Completed: Scheduled RTS System Maintenance (06/07/2022 @ 11:17 PM) 

Posted on June 8, 2022 by TxDMV

Source: Tax Assessor-Collectors
Completed: Scheduled RTS System Maintenance (06/07/2022 @ 11:17 PM) 

Posted in Tax Assessor-Collectors | Comments Off on Completed: Scheduled RTS System Maintenance (06/07/2022 @ 11:17 PM) 

Update Notification: Planned Maintenance: RTS Issue when Processing Dealer Transactions (06/07/22 5:10 PM)

Posted on June 7, 2022 by TxDMV

Good afternoon,

Latest Update @ 5:10 PM on the RTS Dealer Transaction Issue:


Issue/Business Impact: 
Some Dealer title transactions not processing with incorrect error message “Your county has not
been designated to process this transaction. Please contact your County Administrator.”

Root Cause: 
ITSD analysis has determined this is specific to Title transactions where the dealer is located in the processing county, then an out of county lienholder is added to the transaction on the Lien Entry
TTL035 screen.  This error is not occurring when there are no Liens.

Resolution: 
TxDMV plans to deploy a fix for this issue.  RTS System maintenance is scheduled for this evening,
Tuesday, June 7, 2022, starting at 10:30 PM, lasting up to 11:59 PM.

A notification will be sent when the maintenance has been completed.


We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

Source: Tax Assessor-Collectors
Update Notification: Planned Maintenance: RTS Issue when Processing Dealer Transactions (06/07/22 5:10 PM)

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: Planned Maintenance: RTS Issue when Processing Dealer Transactions (06/07/22 5:10 PM)

Update Notification: RTS Issue when Processing Dealer Transactions (06/07/22 12:22 PM)

Posted on June 7, 2022 by TxDMV

Good morning,

Latest Update @ 12:22 PM on the RTS Dealer Transaction Issue:


Issue/Business Impact: 
Some Dealer title transactions not processing with incorrect error message “Your county has not
been designated to process this transaction. Please contact your County Administrator.”

Root Cause: 
ITSD analysis has determined this is specific to Title transactions where the dealer is located in the processing county, then an out of county lienholder is added to the transaction on the Lien Entry
TTL035 screen.  This error is not occurring when there are no Liens.

Resolution: 
Permanent fix is In Progress.


We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

Source: Tax Assessor-Collectors
Update Notification: RTS Issue when Processing Dealer Transactions (06/07/22 12:22 PM)

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Issue when Processing Dealer Transactions (06/07/22 12:22 PM)

Initial Notification: RTS Issue when Processing Dealer Transactions (06/07/22 10:45 AM)

Posted on June 7, 2022 by TxDMV

Good morning,

An issue has been reported where counties cannot process certain dealer transactions in RTS where the dealer is in their county but the buyer is not. Support staff are working to identify and resolve the issue.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Issue when Processing Dealer Transactions (06/07/22 10:45 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Issue when Processing Dealer Transactions (06/07/22 10:45 AM)

Completed: Scheduled RTS System Maintenance (06/07/2022 @ 12:12 AM) 

Posted on June 7, 2022 by TxDMV

Source: Tax Assessor-Collectors
Completed: Scheduled RTS System Maintenance (06/07/2022 @ 12:12 AM) 

Posted in Tax Assessor-Collectors | Comments Off on Completed: Scheduled RTS System Maintenance (06/07/2022 @ 12:12 AM) 

Reminder Notification: Planned Maintenance: RTS (06/06/2022 @ 10:30 PM)

Posted on June 6, 2022 by TxDMV

Source: Tax Assessor-Collectors
Reminder Notification: Planned Maintenance: RTS (06/06/2022 @ 10:30 PM)

Posted in Tax Assessor-Collectors | Comments Off on Reminder Notification: Planned Maintenance: RTS (06/06/2022 @ 10:30 PM)

Notification: Planned Maintenance: RTS (06/06/2022 @ 10:30 PM)

Posted on June 3, 2022 by TxDMV

Source: Tax Assessor-Collectors
Notification: Planned Maintenance: RTS (06/06/2022 @ 10:30 PM)

Posted in Tax Assessor-Collectors | Comments Off on Notification: Planned Maintenance: RTS (06/06/2022 @ 10:30 PM)

POSTPONED: Planned Maintenance: RTS (06/03/2022 @ 10:30 PM)

Posted on June 2, 2022 by TxDMV

Source: Tax Assessor-Collectors
POSTPONED: Planned Maintenance: RTS (06/03/2022 @ 10:30 PM)

Posted in Tax Assessor-Collectors | Comments Off on POSTPONED: Planned Maintenance: RTS (06/03/2022 @ 10:30 PM)

Update: Reporting Instructions for delayed RTS POS Reporting (06/02/2022 10:45 AM)

Posted on June 2, 2022 by TxDMV

Good morning,

Reporting Instructions for delayed RTS POS (Point of Sale) Reporting

  1. Rerun Countywide:
    >> Go to Funds, Funds management, Rerun Countywide, use 6/1/2022 for report date

    Please note:  Countywide Reporting is run by Main Offices only.
                          Substations should not rerun Countywide. 

  2. Rerun Inventory Action report:
    >> Go to Inventory, Inventory Action Report , use 6/1/2022 for report date

  3. Rerun Title Package Report:
    >> Go to Reports, Title Package Report, use 6/1/2022 for report date


Reminder: an update will be published today once all delayed reports are available.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Update: Reporting Instructions for delayed RTS POS Reporting (06/02/2022 10:45 AM)

Posted in Tax Assessor-Collectors | