Category Archives: Tax Assessor-Collectors

Resolved: RTS performance issue (04/11/2018 @ 4:00 PM Central Time)

Good afternoon,   The RTS system encountered a performance issue between 3:35 PM Central Time and lasted until 4:00 PM Central Time today (04/11/2018) which caused a limited number of users to experience intermittent connectivity. If you experienced this issue please reboot your work station. If … Continue reading

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Initial Notification: RTS Issue (4/11/2018 @ 3:50 PM)

Good afternoon, An issue has been reported with the RTS system where a limited number of users are experiencing intermittent connectivity. Support staff are working to identify and resolve the issue. An update will sent by 4:30 PM this afternoon (4/11/2018) or … Continue reading

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Texas Department of Criminal Justice Partial Lockdown

Please review and distribute as appropriate. This is to notify you of a delay in fulfilling specialty license plate and warehouse supply orders.  The Texas Department of Criminal Justice (TDCJ) Wynne Unit in Huntsville is under partial lockdown status through … Continue reading

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Resolved: Two Cognos Reports delayed (04/10/2018 @ 10:42 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 10:42 AM Central Time this morning (04/10/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for this … Continue reading

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Initial Notification: Two Cognos Reports delayed (04/10/2018@ 9:03 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 10:45 AM Central Time this morning (04/10/2018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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Initial Notification: RTS Issue (4/9/2018 @ 11:45 AM)

Good morning, The RTS system is currently experiencing intermittent connectivity issues. Support staff are working to identify and resolve the issue. An update will sent by 2:00 PM this afternoon (4/9/2018). The statewide ticket for this issue is: 172621 If … Continue reading

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Subject: Completed: Scheduled Maintenance (04/08/2018 @ 9:56 AM)

Good morning,   The scheduled maintenance was completed as of 9:56 AM Central Time this morning, 04/08/2018. If you experience issues after the maintenance window, please contact the Service Desk.   If you would like to speak to a Service … Continue reading

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Reminder: Scheduled Maintenance (04/08/2018 @ 05:00 AM)

Good afternoon,   On Sunday, April 08, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will require a system outage. The duration of the maintenance is scheduled for up to five (5) hours beginning … Continue reading

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Resolved: Two Cognos Reports delayed (04/06/2018 @ 10:49 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 10:49 AM Central Time this morning (04/06/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for this … Continue reading

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Update: Two Cognos Reports delayed (04/06/2018 @ 10:22 AM Central Time)

Good morning, The Week to Date Report and Inventory Transaction Reports continue to be delayed and an update will be sent by 11:30 AM Central Time this morning (04/06/2018). A notification will be sent once the reports are available.    The statewide ticket for this issue is: … Continue reading

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Initial Notification: Two Cognos Reports delayed (04/06/2018 @ 07:05 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 10:30 AM Central Time this morning (04/06/2018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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Initial Notification: Scheduled Maintenance (04/08/2018 @ 05:00 AM)

Good afternoon,   On Sunday, April 08, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will require a system outage. The duration of the maintenance is scheduled for up to five (5) hours beginning … Continue reading

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Resolved: Two Cognos Reports delayed (04/05/2018 @ 1:46 PM Central Time)

Good afternoon, All Cognos reports were available for viewing as of 1:46 PM Central Time this afternoon (04/05/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for this … Continue reading

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Initial Notification: Two Cognos Reports delayed (04/05/2018 @ 07:15 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 04:00 PM Central Time this afternoon (04/05/2018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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Resolved: Cognos reports delayed (04/04/2018 @ 2:23 PM Central Time)

Good afternoon,   All Cognos reports were available for viewing as of 2:23 PM Central Time this afternoon (04/04/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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Update: Two Cognos Reports delayed (04/04/2018 @ 1:30 PM Central Time)

Good afternoon, The Week to Date Report and Inventory Transaction Report continue to be delayed and an update will be sent by 03:00 PM Central Time this afternoon (04/04/2018). A notification will be sent once the reports are available.    The statewide ticket for this issue … Continue reading

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Initial Notification: Two Cognos Reports delayed (04/04/2018 @ 07:40 AM Central Time)

Good morning, The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 1:00 PM Central Time this afternoon (04/04/2018). A notification will be sent once the reports are available.    The statewide ticket for this issue is: 171824 … Continue reading

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April 2018 NMVTIS Guide Update

Please review and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or suggestions to … Continue reading

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REMINDER: Important eTAG/webDEALER update (April 9, 2018)

Important eTAG and webDEALER Update The Texas Department of Motor Vehicles (TxDMV) will move eTAG (the system used for Buyer Tags) into webDEALER (the title application system) on April 9, 2018. After this date, the link below should be used … Continue reading

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Resolved: Cognos reports delayed (03/30/2018 @ 8:58 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 8:50 AM Central Time this morning (03/30/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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Initial Notification: Two Cognos Reports delayed (03/30/2018 @ 07:42 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 10:00 AM Central Time this morning (03/30/2018).  A notification will be sent once the reports are available.    The statewide ticket for this issue … Continue reading

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Resolved: Cognos reports delayed (03/29/2018 @ 8:32 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 8:24 AM Central Time this morning (03/29/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket … Continue reading

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Initial Notification: Two Cognos Subject: Reports delayed (03/29/2018 @ 8:06 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 8:30 AM Central Time this morning (03/29/2018).  A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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Resolved: RTS performance issue (03/28/2018 @ 3:47 PM Central Time)

Good afternoon,   The RTS system encountered a performance issue between 1:25 PM Central Time and lasted until 1:45 PM Central Time today (03/28/2018) which caused a limited number of users to experience intermittent connectivity issues. If you experienced this issue please reboot your work … Continue reading

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Resolved: Cognos reports delayed (03/28/2018 @ 11:37 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 11:00 AM Central Time this morning (03/28/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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