Reminder: New log on procedure for TPWD BRITS System (09/16/2022 10:50 AM)

Posted on September 16, 2022 by TxDMV

Good morning,

 
Texas Parks and Wildlife (TPWD) has updated their Boat Registration Information and
Titling System (BRITS) from the current Remote Desktop Connection protocol (RDP) on
your RTS workstation to a new workstation internet shortcut (URL).

Over this weekend, TxDMV Support will be adding a new BRITS shortcut icon to all RTS
workstation public desktops statewide in order to comply with this TPWD change.  TPWD
has migrated to a URL-based connection as this will update BRITS to become a more reliable, 
secure and manageable system. 

 

The old BRITS system is still functional, but you are encouraged to use the new BRITS
desktop icon going forward since the old BRITS system will be eventually decommissioned. 
Before retiring the old BRITS system, TxDMV and TPWD will ensure that all RTS workstations
will have the new BRITS shortcut icon on RTS public desktops.

 

Michelle Helen Bryant

 

 

 

 

 

The new BRITS desktop icon will point to this new internet shortcut URL in order to access
the BRITS system:


https://brits.trectpwd.state.tx.us/RDWeb/


To become more acquainted with the new BRITS desktop shortcut icon and logon procedure,
please reference the attachment contained in this bulletin.  The attachment provides step by
step instructions to log on to the BRITS system using the new URL shortcut.  

Thank you, 

 

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Reminder: New log on procedure for TPWD BRITS System (09/16/2022 10:50 AM)

Posted in Tax Assessor-Collectors | Comments Off on Reminder: New log on procedure for TPWD BRITS System (09/16/2022 10:50 AM)

Reminder: Workstation Weekend Maintenance (09/16/2022 9:48 AM)

Posted on September 16, 2022 by TxDMV

Good morning,

TxDMV will be conducting scheduled workstation maintenance beginning the evening
of Saturday, September 17, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday,
September 18, 2022.  Your office has been identified as having some workstations subject
to this maintenance.

Once the scheduled maintenance begins, identified workstations in your office will be
remotely scanned by Austin HQ over the course of the weekend.  Those workstations
may/may not receive updates from Austin HQ depending on current update status on
the workstation.

We ask that you leave your workstations powered on over the weekend so that Austin HQ
can determine whether certain workstations in your office may/may not require updates.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Tax Assessor-Collectors
Reminder: Workstation Weekend Maintenance (09/16/2022 9:48 AM)

Posted in Tax Assessor-Collectors | Comments Off on Reminder: Workstation Weekend Maintenance (09/16/2022 9:48 AM)

Initial Notification: New log on procedure for TPWD BRITS System (09/15/2022 2:35 PM)

Posted on September 15, 2022 by TxDMV

Good afternoon,

 
Texas Parks and Wildlife (TPWD) has updated their Boat Registration Information and
Titling System (BRITS) from the current Remote Desktop Connection protocol (RDP) on
your RTS workstation to a new workstation internet shortcut (URL).

Over this weekend, TxDMV Support will be adding a new BRITS shortcut icon to all RTS
workstation public desktops statewide in order to comply with this TPWD change.  TPWD
has migrated to a URL-based connection as this will update BRITS to become a more reliable, 
secure and manageable system. 

 

The old BRITS system is still functional, but you are encouraged to use the new BRITS
desktop icon going forward since the old BRITS system will be eventually decommissioned. 
Before retiring the old BRITS system, TxDMV and TPWD will ensure that all RTS workstations
will have the new BRITS shortcut icon on RTS public desktops.

 

Michelle Helen Bryant

 

 

 

 

 

The new BRITS desktop icon will point to this new internet shortcut URL in order to access
the BRITS system:


https://brits.trectpwd.state.tx.us/RDWeb/


To become more acquainted with the new BRITS desktop shortcut icon and logon procedure,
please reference the attachment contained in this bulletin.  The attachment provides step by
step instructions to log on to the BRITS system using the new URL shortcut.  

