TxDMV Board Meeting – February 9, 2023

Posted on February 6, 2023 by TxDMV

Texas DMV

TxDMV Board Meeting
Thursday, February 9, 2023 – 9:00 a.m.

Texas Department of Motor Vehicles
4000 Jackson Avenue, Building 1, Lone Star Room
Austin, Texas 78731

Link to Meeting Agenda

TxDMV Board, committee, and advisory committee meetings are open to the public. Visit the TxDMV Board page for meeting agendas, materials, public comment registration form, and transcripts here: https://www.txdmv.gov/about-us/txdmv-board-meetings.

If you would like to comment on an agenda item, you must complete a speaker’s form at the registration table prior to the agenda item being taken up by the Board or send an email to GCO_General@txdmv.gov to register by providing the required information prior to the agenda item being taken up by the Board:

  1. a completed Public Comment Registration Form; or
  2. the following information:
    • the agenda item you wish to comment on;
    • your name;
    • your address (optional), including your city, state, and zip code; and
    • who you are representing.

Public comment will only be accepted in person. Each speaker will be limited to three minutes, and time allotted to one speaker may not be reassigned to another speaker.

Source: Insurance Industry
TxDMV Board Meeting – February 9, 2023

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TxDMV Finance and Audit Committee Meeting – February 8, 2023

Posted on February 6, 2023 by TxDMV

Texas DMV

Finance and Audit Committee Meeting
Wednesday, February 8, 2023 – 2:00 p.m.

Texas Department of Motor Vehicles
4000 Jackson Avenue, Building 1, Lone Star Room
Austin, Texas 78731

Link to Meeting Agenda

TxDMV Board, committee, and advisory committee meetings are open to the public. Visit the TxDMV Board page for meeting agendas, materials, public comment registration form, and transcripts here: https://www.txdmv.gov/about-us/txdmv-board-meetings.

If you would like to comment on an agenda item, you must complete a speaker’s form at the registration table prior to the agenda item being taken up by the Board or send an email to GCO_General@txdmv.gov to register by providing the required information prior to the agenda item being taken up by the Board:

  1. a completed Public Comment Registration Form; or
  2. the following information:
    • the agenda item you wish to comment on;
    • your name;
    • your address (optional), including your city, state, and zip code; and
    • who you are representing.

Public comment will only be accepted in person. Each speaker will be limited to three minutes, and time allotted to one speaker may not be reassigned to another speaker.

Source: Insurance Industry
TxDMV Finance and Audit Committee Meeting – February 8, 2023

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Resolved: Cognos Unavailable (01/30/2023 @ 1:15 PM)

Posted on January 30, 2023 by TxDMV

Good afternoon,

The Cognos Application is now available.

We apologize for the inconvenience and any impact on you or your customers.

 

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

Source: Tax Assessor-Collectors
Resolved: Cognos Unavailable (01/30/2023 @ 1:15 PM)

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Initial Notification: Cognos Unavailable (01/30/2023 @ 7:52 AM)

Posted on January 30, 2023 by TxDMV

Good morning,

We are aware that Cognos is currently unavailable, and we are working to
resolve the issue.

We will send another update when Cognos is available. 

We apologize for the inconvenience and any impact on you or your customers.

 

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Cognos Unavailable (01/30/2023 @ 7:52 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Unavailable (01/30/2023 @ 7:52 AM)

Resolved: RTS POS Service Desk Maintenance (01/20/2023 @ 7:20 PM)

Posted on January 21, 2023 by TxDMV

Good evening,

RTS POS Service Desk maintenance was completed as of 7:10 PM this evening,
Friday, January 20, 2023.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Resolved: RTS POS Service Desk Maintenance (01/20/2023 @ 7:20 PM)

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Initial Notification: RTS POS Service Desk Pending Maintenance (01/20/2023 @ 4:25 PM)

Posted on January 20, 2023 by TxDMV

Good afternoon,

As a result of a RTS POS Service Desk issue we experienced this morning,
IT Support Staff will be engaging in further maintenance activities for RTS
POS Service Desk from 7:00 PM through 9:00 PM this evening, Friday,
January 20, 2023.

During this evening’s maintenance window, you may experience intermittent
connectivity to RTS POS Service Desk. 

RTS POS Production is not impacted.

