Category Archives: Tax Assessor-Collectors

Good morning, With this past weekend’s outage, TxDMV RTS POS batch reporting was run during the outage window at different times than typically scheduled, which has impacted how counties and main offices generate their reports for Friday, 02/26/2021. To generate … Continue reading →

Please review and distribute as appropriate. Attached are two files providing both a calendar and a table listing format of the Gregorian and Application Manager (AM) dates for calendar year 2021. The AM date is part of the transaction identification … Continue reading →

Good morning, The deployment of the RTS system updates were completed as of 5:45 AM this morning, 3/1/2021. Thank you, Texas Department of Motor Vehicles IT Department   Source: Tax Assessor-Collectors Complete: RTS Release 9.9.1 (3/1/2021 @ 5:45AM)

Good afternoon, In addition to the implementation of RTS Release 9.9.1 this weekend, TxDMV will need to perform emergency maintenance on RTS. Due to this, the outage window will be extended to 7:00 PM Friday, 2/26/2021, through 8:00 AM Monday, … Continue reading →

Good afternoon, In addition to the implementation of RTS Release 9.9.1 this weekend, TxDMV will need to perform emergency maintenance on RTS. Due to this, the outage window will be extended to 7:00 PM Friday, 2/26/2021, through 8:00 AM Monday, … Continue reading →

Good morning, The RTS system was available as of 11:10 AM this morning, 2/24/2021. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department     Source: Tax Assessor-Collectors … Continue reading →

  Good morning, The RTS system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department   … Continue reading →

Good afternoon, The TxDMV is currently triaging damage and outage tickets as a result of last week’s winter storms. If you have not reported your current damage/outages, please do so as soon as you can through the normal ticket reporting … Continue reading →

Good afternoon, Due to the daily RTS data purge, the 2/12/2021 data used in the CountyWide Report and the Batch Inventory Action Report will only be available until midnight tonight, 2/22/2021 11:59 PM. In the event that these reports need … Continue reading →

Good afternoon, The scheduled RTS Release 9.9.1 was not deployed last weekend due to electrical outages caused by the winter storm. The RTS system updates have been rescheduled for this weekend, February 26, 2021, starting at 10:00 PM Saturday (2/27/2021) through 7:00 AM Sunday (2/28/2021). During the … Continue reading →

The Texas Department of Motor Vehicle headquarters operations and offices are closed Friday, February 19, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading →

The Texas Department of Motor Vehicle headquarters operations and offices are closed Thursday, February 18, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading →

The Texas Department of Motor Vehicle headquarters operations and offices are closed Wednesday, February 17, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading →

The Texas Department of Motor Vehicle headquarters operations and offices are closed Tuesday, February 16, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading →

Good afternoon, Over the weekend of February 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues starting at 6:00 … Continue reading →

Please review and distribute as appropriate. The notification sent on February 8, 2021, providing the new mailing address for the department’s imaging vendor, OpenText, listed the incorrect address. The correct address is: OpenText4210 IH35 Frontage RoadSuite 224 Building 2San Antonio, … Continue reading →

Please review and distribute as appropriate. The department’s imaging vendor, OpenText, is moving to a new location. Effective February 12, 2021, all title transaction documents ready for direct mail to OpenText must be sent to: OpenText4222 Interstate 35, Suite 224 … Continue reading →

Please review and distribute as appropriate. The Texas Department of Motor Vehicles understands the importance of the services you provide, as well as the impact you have on the overall satisfaction of Texas motorists, and we want you to be … Continue reading →

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) was recently notified of instances in which the exterior facing blue border surrounding the year of expiration on valid registration stickers have faded to a gray color … Continue reading →

Please review and distribute as appropriate. As you are aware, the department has worked with county tax assessor-collectors to develop a Registration and Title System (RTS) training environment in which to practice and train.  The system, known as RTS Practice … Continue reading →

Good morning, The Texas NIC issue that was preventing credit cards from being processed has been resolved.   Thank you, Texas Department of Motor VehiclesIT Department     Source: Tax Assessor-Collectors Resolved: Texas NIC Credit Card Processing Issue (1/15/2021 @ 10:39AM)

Good morning, Texas NIC is experiencing issues that are preventing credit card payments from being processed. Support staff are working to identify and resolve the issue.  Thank you, Texas Department of Motor VehiclesIT Department     Source: Tax Assessor-Collectors Initial Notification: … Continue reading →

Good afternoon, The RTS system was experiencing intermittent connectivity and was briefly unavailable.  The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor VehiclesIT … Continue reading →

Please review and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or suggestions … Continue reading →