Thank you, 

 

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Initial Notification: New log on procedure for TPWD BRITS System (09/15/2022 2:35 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: New log on procedure for TPWD BRITS System (09/15/2022 2:35 PM)

Initial Notification: Workstation Weekend Maintenance (09/14/2022 3:20 PM)

Posted on September 14, 2022 by TxDMV

Good afternoon,

TxDMV will be conducting scheduled workstation maintenance beginning the evening
of Saturday, September 17, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday,
September 18, 2022.  Your office has been identified as having some workstations subject
to this maintenance.

Once the scheduled maintenance begins, identified workstations in your office will be
remotely scanned by Austin HQ over the course of the weekend.  Those workstations
may/may not receive updates from Austin HQ depending on current update status on
the workstation.

We ask that you leave your workstations powered on over the weekend so that Austin HQ
can determine whether certain workstations in your office may/may not require updates.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Tax Assessor-Collectors
Initial Notification: Workstation Weekend Maintenance (09/14/2022 3:20 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Workstation Weekend Maintenance (09/14/2022 3:20 PM)

eVIEW for Specialty License Plate Design

Posted on September 9, 2022 by TxDMV

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles is previewing four redesigned vendor plates, Louisiana Tech University, Arizona State University, Oklahoma State University, and University of Nebraska, three new vendor plates, Tarleton State University, Texas Elks, and Folds of Honor, and one crossover plate, Black-Silver State of the Arts.

Please visit the following link to provide your comments no later than Sunday, September 18, 2022, at 12:00 p.m.

https://www.txdmv.gov/motorists/license-plates/eview

The department will review and consider all input received.

Thank you,

 

Roland D. Luna, Sr., Deputy Executive Director
Texas Department of Motor Vehicles

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Motorist Services
eVIEW for Specialty License Plate Design

Posted in Motorist Services | Comments Off on eVIEW for Specialty License Plate Design

TxDMV Holiday Hours – Labor Day 2022

Posted on September 1, 2022 by TxDMV

Texas DMV

In observance of Labor Day, the Texas Department of Motor Vehicles (TxDMV) will be closed on Monday, Sept. 5, 2022.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online 24/7 at www.TxDMV.gov. 

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

Labor Day

Source: Motor Carriers
TxDMV Holiday Hours – Labor Day 2022

Posted in Motor Carriers | Comments Off on TxDMV Holiday Hours – Labor Day 2022

Reminder: Fingerprinting Requirement for GDN & Franchised Dealer License Applicants Effective Sept. 1, 2022

Posted on August 31, 2022 by TxDMV

Please review and distribute as appropriate.

At the June 30, 2022 meeting, the Board of the Texas Department of Motor Vehicles adopted rules requiring certain new applicants and existing dealer license holders to be fingerprinted (43 Tex. Admin. Code § 211.6). Applications submitted on or after September 1, 2022, will be subject to the fingerprinting requirement.  The fingerprinting requirement is part of the TxDMV’s efforts to prevent and deter fraud.

More information, including Frequently Asked Questions, is available at: TxDMV.gov/dealers/fingerprinting.  

The following dealer applicants and license holders are required to be fingerprinted:

  • Franchised Motor Vehicle Dealer
  • Independent Motor Vehicle Dealer
  • Wholesale Motor Vehicle Dealer
  • Motorcycle Dealer
  • House Trailer Dealer (“House Trailer” includes “Travel Trailer” and “Towable Recreational Vehicle”)
  • Trailer or Semi-Trailer Dealer
  • Independent Mobility Motor Vehicle Dealer

Within the license types listed above, the following persons must be fingerprinted:

  • Owner(s)
  • President
  • Managing partner(s)
  • Persons acting in a representative capacity for an applicant or holder of a license, including the applicant or holder’s:
    • Officers
    • Directors
    • Members
    • Managers
    • Trustees
    • Partners
    • Principals; or
    • Managers of business affairs

Once your application is submitted to the Motor Vehicle Division (MVD), MVD will review it to determine whether fingerprints are required, and, if so, who on your application needs to be fingerprinted. MVD will then send an email to the application contact notifying them who on the application is required to be fingerprinted. Fingerprinting services will be available via the approved vendor, IdentoGO. Please do not go to the vendor to get fingerprints taken until after you receive confirmation from MVD that fingerprints are required.