An update will be sent once the maintenance activity is completed.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS POS Service Desk Pending Maintenance (01/20/2023 @ 4:25 PM)

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Resolved: RTS Login Issues (01/20/2023 @ 10:00 AM)

Posted on January 20, 2023 by TxDMV

Good morning,

The RTS login issue has been resolved.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Resolved: RTS Login Issues (01/20/2023 @ 10:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Login Issues (01/20/2023 @ 10:00 AM)

Initial Notification: RTS Login Issues (01/20/2023 @ 9:05 AM)

Posted on January 20, 2023 by TxDMV

Good morning,

We are aware that some users are experiencing RTS login issues.

Support staff are working to resolve the issue.

An update will be sent once the issue has been resolved.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Login Issues (01/20/2023 @ 9:05 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Login Issues (01/20/2023 @ 9:05 AM)

Completed: webDealer Release 23.1-HF-5 (01/19/2023 @ 11:30 PM)

Posted on January 20, 2023 by TxDMV

Good morning,

The webDealer planned maintenance was completed as of 11:30 PM last night.
January 19, 2023.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Completed: webDealer Release 23.1-HF-5 (01/19/2023 @ 11:30 PM)

Posted in Dealers and Manufacturers | Comments Off on Completed: webDealer Release 23.1-HF-5 (01/19/2023 @ 11:30 PM)

Initial Notification: webDealer Release 23.1-HF-5 (01/19/2023 @ 10:30 PM)

Posted on January 19, 2023 by TxDMV

Good afternoon,

This is to inform you that on the Texas Department of Motor Vehicles (TxDMV) will update the applications listed below. During the deployment window, you may experience intermittent connectivity issues. 

  • What:  23.1-HF-5 Release
  • When:  Starting at 10:30 PM Thursday (01/19/2023), lasting up to 11:30 PM
  • Applications:  

             – Contractor Time Balances – Registration and Titling System (RTS POS)            
             – webDealer  / eTAG

  • Changes Include: 

    – webDealer  / eTAG -17 character maximum for VIN on Buyer, Vehicle, Converter,
      Motorcycle, and Fleet Buyer eTAGs    
    – RTS – Maintenance and Bug Fixes

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags.  Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Internet Down tags are valid for one year from the date they are printed.

 

Note: A notification update will be published once the webDealer deployment is completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Dealers and Manufacturers
Initial Notification: webDealer Release 23.1-HF-5 (01/19/2023 @ 10:30 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDealer Release 23.1-HF-5 (01/19/2023 @ 10:30 PM)

TxDMV Holiday Hours – MLK Day 2023

Posted on January 12, 2023 by TxDMV

Texas DMV

The Texas Department of Motor Vehicles will be closed in observance of Martin Luther King Jr. Day on Monday, January 16, 2023.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov. 

MLK JR Martin Luther King Day

Source: Motor Carriers
TxDMV Holiday Hours – MLK Day 2023

Posted in Motor Carriers | Comments Off on TxDMV Holiday Hours – MLK Day 2023

January 2023 Motor Vehicle Registration Manual Update

Posted on January 10, 2023 by TxDMV

Please review and distribute as appropriate.

The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov.

The Texas Department of Motor Vehicles welcomes your feedback and encourages you to email any comments or suggestions to VTR_Title_Reg-Manual-Update@txdmv.gov (please note the underscores between VTR and Title and between Title and Reg).

Updates for this release are marked with red change bars in the text.

Chapter 14 – Application for Registration
Section 14.4, “Initial Registration,” has been updated to clarify that the Texas address used by Winter Texans for titling and registration must be a physical address.

Chapter 20 – Restricted Distribution Specialty License Plates
Section 20.1, “Restricted License Plates Quick Reference,” has been updated to remove reference to the Texas Association of Realtors specialty license plate and all of Section 20.10, “Texas Association of Realtors,” has been removed. The Texas Association of Realtors specialty license plate is now unrestricted.

Thank you,

 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
January 2023 Motor Vehicle Registration Manual Update

Posted in Tax Assessor-Collectors | Comments Off on January 2023 Motor Vehicle Registration Manual Update

Resolved: Cognos Reports are now available (01/06/23 08:32 AM)

Posted on January 6, 2023 by TxDMV

Good morning,

The following Cognos reports are now available:

1  Fee Type Funds Report
2  Funds Remittance Report
3  Week/Month TO Date Fees Report
4  IRP Transmittal Invoice Report

Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Resolved: Cognos Reports are now available (01/06/23 08:32 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Reports are now available (01/06/23 08:32 AM)

Initial Notification: Some Cognos Reports are delayed (01/05/23 09:25 AM)

Posted on January 5, 2023 by TxDMV

Good morning,

Certain report data did not not meet the cut-off timeline for processing.  For this
reason, some Cognos Reporting will be delayed as follows:

1  Fee Type Funds Report
2  Funds Remittance Report
3  Week/Month TO Date Fees Report
4  IRP Transmittal Invoice Report

We expect the reports will be available by tomorrow morning.

