Reminder: eLicensing Release 24.1 (01/20/2024 @ 6:00 PM)

Posted on January 17, 2024 by TxDMV

Good morning,

Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the eLicensing System starting at 6:00 PM Saturday (01/20/2024), lasting up to
10:00 AM Sunday (01/20/2024).  During the deployment window, you may experience 
intermittent connectivity issues when accessing the eLicensing System. 

Note: A notification update will be published after the eLicensing deployment is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Reminder: eLicensing Release 24.1 (01/20/2024 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Reminder: eLicensing Release 24.1 (01/20/2024 @ 6:00 PM)

Reminder: webDealer Release 24.1 (01/20/2024 @ 6:00 PM)

Posted on January 17, 2024 by TxDMV

Good morning,

Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the webDealer System starting at 6:00 PM Saturday (01/20/2024),
lasting up to 10:00 AM Sunday (01/21/2024).  During the deployment window, you may
experience intermittent connectivity issues when accessing the webDealer System. 

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. 
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Note: A notification update will be published once the webDealer deployment is
completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Reminder: webDealer Release 24.1 (01/20/2024 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Reminder: webDealer Release 24.1 (01/20/2024 @ 6:00 PM)

Reminder: RTS Release 24.1 (1/20/2024 @ 6:00 PM)

Posted on January 17, 2024 by TxDMV

Good morning,

Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the RTS System starting at 6:00 PM Saturday (01/20/2024), lasting up to
10:00 AM Sunday (01/21/2024).  During the deployment window, you may experience 
intermittent connectivity issues when accessing the RTS System. 

Note: A notification update will be published after the RTS deployment is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Reminder: RTS Release 24.1 (1/20/2024 @ 6:00 PM)

Posted in Tax Assessor-Collectors | Comments Off on Reminder: RTS Release 24.1 (1/20/2024 @ 6:00 PM)

Initial Notification: eLicensing Release 24.1 (01/20/2024 @ 6:00 PM)

Posted on January 12, 2024 by TxDMV

Good afternoon,

Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the eLicensing System starting at 6:00 PM Saturday (01/20/2024), lasting up to
10:00 AM Sunday (01/20/2024).  During the deployment window, you may experience 
intermittent connectivity issues when accessing the eLicensing System. 

Note: A notification update will be published after the eLicensing deployment is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Initial Notification: eLicensing Release 24.1 (01/20/2024 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: eLicensing Release 24.1 (01/20/2024 @ 6:00 PM)

Initial Notification: webDealer Release 24.1 (01/20/2024 @ 6:00 PM)

Posted on January 12, 2024 by TxDMV

Good afternoon,

Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the webDealer System starting at 6:00 PM Saturday (01/20/2024),
lasting up to 10:00 AM Sunday (01/21/2024).  During the deployment window, you may
experience intermittent connectivity issues when accessing the webDealer System. 

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. 
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Note: A notification update will be published once the webDealer deployment is
completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Initial Notification: webDealer Release 24.1 (01/20/2024 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDealer Release 24.1 (01/20/2024 @ 6:00 PM)

Initial Notification: RTS Release 24.1 (1/20/2024 @ 6:00 PM)

Posted on January 12, 2024 by TxDMV

Good afternoon,

Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the RTS System starting at 6:00 PM Saturday (01/20/2024), lasting up to
10:00 AM Sunday (01/21/2024).  During the deployment window, you may experience 
intermittent connectivity issues when accessing the RTS System. 

Note: A notification update will be published after the RTS deployment is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Release 24.1 (1/20/2024 @ 6:00 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Release 24.1 (1/20/2024 @ 6:00 PM)

MVCPA publishes rule adoptions in the January 12, 2024, issue of the Texas Register.

Posted on January 12, 2024 by TxDMV

MVCPA logo

The Motor Vehicle Crime Prevention Authority (MVCPA) adopts rules in the January 12, 2024, issue of the Texas Register. The adopted rules are available on TxDMV’s website https://www.txdmv.gov/about-us/mvcpa/proposed-and-adopted-rules. 