For additional questions and assistance, please contact the Texas Department of Motor Vehicles at: (888) 368-4689 or visit TxDMV.gov/dealers/fingerprinting.

Monique Johnston
Director, Motor Vehicle Division

                                   

 

 

 

Source: Dealers and Manufacturers
Reminder: Fingerprinting Requirement for GDN & Franchised Dealer License Applicants Effective Sept. 1, 2022

Posted in Dealers and Manufacturers | Comments Off on Reminder: Fingerprinting Requirement for GDN & Franchised Dealer License Applicants Effective Sept. 1, 2022

Adoption of Amended Texas Administrative Code §217.5 and §217.9

Posted on August 26, 2022 by TxDMV

Please review and distribute as appropriate.

On August 11, 2022, the Texas Department of Motor Vehicles (TxDMV) board adopted amendments to Texas Administrative Code, §217.5, Evidence of Motor Vehicle Ownership, and Texas Administrative Code, §217.9, Bonded Titles. The rules are effective August 31, 2022.

The amendments to §217.5 allow applicants to apply for a title using a surety bond as ownership evidence when applying for an assigned or reassigned number from the department. The surety bond may then be used by the applicant to obtain a title in their name at the county tax assessor-collector’s office. The surety bond is an alternative to the applicant obtaining a court order awarding them ownership of the vehicle. The amendment is intended to streamline processes for applicants and align requirements between manufactured vehicles and assembled vehicles.

The amendments to §217.9 clarify portions of the rule, remove duplicate information, and provide alternatives for establishing the vehicle value, for owners of vehicles 25 years old or older and owners of trailers and semitrailers. The amendments allow owners of vehicles that are 25 years old or older applying for a bonded title the option to obtain an appraisal in lieu of using a national reference guide. In addition, the amendments allow owners of trailers and semitrailers to use the department’s established value of the trailer or semitrailer based on the length of the trailer, in lieu of having to obtain an appraisal. The established values identified in rule are $4,000, if the trailer is under 20 feet in length, or $7,000, if 20 or more feet in length.

Policy and procedure updates have been provided to TxDMV Regional Service Centers relative to these amendments. Updates to the Motor Vehicle Title Manual to reflect these changes will occur with the October revision.

Thank you,

 

Roland D. Luna, Sr., Deputy Executive Director
Texas Department of Motor Vehicles

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
Adoption of Amended Texas Administrative Code §217.5 and §217.9

Posted in Tax Assessor-Collectors | Comments Off on Adoption of Amended Texas Administrative Code §217.5 and §217.9

TxDMV publishes a rule proposal in the August 26, 2022, issue of the Texas Register.

Posted on August 26, 2022 by TxDMV

Texas DMV

The Texas Department of Motor Vehicles (TxDMV) published a rule proposal in the August 26, 2022, issue of the Texas Register. The proposal addresses amendments to §§217.54, 217.55, and 217.184 concerning the registration of vehicles as part of certain county fleets. The proposed language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules.

The proposal is posted for public comment until 5:00 p.m. on September 26, 2022.  

Source: Insurance Industry
TxDMV publishes a rule proposal in the August 26, 2022, issue of the Texas Register.

Posted in Insurance Industry | Comments Off on TxDMV publishes a rule proposal in the August 26, 2022, issue of the Texas Register.

TxDMV publishes rule adoptions in the August 26, 2022, issue of the Texas Register.

Posted on August 26, 2022 by TxDMV

Texas DMV

The Texas Department of Motor Vehicles (TxDMV) published rule adoptions in the August 26, 2022, issue of the Texas Register. The adopted language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules.

The adoptions involve:

  • amendments to §217.5 concerning evidence of ownership; and
  • amendments to §217.9 concerning bonded titles.

Source: Insurance Industry
TxDMV publishes rule adoptions in the August 26, 2022, issue of the Texas Register.