An update will be published once reports are available.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Some Cognos Reports are delayed (01/05/23 09:25 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Some Cognos Reports are delayed (01/05/23 09:25 AM)

Resolved: MVDI Authentication Issue (01/02/2023 8:35 AM)

Posted on January 2, 2023 by TxDMV

Good morning,


The MVDI system authentication / login issues have been resolved.

You should now be able to login to MVDI.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Resolved: MVDI Authentication Issue (01/02/2023 8:35 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: MVDI Authentication Issue (01/02/2023 8:35 AM)

Initial Notification: MVDI Authentication Issue (01/02/2023 8:10 AM)

Posted on January 2, 2023 by TxDMV

Good morning,


TxDMV is aware of reported MVDI system authentication / login issues.

Support staff are working to resolve the issue.  We will provide an update once the issue is resolved.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Initial Notification: MVDI Authentication Issue (01/02/2023 8:10 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: MVDI Authentication Issue (01/02/2023 8:10 AM)

2023 Calendar and Application Manager Dates

Posted on December 28, 2022 by TxDMV

Please review and distribute as appropriate.

Attached are two files providing both a calendar and a table listing format of the Gregorian and Application Manager (AM) dates for calendar year 2023.

The AM date is part of the transaction identification number that prints on receipts and certain reports. This information is helpful when reviewing reports that list transactions only by their AM dates and not Gregorian dates. The following example denotes the position of the AM date:

Transaction number: 01534944955163051

The underlined and bolded five-digit number is the AM date. It occupies the position of digits 7 through 11 in a transaction number.  The number can be found on the Gregorian calendar under the day of the particular month. For example, the number 44955 is listed under “January” and under “31.”  Therefore, the Gregorian date for this transaction would be January 31, 2023. 

Thank you,

 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachments

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
2023 Calendar and Application Manager Dates

Posted in Dealers and Manufacturers | Comments Off on 2023 Calendar and Application Manager Dates

Resolved: eLicensing Available (12/27/2022 @ 05:58 PM)

Posted on December 27, 2022 by TxDMV

Source: Dealers and Manufacturers
Resolved: eLicensing Available (12/27/2022 @ 05:58 PM)

Posted in Dealers and Manufacturers | Comments Off on Resolved: eLicensing Available (12/27/2022 @ 05:58 PM)

Initial Notification: eLICENSING Service Disruption 12/27/2022 @ 4:35 PM)

Posted on December 27, 2022 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles vendor Salesforce has reported that the eLicensing system is experiencing a service disruption. Due to this, users are not able to access the eLICENSING System at this time.

Salesforce support staff are working to resolve the issue. 

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

Source: Dealers and Manufacturers
Initial Notification: eLICENSING Service Disruption 12/27/2022 @ 4:35 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: eLICENSING Service Disruption 12/27/2022 @ 4:35 PM)

TxDMV publishes a rule proposal in the December 23, 2022, issue of the TEXAS REGISTER

Posted on December 23, 2022 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) published a rule proposal in the December 23, 2022, issue of the Texas Register.

The proposal addresses amendments to §§206.94-206.97 and the repeal of §206.98 concerning advisory committees.

The proposed language is available on the Texas Department of Motor Vehicles website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules.

The deadline for public comment on the rule proposal is 5:00 p.m. on January 23, 2023.

 

 

Source: Dealers and Manufacturers
TxDMV publishes a rule proposal in the December 23, 2022, issue of the TEXAS REGISTER

Posted in Dealers and Manufacturers | Comments Off on TxDMV publishes a rule proposal in the December 23, 2022, issue of the TEXAS REGISTER

TxDMV publishes rule adoptions in the December 23, 2022, issue of the TEXAS REGISTER

Posted on December 23, 2022 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) published adopted rules in the December 23, 2022, issue of the Texas Register.

