issue that prevented users from processing payments. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department   … Continue reading →

Good afternoon,  The TxDMV Data Center Services (DCS) vendor is working to resolve statewide technical difficulties that are affecting all state agencies when processing payments. Due to this issue all TxDMV applications and webservices are unable to process payments at this … Continue reading →

Good afternoon, Over the weekend of February 26, 2021, TxDMV will need to perform emergency maintenance on RTS. This will impact webDealer/eTAG, webSALVAGE, webSUB, and eTitle. Users may experience intermittent connectivity issues between 7pm Friday, February 26, 2021 and 8am … Continue reading →

Good afternoon,  We are currently experiencing technical issues with processing payments for all TxDMV applications.  Support staff are working to resolve the issue. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department … Continue reading →

The Texas Department of Motor Vehicles (TxDMV) has adopted rules in the February 19, 2021, issue of the Texas Register. The adopted language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. The adoptions are effective February 28, 2021 and include:  • … Continue reading →

Good morning, The Texas Department of Motor Vehicles’ vendor Sales Force has resolved the eLicensing system slowness. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     … Continue reading →

Good morning, The Texas Department of Motor Vehicles vendor Salesforce has reported that the eLicensing system is experiencing system slowness. Due to this, users may be experiencing intermittent issues when processing transactions. Salesforce support staff are working to resolve the issue.  Thank … Continue reading →

Good afternoon, Over the weekend of February 26, 2021, TxDMV will need to perform emergency maintenance on RTS. This will impact webDealer/eTAG, webSALVAGE, webSUB, and eTitle. Users may experience intermittent connectivity issues between 7pm Friday, February 26, 2021 and 8am … Continue reading →

Good afternoon, The scheduled eLicensing Release 9.9.2 was not deployed last weekend due to electrical outages caused by the winter storm. The eLicensing updates have been rescheduled for this weekend, February 26, 2021, starting at 10:00 PM Saturday (2/27/2021) through 7:00 AM Sunday (2/28/2021). During the … Continue reading →

Good morning, The webDEALER system was available as of 11:10 AM this morning, 2/24/2021. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter … Continue reading →