Posted in Insurance Industry | Comments Off on TxDMV publishes rule adoptions in the August 26, 2022, issue of the Texas Register.

Informational: webDealer "file is damaged" error message (08/25/2022 09:20 AM)

Posted on August 25, 2022 by TxDMV

Good morning,

TxDMV IT Support is aware that some webDealer users are experiencing a “file is
damaged” error message when uploading or opening attachments to title transactions
in the webDealer application.


Please be aware that this error is not due to a webDealer application issue. 


This error is due to title document attachments being scanned in at too high a resolution
setting, resulting in a very large document attachment file size in title transactions.


Recommendation for IDEAL SCANNER RESOLUTION SETTING for title transactions:

To avoid the “file is damaged” error, it is highly recommended that you scan title
documents at a lower resolution setting on your scanner device, resulting in a smaller
overall document attachment file size for your title transactions.

Each scanned title document attachment must be at least 200dpi and ideally 
no more than 300dpi.  The color selection should be Grayscale.  The file size for the
scanned title transaction documents should be less than 10MB.

Please make sure that the resolution setting on your scanner device meets the minimum
200dpi resolution setting and does not exceed the maximum 300dpi resolution setting
when adding file attachments to title transactions.

Thank you for your understanding.

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Informational: webDealer "file is damaged" error message (08/25/2022 09:20 AM)

Posted in Tax Assessor-Collectors | Comments Off on Informational: webDealer "file is damaged" error message (08/25/2022 09:20 AM)

Fingerprinting Requirement For GDN & Franchised Dealer License Applicants Coming Soon

Posted on August 22, 2022 by TxDMV

Please review and distribute as appropriate.

At the June 30, 2022 meeting, the Board of the Texas Department of Motor Vehicles adopted rules requiring certain new applicants and existing dealer license holders to be fingerprinted (43 Tex. Admin. Code § 211.6). Applications submitted on or after September 1, 2022, will be subject to the fingerprinting requirement.  The fingerprinting requirement is part of the TxDMV’s efforts to prevent and deter fraud.

The following dealer applicants and license holders are required to be fingerprinted:

  • Franchised Motor Vehicle Dealer
  • Independent Motor Vehicle Dealer
  • Wholesale Motor Vehicle Dealer
  • Motorcycle Dealer
  • House Trailer Dealer (“House Trailer” includes “Travel Trailer” and “Towable Recreational Vehicle”)
  • Trailer or Semi-Trailer Dealer
  • Independent Mobility Motor Vehicle Dealer

Within the license types listed above, the following persons must be fingerprinted:

  • Owner(s)
  • President
  • Managing partner(s)
  • Persons acting in a representative capacity for an applicant or holder of a license, including the applicant or holder’s:
    • Officers
    • Directors
    • Members
    • Managers
    • Trustees
    • Partners
    • Principals; or
    • Managers of business affairs

Once your application is submitted to the Motor Vehicle Division (MVD), MVD will review it to determine whether fingerprints are required, and, if so, who on your application needs to be fingerprinted. MVD will then send an email to the application contact notifying them who on the application is required to be fingerprinted. Fingerprinting services will be available via the approved vendor, IdentoGO. Please do not go to the vendor to get fingerprints taken until after you receive confirmation from MVD that fingerprints are required.

Additional information regarding the fingerprinting requirement, including FAQs, will also be added to TxDMV.gov, the department’s website.

Monique Johnston
Director, Motor Vehicle Division

 

 

Source: Dealers and Manufacturers
Fingerprinting Requirement For GDN & Franchised Dealer License Applicants Coming Soon

Posted in Dealers and Manufacturers | Comments Off on Fingerprinting Requirement For GDN & Franchised Dealer License Applicants Coming Soon

Reminder Notification: Workstation Weekend Maintenance (08/19/2022 08:00 AM)

Posted on August 19, 2022 by TxDMV

Good morning,

TxDMV will be conducting scheduled workstation maintenance beginning the evening
of Saturday, August 20, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday,
August 21, 2022.  Your office has been identified as having some workstations subject
to this maintenance.