The adoptions include:

  • amendments to 43 Texas Administrative Code (TAC) §57.48, concerning motor vehicle years of insurance calculations; and
  • new 43 TAC §57.52, concerning a penalty for late payment of fee or filing of report and the process for an insurer to appeal a penalty.

Source: Dealers and Manufacturers
MVCPA publishes rule adoptions in the January 12, 2024, issue of the Texas Register.

Posted in Dealers and Manufacturers | Comments Off on MVCPA publishes rule adoptions in the January 12, 2024, issue of the Texas Register.

Resolved: Cognos Reports Unavailable (1/11/2024 @ 10:36 AM)

Posted on January 11, 2024 by TxDMV

Good morning,

Cognos Reports are now available.


We apologize for the inconvenience and any impact on you or your customers.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Resolved: Cognos Reports Unavailable (1/11/2024 @ 10:36 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Reports Unavailable (1/11/2024 @ 10:36 AM)

TxDMV Holiday Hours – MLK Day 2024

Posted on January 11, 2024 by TxDMV

Texas DMV

The Texas Department of Motor Vehicles will be closed in observance of Martin Luther King Jr. Day on Monday, January 15, 2024.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov. 

MLK JR Martin Luther King Day

Source: Motor Carriers
TxDMV Holiday Hours – MLK Day 2024

Posted in Motor Carriers | Comments Off on TxDMV Holiday Hours – MLK Day 2024

Initial Notification: Cognos Reports Unavailable (1/11/2024 @ 8:17 AM)

Posted on January 11, 2024 by TxDMV

Good morning,

Cognos Reporting is delayed for the following reports:

Finance
1  Fee Type Funds Report
2  Funds Remittance Report
3  Week/Month TO Date Fees Report
4  Monthly Funds Report
5  E-Pay Deposit/Refund Notification Report
6  VTR Funds Adjustment Report
7  Out of County Sales Tax Report
8  Daily USAS Transaction Code Report
9  Daily [County/Region] FTP Electronic Funds Transfers

Title
1  NMVTIS Inquiry Report
2  Duplicate CCO Titles Issues Report

Fraud Reports

Administrative
1  Voided Transactions Report


An update will be provided when the above reports become available.

We apologize for the inconvenience and any impact on you and your customers,


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Cognos Reports Unavailable (1/11/2024 @ 8:17 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Reports Unavailable (1/11/2024 @ 8:17 AM)

Resolved: webDEALER Performance Issues (1/10/2024 6:11 PM)

Posted on January 11, 2024 by TxDMV

Good afternoon,

The webDealer performance issues have been resolved. The webDealer system is now available.

Please remember that if you used an Internet Down tag, you must enter the information for that tag into 
webDealer as soon as the system is accessible. Doing this will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Also, remember that unused Internet Down tags
are valid for one year from the date they are printed.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Division

 

 

 

 

Source: Dealers and Manufacturers
Resolved: webDEALER Performance Issues (1/10/2024 6:11 PM)

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Performance Issues (1/10/2024 6:11 PM)

Initial Notification: webDEALER Performance Issues (1/10/2024 @ 1:40 PM)

Posted on January 10, 2024 by TxDMV

Good afternoon,

Some users have reported that the webDEALER system is experiencing intermittent performance
issues.  Support staff are aware and working to resolve the issues. We will provide updates as
more information becomes available. 

We apologize for the inconvenience and any impact on you or your customers.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags.
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

 

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

Source: Dealers and Manufacturers
Initial Notification: webDEALER Performance Issues (1/10/2024 @ 1:40 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Performance Issues (1/10/2024 @ 1:40 PM)

TxDMV publishes a rule adoption in the December 29, 2023, issue of the Texas Register.

Posted on January 3, 2024 by TxDMV

Texas DMV

The Texas Department of Motor Vehicles (TxDMV) adopts a rule that is published in the December 29, 2023, issue of the Texas Register. The adopted rule is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules.

The adoption includes:

  • amendments to 43 Texas Administrative Code Chapter 219, concerning oversize and overweight vehicle loads.

 

Source: Dealers and Manufacturers
TxDMV publishes a rule adoption in the December 29, 2023, issue of the Texas Register.

Posted in Dealers and Manufacturers | Comments Off on TxDMV publishes a rule adoption in the December 29, 2023, issue of the Texas Register.

