Category Archives: Tax Assessor-Collectors

Please review and distribute as appropriate. RTS Release 9.4.0, which was implemented September 1, 2019, added new hard stops for timed permits (72-Hour, 144-Hour, 30-Day, and One Trip) to the Registration and Title System (RTS) Point-of-Sale (POS). These hard stops … Continue reading →

Good afternoon, Over the weekend of August 30, 2019, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) with Release 9.4.0 that contains the content summarized below. The content will be available September 14, … Continue reading →

Good afternoon, TexasSure, the system TxDMV uses for insurance verification, is scheduled to perform system maintenance on Sunday, August 25, 2019. The duration of the maintenance is scheduled for up to two hours from 7 AM to 9 AM CST. … Continue reading →

Good afternoon,   Over the weekend of August 16, 2019, the Texas Department of Motor Vehicles (TxDMV) released webDEALER eTITLES and the Registration and Titling System (RTS) Release 9.3.0. The following issues have been reported with webDEALER:   webDEALER Receipts … Continue reading →

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors to discuss:• RTB #005-19, “Registration of Off-Highway Former Military Vehicles”• RTB #006-19, “Disabled Person License Plate & Disabled Parking Placard Application”• RTB #007-19, “Use of Customer Supplied License Plates … Continue reading →

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB Off-Highway Former … Continue reading →

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB for Disabled … Continue reading →

Please review and distribute as appropriate. Thank you,   Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB Old … Continue reading →

The Texas Department of Motor Vehicles (TxDMV) has completed user acceptance testing of eTITLE, and the new functionality will become available August 19, 2019. eTITLE is a new feature in webDEALER that facilitates the secure electronic transfer of titles between … Continue reading →

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) resources system maintenance performed this morning was successfully completed as of 7:00 AM CST, August 07, 2019.    If you would like to speak to a Customer Service Representative, please call 512-465-4010.  Customer Service is available from 8:00 … Continue reading →

The Texas Department of Motor Vehicles (TxDMV) continues user acceptance testing in preparation for the upcoming eTITLE launch. eTITLE is a new feature in webDEALER that facilitates the secure electronic transfer of titles between dealers in the wholesale market, making … Continue reading →

Good afternoon, On Wednesday, 08/07/2019, Texas Department of Motor Vehicles resources (TxDMV) will be performing system maintenance that will require an outage for the systems listed below. The duration of the maintenance is scheduled for up to two hours beginning at 5:00 AM CST and lasting until 7:00 AM CST. … Continue reading →

Good afternoon, Texas NIC is performing system maintenance on Wednesday, August 07, 2019, starting at 8:00 AM and lasting until Sunday, August 11 at 6:00 AM CST. During this time, online availability of IVTRS should not be effected.  If you need assistance after the maintenance … Continue reading →

Good afternoon, The Texas NIC network maintenance was successfully completed on August 4, 2019. If you have questions about this change, please contact the STS Service Desk at stshelp@sharedtechnologyservices.texas.gov. Thank you, Department of Motor VehiclesIT Services Division   Source: Tax Assessor-Collectors Completed: Texas NIC Maintenance … Continue reading →

Earlier, customers were unable to complete their vehicle registration online due to IVTRS not processing their payment.  Support staff has resolved the issue and payments may now be successfully processed.    If you would like to speak with a TxDMV Customer Service Representative, you … Continue reading →

Good afternoon, Texas NIC is scheduled to perform system maintenance on Saturday, August 3, 2019, beginning at 10:00 PM and lasting until August 4, 2019 at 8:00 AM CST. During the maintenance window, it is not expected to impact the online availability of IVTRS.  … Continue reading →

Good Afternoon, RTS, Cognos and the IRP website access have been restored. All systems are now available.   If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available from 8:00 AM to 5:00 PM … Continue reading →

Good Morning, RTS and Cognos access has been restored. Engineers continue to determine the root cause of the IRP website access. An update will be sent by 12:00 PM today (7/29/2019) or as new information becomes available.   If you would like to speak to … Continue reading →

Good morning, An issue has been reported where users are unable to access RTS, Cognos and the IRP website. Engineers are determining the root cause and are working to identify and resolve the issue.  An update will be sent by 10:00 … Continue reading →

The 86th legislative session concluded on May 27, 2019, with a number of bills impacting TxDMV operations and stakeholders becoming law. Linked below is an overview of legislation that may be of particular interest to tax assessor-collectors.  86th_Legislative_Session.pdf Source: Tax Assessor-Collectors … Continue reading →

Good morning,   Due to an issue with the IRP batch process last night, the IRP Transmittal Reports will be delayed. An update will be sent by 11:00 AM CST.    If you would like to speak to a TxDMV Customer Service Representative, please call 512-465-3351. … Continue reading →

Please review the attached information regarding imposition of calendar year 2020 optional county fees.  We ask that you provide your response no later than Friday, August 30, 2019, to allow ample time for automated systems programming.  Thank you, Jeremiah Kuntz, … Continue reading →

Good afternoon, The Texas NIC network maintenance was successfully completed last night, July 18, 2019. If you have questions about this change, please contact the STS Service Desk at stshelp@sharedtechnologyservices.texas.gov. Thank you, Department of Motor VehiclesIT Services Division 3800 Jackson Ave Austin, TX 78731    … Continue reading →

Good afternoon, On Thursday, July 18, 2019, Texas.gov Payment Services Provider (Texas NIC) is scheduled to perform network maintenance from 7:00 PM until 12:00 AM. No impact is expected during the maintenance window.  If you experience any issues after the maintenance window, please contact … Continue reading →