Once the scheduled maintenance begins, identified workstations in your office will be
remotely scanned by Austin HQ over the course of the weekend.  Those workstations
may/may not receive updates from Austin HQ depending on current update status on
the workstation.

We ask that you leave your workstations powered on over the weekend so that Austin HQ
can determine whether certain workstations in your office may/may not require updates.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Tax Assessor-Collectors
Reminder Notification: Workstation Weekend Maintenance (08/19/2022 08:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Reminder Notification: Workstation Weekend Maintenance (08/19/2022 08:00 AM)

Initial Notification: Workstation Weekend Maintenance (08/17/2022 10:00 AM)

Posted on August 17, 2022 by TxDMV

Good morning,

TxDMV will be conducting scheduled workstation maintenance beginning the evening
of Saturday, August 20, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday,
August 21, 2022.  Your office has been identified as having some workstations subject
to this maintenance.

Once the scheduled maintenance begins, identified workstations in your office will be
remotely scanned by Austin HQ over the course of the weekend.  Those workstations
may/may not receive updates from Austin HQ depending on current update status on
the workstation.

We ask that you leave your workstations powered on over the weekend so that Austin HQ
can determine whether certain workstations in your office may/may not require updates.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Tax Assessor-Collectors
Initial Notification: Workstation Weekend Maintenance (08/17/2022 10:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Workstation Weekend Maintenance (08/17/2022 10:00 AM)

Resolved: webDealer API/webservice title import issue (08/15/2022 11:28 AM)

Posted on August 15, 2022 by TxDMV

Good morning,

TxDMV IT Support discovered an issue with the webDealer TitleServices webservice
as a result of a web server upgrade this past weekend.

This issue only impacts those customers who utilize the webDealer TitleServices
webservice.  If you don’t utilize the webDealer TitleServices webservice, you are
not impacted. 

We are happy to report that the issue has now been resolved.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Resolved: webDealer API/webservice title import issue (08/15/2022 11:28 AM)

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDealer API/webservice title import issue (08/15/2022 11:28 AM)

Completed: Planned Maintenance: 72-Hour & 144-Hour Permits (08/13/2002 07:40 AM)

Posted on August 13, 2022 by TxDMV

Good morning,

The planned maintenance work relating to the RTS Point-of-Sale (POS) 72-Hour
and 144-Hour permits functionality was completed successfully as of 10:38 PM
on Friday evening, August 12, 2022.

Update Details:

   •  Remove USDOT email verification from the 72hr/144hr web permit

   •  Update error message details for 72hr/144hr web permit


We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Completed: Planned Maintenance: 72-Hour & 144-Hour Permits (08/13/2002 07:40 AM)

Posted in Tax Assessor-Collectors | Comments Off on Completed: Planned Maintenance: 72-Hour & 144-Hour Permits (08/13/2002 07:40 AM)

Planned Maintenance: 72-Hour & 144-Hour Permits (08/12/2002 04:00 PM)

Posted on August 12, 2022 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) is planning system maintenance
to address issues relating to the RTS Point-of-Sale (POS) 72-Hour and 144-Hour
permits functionality.  The maintenance is scheduled for this evening, Friday,
August 12, 2022, starting at 10:30 PM, lasting up to 11:59 PM.  You may experience
intermittent connectivity to the RTS POS system during the maintenance window.

Update Details:

   •  Remove USDOT email verification from the 72hr/144hr web permit

   •  Update error message details for 72hr/144hr web permit


We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Planned Maintenance: 72-Hour & 144-Hour Permits (08/12/2002 04:00 PM)

Posted in Tax Assessor-Collectors | Comments Off on Planned Maintenance: 72-Hour & 144-Hour Permits (08/12/2002 04:00 PM)

Reminder Notification: Workstation Weekend Maintenance (08/12/2022 08:45 AM)

Posted on August 12, 2022 by TxDMV

Good morning,

TxDMV will be conducting scheduled workstation maintenance beginning the evening
of Saturday, August 13, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday,
August 14, 2022.  Your office has been identified as having some workstations subject
to this maintenance.

