Category Archives: Tax Assessor-Collectors

Resolved: RTS Batch Reports are now available (4/26/2022 8:38 PM)

Good evening, RTS Batch processing is complete. All transactions for 4/26/2022 have processed and reports are now available. Thank you,   Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: RTS Batch Reports are now available … Continue reading

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Update: RTS Batch Report is delayed (04/26/2022 4:20 PM)

Good afternoon, The TxDMV RTS Batch for the night of 4/25/2022 is still processing at this time, includingtransactions and reporting.  For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month … Continue reading

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Initial Notification: RTS Batch Report is delayed (04/26/2022 7:31AM)

Good morning, The TxDMV RTS Batch for the night of 4/25/2022 is still processing at this time, includingtransactions and reporting.  For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month … Continue reading

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April 2022 NMVTIS Guide Update

Please review and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or suggestions … Continue reading

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Informational: webDealer "file is damaged" error message (04/20/2022 4:05PM)

Good afternoon, TxDMV IT Support is aware that some users are experiencing a “file is damaged” error message when scanning documents as intended attachments to title transactions in webDealer. Please be aware that this error is not due to a … Continue reading

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Resolved: RTS Batch Reports are now available (4/20/2022 2:30 PM)

Good afternoon, RTS Batch processing is complete. All transactions for 4/19/2022 have processed and reports are now available. Thank you,   Texas Department of Motor Vehicles IT Services Division   Source: Tax Assessor-Collectors Resolved: RTS Batch Reports are now available … Continue reading

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Initial Notification: RTS Batch Report is delayed (04/20/2022 9:25AM)

Good morning, The TxDMV RTS Batch for the night of 4/19/2022 is still processing at this time, includingtransactions and reporting.  For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month … Continue reading

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April 2022 Motor Vehicle Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The department welcomes your feedback and encourages you to email any … Continue reading

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April 2022 Motor Vehicle Title Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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Initial Notification: RTS Planned Maintenance (04/11/2022 @ 11:00 PM)

Good morning, Effective Monday, April 11, 2022 at 11:00pm: •  Customers purchasing or modifying 72 hour and 144 hour permits in RTS POS     or on the web will be required to provide their USDOT Number. •  The provided USDOT … Continue reading

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Informational: Systems slowness issues – Update (03/18/2022 3:40 PM)

Good afternoon,  Over the past several weeks, TxDMV IT has observed sporadic instances of RTS system slowness and performance issues.  Many of you have taken the time to report your observations and, in so doing, have provided us with valuable … Continue reading

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Resolved: DIR Network issue (3/17/2022 @ 2:25 PM)

Good afternoon, The DIR Network issue has been resolved. We apologize for the inconvenience and any impact on you or your customer. Thank you, Texas Department of Motor Vehicles IT Department         Source: Tax Assessor-Collectors Resolved: DIR Network … Continue reading

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Initial Notification: DIR Network issue (3/17/2022 @ 11:40 AM)

Good morning, An issue has been reported with the connection between TxDMV Headquarters and the State Data Center.  Due to this issue, users may experience intermittent network connectivity. Support Staff at the State Data Center are working to identify and … Continue reading

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Complete: RTS system restart (3/2/2022 @ 9:34 AM)

Good morning, The RTS system restart is complete. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department Source: Tax Assessor-Collectors Complete: RTS system restart (3/2/2022 @ 9:34 AM)

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Initial Notification: RTS Server Restart (3/2/2022 @ 9:15 AM)

Good morning, An issue has been identified with the RTS system.  Servers will be restarted at 9:15 AM this morning to resolve the issue.  Please remain logged out of the system until the restart is complete.   We apologize for the inconvenience and … Continue reading

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Completed: RTS Release 12.0 (02/27/2022 @ 05:19 AM)

Good morning, The deployment of the Registration and Titling System (RTS) system updates was completed as of 05:19 AM this morning, 02/27/2022. Thank you, Texas Department of Motor VehiclesIT Department Source: Tax Assessor-Collectors Completed: RTS Release 12.0 (02/27/2022 @ 05:19 … Continue reading

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County RTS Release Notes 12.0 (02/25/2022 5:00 PM)

Good afternoon, Over the weekend of February 25, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 12.0 which contains the content summarized below.  Enhancements:  RTS: Added Ability to Delete More … Continue reading

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Reminder Notification: RTS Release 12.0 (02/25/2022 @ 3:25 PM)

Good afternoon, On the weekend of February 25, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following … Continue reading

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Initial Notification: RTS Release 12.0.0 (2/26/2022 @ 6:00PM)

Good afternoon, On the weekend of February 25, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following applications: … Continue reading

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Updated Supply Order Form (VTR-240)

Please review and distribute as appropriate. The updated Supply Request (Form VTR-240) is attached for your immediate use. Please discontinue use of previous versions of the form. Any order submitted on a version of a form prior to the 12/2021 … Continue reading

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Webinar Invite for RTB #004-21

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors to discuss RTB #004-21, “Requirements and Availability of the Disabled Veteran (DV) License Plate with the International Symbol of Access (ISA).” The webinar schedule is listed … Continue reading

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RTB #004-21 Requirements and Availability of the Disabled Veteran (DV) License Plate with the International Symbol of Access (ISA)

Please review and distribute as appropriate. Registration and Title Bulletin (RTB) #004-21 provides guidance on the updated eligibility requirements and availability of the new disabled veteran license plates that include the International Symbol of Access and changes to parking privileges … Continue reading

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Completed: RTS Release 11.0 (12/19/2021 @ 6:00 AM)

Good morning, The deployment of the RTS system updates were completed as of 6:00 AM this morning, 12/19/2021. Thank you, Texas Department of Motor VehiclesIT Department Source: Tax Assessor-Collectors Completed: RTS Release 11.0 (12/19/2021 @ 6:00 AM)

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Central Freight Lines Update

Please review and distribute as appropriate. As a follow up to the communication on December 13, Central Freight Lines, who provides freight delivery services for the Texas Department of Motor Vehicles (TxDMV) plate and supply delivery from Huntsville, closed their … Continue reading

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House Bill (HB) 2152: Online Renewal Up to 12 Months Past Expiration

Please review and distribute as appropriate. Registration and Title System (RTS) Release 11.0, scheduled to deploy this weekend, will allow online registration renewal up to 12 months past expiration using the Internet Vehicle Title and Registration Service (IVTRS) as a … Continue reading

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