The adopted language is available on the Texas Department of Motor Vehicles website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules

The adoptions include:

  • Amendments to §215.133 and §215.140 concerning licensing requirements for applicants for and holders of a dealer general distinguishing number (GDN) under Transportation Code Chapter 503; and
  • Amendments to §§217.54, 217.55, and 217.184 concerning the registration of vehicles as part of certain county fleets.

 

Source: Dealers and Manufacturers
TxDMV publishes rule adoptions in the December 23, 2022, issue of the TEXAS REGISTER

Posted in Dealers and Manufacturers | Comments Off on TxDMV publishes rule adoptions in the December 23, 2022, issue of the TEXAS REGISTER

TxDMV Holiday Schedule – December 2022

Posted on December 22, 2022 by TxDMV

Texas DMV

Need to take care of business with the Texas Department of Motor Vehicles (TxDMV) around the holidays? Please be aware that TxDMV will be closed on Monday, December 26. Have a safe and happy holiday!

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov. 

Source: Motor Carriers
TxDMV Holiday Schedule – December 2022

Posted in Motor Carriers | Comments Off on TxDMV Holiday Schedule – December 2022

eVIEW for Specialty Plate Design

Posted on December 19, 2022 by TxDMV

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles is previewing one new vendor plate, Clemson University.

Please visit the following link to provide your comments no later than Thursday, December 29, 2022, at 12:00 p.m.

https://www.txdmv.gov/motorists/license-plates/eview

The department will review and consider all input received.

Thank you,

 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Motorist Services
eVIEW for Specialty Plate Design

Posted in Motorist Services | Comments Off on eVIEW for Specialty Plate Design

Don’t let the Grinch – or auto burglars and thieves – steal your joy this holiday season

Posted on December 14, 2022 by TxDMV

MVCPA logo

NEWS RELEASE

Don’t make it a happy holiday for car thieves

Texans can protect themselves from motor vehicle crimes

(AUSTIN, Texas – December 14, 2022) Don’t let the Grinch – or auto burglars and thieves – steal your joy this holiday season. The risk of having your car or valuables stolen increases while shopping and traveling during the holidays. The Motor Vehicle Crime Prevention Authority (MVCPA) reminds Texans: “If You Like It – Lock It.”

Texans can adopt simple habits to protect themselves from the threat of motor vehicle crime:

  • Lock your vehicle and take your keys.
  • Never leave your vehicle running unattended, even if you will only be away for a moment.
  • Hide or remove valuables from your vehicle.
  • Contact law enforcement immediately if you see anything suspicious or if your car is stolen.

“By remaining vigilant, Texans can protect their vehicles and what’s inside,” said MVCPA Chairman and Laredo Assistant Chief of Police Mike Rodriguez. “Don’t let criminals disrupt your life and damage your vital sense of security in the community.”

Every year, motorists and businesses in Texas experience nearly two billion dollars in losses due to motor vehicle burglary and theft. For more information about how to protect your vehicle and property, visit MVCPA online at www.TxDMV.gov/motorists/consumer-protection/auto-theft-prevention.

—

Media Contact:
Media@TxDMV.gov
(512) 465-1484
 Customer Contact:
AskMVCPA@TxDMV.gov
(512) 465-1485

—

The Motor Vehicle Crime Prevention Authority (MVCPA) is a program within the Texas Department of Motor Vehicles. The Texas Legislature established MVCPA in 1991 to combat motor vehicle theft, burglary, and fraud-related motor vehicle crime in Texas. This is the 29th year the authority has issued funding. For more information about how to protect yourself from motor vehicle crime, visit MVCPA at at www.TxDMV.gov/about-us/MVCPA.

 

Source: News and Information
Don’t let the Grinch – or auto burglars and thieves – steal your joy this holiday season

Posted in News and Information | Comments Off on Don’t let the Grinch – or auto burglars and thieves – steal your joy this holiday season

Resolved: webDealer unavailable (12/12/2022 @ 10:15 AM)

Posted on December 12, 2022 by TxDMV

Good morning,

The webDealer system is now available.

We apologize for the inconvenience and any impact on you or your customers.

Please remember that if you used an Internet Down tag, you must enter the information for
that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always
have the full allocation of unused Internet Down tags available when you need them. Also
remember that unused Internet Down tags are valid for one year from the date they are printed. 


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Resolved: webDealer unavailable (12/12/2022 @ 10:15 AM)

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDealer unavailable (12/12/2022 @ 10:15 AM)