Once the scheduled maintenance begins, identified workstations in your office will be
remotely scanned by Austin HQ over the course of the weekend.  Those workstations
may/may not receive updates from Austin HQ depending on current update status on
the workstation.

We ask that you leave your workstations powered on over the weekend so that Austin HQ
can determine whether certain workstations in your office may/may not require updates.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Tax Assessor-Collectors
Reminder Notification: Workstation Weekend Maintenance (08/12/2022 08:45 AM)

Posted in Tax Assessor-Collectors | Comments Off on Reminder Notification: Workstation Weekend Maintenance (08/12/2022 08:45 AM)

TxDMV Board Meeting – August 11

Posted on August 9, 2022 by TxDMV

Texas DMV

TxDMV Board Meeting
Thursday, August 11, 2022 – 9:00 a.m.

William B. Travis Building
1701 N. Congress Avenue, Room 1.111
Austin, Texas 78701

Link to Meeting Agenda

TxDMV Board, committee, and advisory committee meetings are open to the public. Visit the TxDMV Board page for meeting agendas, material, public comment registration form, and transcripts here: https://www.txdmv.gov/about-us/txdmv-board-meetings.

If you would like to comment on an agenda item, you must complete a speaker’s form at the registration table prior to the agenda item being taken up by the Board or send an email to GCO_General@txdmv.gov to register by providing the required information prior to the agenda item being taken up by the Board:

 

  1. a completed Public Comment Registration Form; or
  2. the following information:
    • the agenda item you wish to comment on;
    • your name;
    • your address (optional), including your city, state, and zip code; and
    • who you are representing.

Public comment will only be accepted in person. Each speaker will be limited to three minutes, and time allotted to one speaker may not be reassigned to another speaker.

Source: Insurance Industry
TxDMV Board Meeting – August 11

Posted in Insurance Industry | Comments Off on TxDMV Board Meeting – August 11

TxDMV Legislative and Public Affairs Committee Meeting – August 10

Posted on August 9, 2022 by TxDMV

Texas DMV

TxDMV Legislative and Public Affairs Committee Meeting
Wednesday, August 10, 2022 – 2:30 p.m.

William B. Travis Building
1701 N. Congress Avenue, Room 1.111
Austin, Texas 78701

Link to Meeting Agenda

TxDMV Board, committee, and advisory committee meetings are open to the public. Visit the TxDMV Board page for meeting agendas, material, public comment registration form, and transcripts here: https://www.txdmv.gov/about-us/txdmv-board-meetings.

If you would like to comment on an agenda item, you must complete a speaker’s form at the registration table prior to the agenda item being taken up by the Board or send an email to GCO_General@txdmv.gov to register by providing the required information prior to the agenda item being taken up by the Board:

  1. a completed Public Comment Registration Form; or
  2. the following information:
    • the agenda item you wish to comment on;
    • your name;
    • your address (optional), including your city, state, and zip code; and
    • who you are representing.

Public comment will only be accepted in person. Each speaker will be limited to three minutes, and time allotted to one speaker may not be reassigned to another speaker.

Source: Insurance Industry
TxDMV Legislative and Public Affairs Committee Meeting – August 10

Posted in Insurance Industry | Comments Off on TxDMV Legislative and Public Affairs Committee Meeting – August 10

Resolved: MCCS Complaint Entry Issue (08/03/2022 05:02 PM)

Posted on August 3, 2022 by TxDMV

Good afternoon,

The Motor Carrier Credentialing System (MCCS) Complaint Entry issue has been
resolved.  

Users can now enter complaints into the system, and will receive a confirmation
message to acknowledge the complaint entry has been logged successfully.  

We apologize for the inconvenience and any impact on you or your customers.


