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Source: Tax Assessor-Collectors
Initial Notification: Planned Maintenance: RTS (06/23/2022 @ 12:55 PM)
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Source: Tax Assessor-Collectors
Initial Notification: Planned Maintenance: RTS (06/23/2022 @ 12:55 PM)
Good morning,
RTS Batch processing is complete. All transactions for 06/21/2022 have processed and
reports became available from 12:00 PM yesterday, 06/22/2022.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Resolved: RTS Batch Reports are now available (06/23/2022 8:10 AM)
Good morning,
The TxDMV RTS Batch for the night of 06/21/2022 is still processing at this time, including
transactions and reporting. For this reason, Cognos and Administrative Reporting will be
delayed, including the following:
Finance
1 Fee Type Funds Report
2 Funds Remittance Report
3 Week/Month TO Date Fees Report
4 Monthly Funds Report
5 E-Pay Deposit/Refund Notification Report
6 VTR Funds Adjustment Report
7 Out of County Sales Tax Report
Title
1 NMVTIS Inquiry Report
2 Duplicate CCO Titles Issues Report
Fraud Reports
Administrative
1 Voided Transactions Report
An update will be published once reports are available.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Batch Report is delayed (06/22/2022 11:20 AM)
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Source: Dealers and Manufacturers
Completed: webDealer Available (06/17/2022 @ 11:52 PM)
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Source: Dealers and Manufacturers
Reminder Notification: Planned Maintenance: webDealer (06/17/2022 @ 05:00 PM)
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Source: Dealers and Manufacturers
Initial Notification: Planned Maintenance: webDealer (06/17/2022 @ 05:00 PM)
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Source: News and Information
Digital License Plates News Release
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Source: News and Information
Texas Communities Combat Motor Vehicle Crime
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Source: Tax Assessor-Collectors
Completed: Scheduled RTS System Maintenance (06/07/2022 @ 11:17 PM)
Good afternoon,
Latest Update @ 5:10 PM on the RTS Dealer Transaction Issue:
Issue/Business Impact:
Some Dealer title transactions not processing with incorrect error message “Your county has not
been designated to process this transaction. Please contact your County Administrator.”
Root Cause:
ITSD analysis has determined this is specific to Title transactions where the dealer is located in the processing county, then an out of county lienholder is added to the transaction on the Lien Entry
TTL035 screen. This error is not occurring when there are no Liens.
Resolution:
TxDMV plans to deploy a fix for this issue. RTS System maintenance is scheduled for this evening,
Tuesday, June 7, 2022, starting at 10:30 PM, lasting up to 11:59 PM.
A notification will be sent when the maintenance has been completed.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Tax Assessor-Collectors
Update Notification: Planned Maintenance: RTS Issue when Processing Dealer Transactions (06/07/22 5:10 PM)
Good morning,
Latest Update @ 12:22 PM on the RTS Dealer Transaction Issue:
Issue/Business Impact:
Some Dealer title transactions not processing with incorrect error message “Your county has not
been designated to process this transaction. Please contact your County Administrator.”
Root Cause:
ITSD analysis has determined this is specific to Title transactions where the dealer is located in the processing county, then an out of county lienholder is added to the transaction on the Lien Entry
TTL035 screen. This error is not occurring when there are no Liens.
Resolution:
Permanent fix is In Progress.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Tax Assessor-Collectors
Update Notification: RTS Issue when Processing Dealer Transactions (06/07/22 12:22 PM)
Good morning,
An issue has been reported where counties cannot process certain dealer transactions in RTS where the dealer is in their county but the buyer is not. Support staff are working to identify and resolve the issue.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Tax Assessor-Collectors
Initial Notification: RTS Issue when Processing Dealer Transactions (06/07/22 10:45 AM)
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Source: Tax Assessor-Collectors
Completed: Scheduled RTS System Maintenance (06/07/2022 @ 12:12 AM)
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Source: Tax Assessor-Collectors
Reminder Notification: Planned Maintenance: RTS (06/06/2022 @ 10:30 PM)
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Source: Tax Assessor-Collectors
Notification: Planned Maintenance: RTS (06/06/2022 @ 10:30 PM)
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Source: Tax Assessor-Collectors
POSTPONED: Planned Maintenance: RTS (06/03/2022 @ 10:30 PM)
Good morning,
Reporting Instructions for delayed RTS POS (Point of Sale) Reporting
Please note: Countywide Reporting is run by Main Offices only.
Substations should not rerun Countywide.
Reminder: an update will be published today once all delayed reports are available.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Update: Reporting Instructions for delayed RTS POS Reporting (06/02/2022 10:45 AM)
Good morning,
Reporting Instructions for delayed RTS POS (Point of Sale) Reporting
Reminder: an update will be published today once all delayed reports are available.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Update: Reporting Instructions for delayed RTS POS Reporting (06/02/2022 9:25 AM)
Good morning,
The TxDMV RTS Batch for the night of 06/01/2022 is still processing at this time, including
transactions and reporting. For this reason, Cognos and Administrative Reporting will be
delayed, including the following:
Finance
1 Fee Type Funds Report
2 Funds Remittance Report
3 Week/Month TO Date Fees Report
4 Monthly Funds Report
5 E-Pay Deposit/Refund Notification Report
6 VTR Funds Adjustment Report
7 Out of County Sales Tax Report
Title
1 NMVTIS Inquiry Report
2 Duplicate CCO Titles Issues Report
Fraud Reports
Administrative
1 Voided Transactions Report
An update will be published once reports are available.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Batch Report is delayed (06/02/2022 8:45 AM)
Good morning,
TxDMV RTS Batch for the night of 06/01/2022 is still processing at this time, which includes transactions and reporting. We will provide progress updates throughout the day.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Batch Report is delayed (06/02/2022 8:15 AM)
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Source: Tax Assessor-Collectors
Initial Notification: TxDOT & TxDMV Network Issues (06/02/22 8:08AM)
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Source: Tax Assessor-Collectors
Rescheduled: Planned Maintenance: RTS (06/03/2022 @ 10:30 PM)
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Source: Tax Assessor-Collectors
Rescheduled: Planned Maintenance: RTS (06/01/2022 @ 10:30 PM)
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Source: Tax Assessor-Collectors
Planned Maintenance: RTS (05/31/2022 @ 10:30 PM)
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Source: Motor Carriers
TxDMV Holiday Hours – Memorial Day 2022