TxDMV publishes rule proposals in the December 29, 2023, issue of the Texas Register.

Posted on January 3, 2024 by TxDMV

Texas DMV

The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the December 29, 2023, issue of the Texas Register. A summary of the proposed rules and the proposed language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules.

The proposals are published in the December 29, 2023, issue of the Texas Register and are posted for public comment until 5:00 p.m. on January 28, 2024.

The proposals include:

  • amendments to 43 Texas Administrative Code (TAC) Chapter 206, concerning cleanup;
  • amendments to 43 TAC Chapter 215, concerning SB 422, fingerprinting, legislative implementation, and cleanup;
  • amendments to 43 TAC Chapter 221, concerning SB 422, fingerprinting, and cleanup;
  • amendments to 43 TAC §217.56, concerning cleanup;
  • amendments to 43 TAC Chapter 218, concerning HB 2190 and cleanup;
  • amendments to 43 TAC Chapter 219, concerning cleanup;
  • amendments to 43 TAC §217.63, concerning digital license plates; and
  • new 43 TAC Chapter 224, concerning adjudicative practice and procedures, including contested cases.

Source: Dealers and Manufacturers
TxDMV publishes rule proposals in the December 29, 2023, issue of the Texas Register.

Posted in Dealers and Manufacturers | Comments Off on TxDMV publishes rule proposals in the December 29, 2023, issue of the Texas Register.

Resolved: webDEALER Login Issue (01/02/2024 10:07 AM)

Posted on January 2, 2024 by TxDMV

Good morning,

The webDEALER login issue that some users were experiencing has been resolved. 

Please remember that if you used an Internet Down tag, you must enter the information for that 
tag into webDEALER as soon as the system is accessible. Doing this will ensure you always have
the full allocation of unused Internet Down tags available when you need them. Also remember
that unused Internet Down tags are valid for one year from the date they are printed. 

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

 

 

 

Source: Dealers and Manufacturers
Resolved: webDEALER Login Issue (01/02/2024 10:07 AM)

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Login Issue (01/02/2024 10:07 AM)

Resolved: webDEALER Login Issues (01/02/2024 10:07 AM)

Posted on January 2, 2024 by TxDMV

Good morning,

The webDEALER login issue that some users were experiencing has been resolved. 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

 

 

Source: Dealers and Manufacturers
Resolved: webDEALER Login Issues (01/02/2024 10:07 AM)

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Login Issues (01/02/2024 10:07 AM)

Initial Notification: webDEALER Login Issues (01/02/2024@ 9:00 AM)

Posted on January 2, 2024 by TxDMV

Good morning,


The Texas Department of Motor Vehicles (TxDMV) is aware that some webDEALER users are
experiencing issues logging into the webDEALER system. Support staff are working to resolve
the issue.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags.
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

 

 

 

Source: Dealers and Manufacturers
Initial Notification: webDEALER Login Issues (01/02/2024@ 9:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Login Issues (01/02/2024@ 9:00 AM)

Initial Notification: webDEALER Login Issues (01/02/2024 @ 9:00 AM)

Posted on January 2, 2024 by TxDMV

Good morning,


The Texas Department of Motor Vehicles (TxDMV) is aware that some users were experiencing
login issues with the webDEALER system. Support staff are working to resolve the login issue.  

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: webDEALER Login Issues (01/02/2024 @ 9:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: webDEALER Login Issues (01/02/2024 @ 9:00 AM)

Resolved: webDEALER Performance Issues (12/29/2023 1:02 PM)

Posted on December 29, 2023 by TxDMV

Good afternoon,

The webDealer performance issues have been resolved. The webDealer system is now available.

Please remember that if you used an Internet Down tag, you must enter the information for that tag into 
webDealer as soon as the system is accessible. Doing this will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Also, remember that unused Internet Down tags
are valid for one year from the date they are printed.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Division

 

 

 

 

Source: Dealers and Manufacturers
Resolved: webDEALER Performance Issues (12/29/2023 1:02 PM)

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Performance Issues (12/29/2023 1:02 PM)

Initial Notification: webDEALER Performance Issues (12/29/2023 11:40 AM)

Posted on December 29, 2023 by TxDMV

Good morning,

Some users have reported that the webDEALER system is experiencing intermittent performance
issues.  Support staff are aware and working to resolve the issues. We will provide updates as
more information becomes available. 