Thank you, 

Texas Department of Motor Vehicles
IT Services Division

 

Source: Motor Carriers
Resolved: MCCS Complaint Entry Issue (08/03/2022 05:02 PM)

Posted in Motor Carriers | Comments Off on Resolved: MCCS Complaint Entry Issue (08/03/2022 05:02 PM)

Initial Notification: MCCS Complaint Entry Issue (08/03/2022 08:10 AM)

Posted on August 3, 2022 by TxDMV

Good morning,

Users have reported that the Motor Carrier Credentialing System (MCCS) Complaint
Entry process is currently experiencing issues as follows: 

Users can’t complete the complaint entry process in the external Complaint Entry
System.  Upon entering all complaint information, the system may appear to lag,
eventually displaying the following error message to the user: “500  – Internal
Server Error“.     

While it appears that the complaint is actually accepted into the system, the user
does not receive a confirmation message.  For this reason, some users try to enter
the complaint again, do not receive a confirmation message, resulting in multiple
instances of the same complaint being logged in the Complaint Entry System.  

TxDMV Support Staff are working to resolve the issue.  

We will send an update once the MCCS Complaint Entry issue has been resolved.

We apologize for the inconvenience and any impact on you or your customers.


Thank you, 

Texas Department of Motor Vehicles
IT Services Division

 

Source: Motor Carriers
Initial Notification: MCCS Complaint Entry Issue (08/03/2022 08:10 AM)

Posted in Motor Carriers | Comments Off on Initial Notification: MCCS Complaint Entry Issue (08/03/2022 08:10 AM)

Reminder Notification: Workstation Weekend Maintenance (07/29/2022 11:35 AM)

Posted on July 29, 2022 by TxDMV

Good morning,

TxDMV will be conducting scheduled workstation maintenance beginning the evening
of Saturday, July 30, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday, July 31, 2022. 
Your office has been identified as having some workstations subject to this maintenance.

Once the scheduled maintenance begins, identified workstations in your office will be
remotely scanned by Austin HQ over the course of the weekend.  Those workstations
may/may not receive updates from Austin HQ depending on current update status on
the workstation.

We ask that you leave your workstations powered on over the weekend so that Austin HQ
can determine whether certain workstations in your office may/may not require updates.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Tax Assessor-Collectors
Reminder Notification: Workstation Weekend Maintenance (07/29/2022 11:35 AM)

Posted in Tax Assessor-Collectors | Comments Off on Reminder Notification: Workstation Weekend Maintenance (07/29/2022 11:35 AM)

Resolved: 72-Hour & 144-Hour Permits Issue (07/28/2002 @ 07:10 PM)

Posted on July 29, 2022 by TxDMV

Good evening,

The RTS 72-Hour & 144-Hour permits function issue has now been resolved. 


Final Update:

   •  The RTS Point-of-Sale (POS) system is now able to process 72-Hour and
       144-Hour permit transactions.

   •  The Web Permit Application is working as expected.


We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Resolved: 72-Hour & 144-Hour Permits Issue (07/28/2002 @ 07:10 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: 72-Hour & 144-Hour Permits Issue (07/28/2002 @ 07:10 PM)

Planned Maintenance: 72-Hour & 144-Hour Permits Issue (07/28/2002 04:40 PM)

Posted on July 28, 2022 by TxDMV

Good afternoon,

The RTS Point-of-Sale (POS) 72-Hour & 144-Hour permits function is currently
experiencing some processing issues.  Support staff are working to resolve the issue.

As troubleshooting continues on the permits issue, we are planning system
maintenance this evening, Thursday, July 28, 2022, starting at 6:30 PM, lasting up to
7:00 PM.  You may experience intermittent connectivity to the RTS POS system
during the maintenance window.


Latest Update:

   •  The RTS Point-of-Sale (POS) system is currently unable to process 72-Hour and
       144-Hour permit transactions.  Planned systems maintenance this evening.

   •  The Web Permit Application is unaffected and is working as expected.

Further updates will be provided as more information becomes available. 

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Planned Maintenance: 72-Hour & 144-Hour Permits Issue (07/28/2002 04:40 PM)

Posted in Tax Assessor-Collectors | Comments Off on Planned Maintenance: 72-Hour & 144-Hour Permits Issue (07/28/2002 04:40 PM)