Category Archives: Tax Assessor-Collectors

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading →

Please review and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or suggestions … Continue reading →

Please review and distribute as appropriate. This is being sent as a friendly reminder that the Texas Department of Motor Vehicles (TxDMV) will host a webinar to provide information on how the Enforcement Division and the Vehicle Titles and Registration … Continue reading →

Good afternoon, The Cognos system experienced an issue beginning at approximately 12:10PM where reports could not be generated.  Support Staff have since addressed the issue and it was resolved by 12:20PM.  Cognos reporting functionality has been restored. We apologize for … Continue reading →

To: Tax Assessor-Collector Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) strives to continually enhance our partnership with the county tax offices through transparency and communication. As part of this effort, we would like to … Continue reading →

Good afternoon,   Update to previous notification published on October 4th, 2021. The Cognos Monthly Funds report is currently not including TERP fees. In order to address this issue, please be advised that TxDMV will run a monthly report update … Continue reading →

Good morning, The Cognos Monthly Funds report is currently not including TERP fees. In order to address this issue, please be advised that TxDMV has a planned report update scheduled for the evening of Thursday, October 14, 2021.  Please plan … Continue reading →

Good afternoon, The network connectivity issues have now been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     Source: Tax Assessor-Collectors Resolved: Statewide Network Issues … Continue reading →

Good afternoon, TxDMV is currently experiencing network connectivity issues.  TxDMV staff are currently troubleshooting these network issues.  We will send an update once the network issues have been resolved. We apologize for the inconvenience and any impact on you or … Continue reading →

Good morning,   The RTS transaction completion issue impacting inventory, placard issuance and the RTS Inventory Action Report has now been resolved. We apologize for any inconvenience caused for you or your customers.   Thank you,   Texas Department of … Continue reading →

Good afternoon,   Current Issue: A RTS transaction completion process is not deleting inventory correctly and is impacting placard issuance, causing the RTS Inventory Action Report to be out of sync. Current Workaround: Counties issuing placards should issue from their … Continue reading →

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) is currently accepting applications for the Performance Quality Recognition Program.  The deadline for submission is October 31. The TxDMV understands the importance of the services you provide, … Continue reading →

Good afternoon, Based on deployment activities around the recent RTS 10.2.0 Release, some Texas by Texas (TxT) files became corrupt, thereby causing issues with our payment status process.  As a result of these issues, some paid transactions did not correctly … Continue reading →

  Good afternoon, Here is the latest update on the previously reported Cognos performance issues which began yesterday, Tuesday, September 7, 2021. Cognos continues to run slower than normal.  Intermittent performance issues are still being observed.  Cognos Reports are also … Continue reading →

  Good morning, Here is the latest update on the previously reported Cognos performance issues observed yesterday, Tuesday, September 7, 2021. Cognos continues to run slower than normal.  Intermittent performance issues are still being observed.  Cognos Reports are also running … Continue reading →

  Good afternoon, Cognos is currently running slower than normal and experiencing intermittent performance issues.  Cognos Reports will be running slower than normal.  Support staff are aware of the issue and working to resolve the issue. We apologize for the … Continue reading →

Good afternoon, The RTS emergency maintenance was completed as of 12:09 PM this afternoon, 8/30/2021.   Thank you, Texas Department of Motor Vehicles IT Department Source: Tax Assessor-Collectors Completed: RTS – Emergency Maintenance (8/30/2021 @ 12:09 PM)

Good morning, The RTS system cannot receive or delete inventory at this time. The emergency maintenance will be performed at noon today, (8/30/2021). Please log out of your system during this time frame. Thank you, Texas Department of Motor Vehicles … Continue reading →

Good morning, The RTS system cannot receive or delete inventory at this time. An emergency maintenance will be performed from 10:00 AM until 10:05 this morning (8/30/2021). Please log out of your system during this time frame. Thank you, Texas … Continue reading →

Good morning, The deployment of the RTS system updates were completed as of 5:20 AM this morning, 8/29/2021. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Completed: RTS Release 10.2 (8/29/2021 @ 5:20AM)

Please review and distribute as appropriate. Thank you for supporting online renewal via the Internet Vehicle Title and Registration Service (IVTRS) maintained at Texas.gov. The Texas Department of Motor Vehicles (TxDMV) is enhancing the online renewal system with a new … Continue reading →

Good afternoon, On the weekend of August 28, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following … Continue reading →

Good afternoon, On the weekend of August 28, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following … Continue reading →

Good afternoon, RTS Batch processing is complete. All transactions for 8/18/2021 have processed and reports are now available. We apologize for the inconvenience and any impact on you or your customers. Thank you,   Texas Department of Motor Vehicles IT … Continue reading →

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors and licensed vehicle storage facilities to discuss RTB #002-21, “Transfer of Certain Property from a Self-Service Storage Facility (SSF) to a Licensed Vehicle Storage Facility (VSF) … Continue reading →