We apologize for the inconvenience and any impact on you or your customers.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags.
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

 

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

Source: Dealers and Manufacturers
Initial Notification: webDEALER Performance Issues (12/29/2023 11:40 AM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Performance Issues (12/29/2023 11:40 AM)

Reminder: Overweight Permit Windshield Stickers

Posted on December 28, 2023 by TxDMV

 

Beginning Jan. 1, 2024, the TxDMV will begin using a single-color windshield sticker for all overweight permits issued with a sticker. Orange will be used for all permit types, which is currently used only for the Ready-Mixed Concrete Truck Permit. Permits issued with alternate colors before this date will remain effective until their expiration date.

This change affects the following permit types:

  • Over Axle/Over Gross Weight Tolerance Permit
  • Timber Permit
  • Intermodal Shipping Container Port Permit
  • Fluid Milk Transport Permit
  • Ready-Mixed Concrete Truck Permit

Please contact the Permit Office at 1-800-299-1700, options 2-1-3, with questions about this change. 

 

Source: Motor Carriers
Reminder: Overweight Permit Windshield Stickers

Posted in Motor Carriers | Comments Off on Reminder: Overweight Permit Windshield Stickers

TxDMV Holiday Schedule

Posted on December 20, 2023 by TxDMV

Texas DMV

Need to take care of business with the Texas Department of Motor Vehicles (TxDMV) around the holidays? Please be aware that TxDMV will be closed on the following days:

  • Monday, December 25, 2023
  • Tuesday, December 26, 2023
  • Monday, January 1, 2024

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov. 

Happy Holidays

Source: Motor Carriers
TxDMV Holiday Schedule

Posted in Motor Carriers | Comments Off on TxDMV Holiday Schedule

Resolved: RTS Unavailable (12/13/2023 @ 3:48 PM)

Posted on December 13, 2023 by TxDMV

Good afternoon,


The Registration and Titling System (RTS) is now available.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Resolved: RTS Unavailable (12/13/2023 @ 3:48 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Unavailable (12/13/2023 @ 3:48 PM)

RTS Connectivity Issues and transactions (12/13/2023 @ 3:36 PM)

Posted on December 13, 2023 by TxDMV

Good afternoon,


TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in.

Support staff has implemented a series of “unlocks” to address the RTS user log in issues.

If you are a RTS user that did not experience a login issue and/or did not experience any
lock out on your account, we still ask that you kindly log out of RTS, then log in again in order
to synchronize with RTS “unlock” commands so as to reestablish assured connectivity.

How to handle transactions after RTS unlocks

Scenario #1: You have completed the transaction but can’t print the transaction receipt.

        ○  Attempt to re-print the receipt
        ○  If unable to re-print, void the transaction and re-process the transaction
                    •  You will need to run a transaction reconciliation report to obtain the trans ID#,
                        in order to void, should you not have the trans ID# already

Scenario #2: You did not complete the transaction, and when you try to complete it,
                       the system tells you that the transaction is still in-process.

       ○  Access the pending transaction from your set asides
       ○  This should allow you to access the transaction to complete processing

Scenario #3: You did not complete the transaction, and it’s not in set aside.

       ○  Run the transaction reconciliation report to verify those transactions
            which are not completed
       ○  Redo transaction if the transaction was not completed.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
RTS Connectivity Issues and transactions (12/13/2023 @ 3:36 PM)

Posted in Tax Assessor-Collectors | Comments Off on RTS Connectivity Issues and transactions (12/13/2023 @ 3:36 PM)

Initial Notification: RTS Unavailable (12/13/2023 @ 2:25 PM)

Posted on December 13, 2023 by TxDMV

Good afternoon,


TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in.

Support staff are working to resolve the issue.  We will provide an update once the issue is resolved.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Unavailable (12/13/2023 @ 2:25 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Unavailable (12/13/2023 @ 2:25 PM)