Category Archives: Tax Assessor-Collectors

Reminder Notification: RTS Release 23.1 (11/12/2022 @ 6:00 PM)

Good afternoon, On the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following RTS … Continue reading

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Initial Notification: RTS Release 23.1 (11/12/2022 @ 6:00 PM)

Good afternoon, On the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following RTS … Continue reading

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Resolved: RTS Batch Reports are now available (10/26/2022 12:30 PM)

Good afternoon, RTS Batch processing is complete. All transactions for 10/25/2022 have processed and reports are now available. Thank you,   Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: RTS Batch Reports are now available … Continue reading

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Initial Notification: RTS Batch Report is delayed (10/26/2022 09:50 AM)

Good morning, The TxDMV RTS Batch for the night of 10/25/2022 is still processing at this time, includingtransactions and reporting.  For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month … Continue reading

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Completed: DCS SDC NetScaler Migration (10/16/2022 @ 06:40 AM)

Good morning, The scheduled Texas Department of Information Resources maintenance at the Texas Department of Motor Vehicles (TxDMV) managed Data Centerwas completed as of 06:40 AM this morning, Sunday, October 16, 2022.  Thank you, Texas Department of Motor Vehicles IT Services … Continue reading

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October 2022 Assembled and Reconstructed Vehicle Manual Update

Please review and distribute as appropriate. The latest update to the Assembled and Reconstructed Vehicle Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any … Continue reading

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Reminder Notification: Workstation Weekend Maintenance 10/14/2022 3:40 PM

Good afternoon, TxDMV will be conducting scheduled workstation maintenance beginning the eveningof Saturday, October 15, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday, October 16, 2022.  Your office has been identified as having some workstations subject to … Continue reading

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Reminder Notification: DCS SDC NetScaler Migration on 10/16/2022

Good afternoon, On Sunday, October 16, 2022, the Texas Department of Information Resources will be conducting maintenance on the Texas Department of Motor Vehicles (TxDMV) managed Data Center. If during this maintenance window you experience trouble logging into one of the … Continue reading

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October 2022 Motor Vehicle Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The Texas Department of Motor Vehicles welcomes your feedback and encourages … Continue reading

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October 2022 Motor Vehicle Title Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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Initial Notification: DCS SDC NetScaler Migration on 10/16/2022

Good afternoon, On Sunday, October 16, 2022, the Texas Department of Information Resources will be conducting maintenance on the Texas Department of Motor Vehicles (TxDMV) managed Data Center. If during this maintenance window you experience trouble logging into one of the … Continue reading

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Initial Notification: Workstation Weekend Maintenance 10/12/2022 3:30 PM)

Good afternoon, TxDMV will be conducting scheduled workstation maintenance beginning the eveningof Saturday, October 15, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday, October 16, 2022.  Your office has been identified as having some workstations subject to … Continue reading

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Informational: Outstanding Issues from Monday's observed payment processing issues (10/06/2022 @ 5:30 PM)

 Good afternoon, Beginning October 2nd, and continuing through part of the 3rd, many Texas Department of Motor Vehicle (TxDMV) customers experienced payment processing errors with online transactions due to an issue with the vendor-provided payment processing system. This issue was … Continue reading

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Informational: Resolved: Tx.Gov Payment Processing Issues (10/04/2022 @ 5:00 PM)

  Good afternoon, Yesterday, TxDMV became aware of an ongoing issue with Texas.Gov and Texas NIC payment processing systems which lead to some customers experiencing issues on payment screens while processing online renewals (through TXT, IVTRS, Temp Permits).  The payment processing issues alsoimpacted several State Agencies … Continue reading

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Resolved: RTS & MVDI Performance Issues (10/4/2022 1:27 PM)

Good afternoon, The reported issues on RTS and MVDI systems performance have now been resolved. RTS systems users should no longer experience RTS systems performance issues. We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

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Initial Notification: RTS & MVDI Performance Issues (10/4/2022 11:40 AM)

Good morning, TxDMV is aware of reported RTS and MVDI systems performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on … Continue reading

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Informational: Update: Tx.Gov Payment Processing Issues (10/03/2022 @ 3:45 PM)

  Good afternoon, TxDMV is aware of an ongoing issue with Texas.Gov and Texas NIC paymentprocessing systems which lead to some customers experiencing issues on payment screens while processing online renewals (through TXT, IVTRS, Temp Permits).  The payment processing issues are … Continue reading

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Informational: Tx.Gov Payment Processing Issues (10/03/2022 @ 11:15 AM)

  Good morning, TxDMV is aware of an ongoing issue with Texas.Gov and Texas NIC paymentprocessing systems which lead to some customers experiencing issues on payment screens while processing online renewals (through TXT, IVTRS, Temp Permits).  The payment processing issues are … Continue reading

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Compliance Services Revised Areas of Oversight

                                                    Compliance Services Revised Areas of Oversight   Dear Tax Assessor-Collector Community, To continue creating efficiencies with our county partners, the Compliance Services Section of the Enforcement Division has realigned the areas of oversight assigned to local compliance … Continue reading

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Completed: webDEALER Planned Maintenance (9/26/2022 10:20 PM)

Good evening, The webDEALER planned maintenance was completed as of 10:43 PM this evening.   Thank you, Texas Department of Motor VehiclesIT Services Division   Source: Tax Assessor-Collectors Completed: webDEALER Planned Maintenance (9/26/2022 10:20 PM)

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Initial Notification: webDEALER Planned Maintenance (9/26/2022 @ 10:00 PM)

        Good afternoon,          An issue has been identified where certified lienholders are not being considered as part of         the “Willing County” validation with SB876 preventing some title transactions from processing … Continue reading

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Resolved: DV Plate Inventory (09/22/2022 @ 8:30 PM)

  Good evening, TxDMV IT Support staff discovered the cause of the earlier reported issue for counties receiving an “Inventory item number computed is invalid.” error message when attempting to process DV plates in the special plates application. We are … Continue reading

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Informational: DV Plate Inventory (09/22/2022 @ 4:05 PM)

  Good afternoon, TxDMV has been made aware of counties receiving an “Inventory item number computed is invalid.” error message when attempting to process DV plates in the special plates application. We have identified the issue and we are working … Continue reading

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Initial Notification: Workstation Weekend Maintenance (09/21/2022 08:15 AM)

Good morning, TxDMV will be conducting scheduled workstation maintenance beginning the eveningof Saturday, September 24, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday, September 25, 2022.  Your office has been identified as having some workstations subject to … Continue reading

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Update: New log on procedure for TPWD BRT System (09/19/2022 11:30 AM)

  Good morning,   Over the weekend, TxDMV Support added a new BRT shortcut icon to all RTS workstation public desktops statewide  in order to comply with this TPWD change.    Please see the attached updated instructions for accessing the new internet shortcut … Continue reading

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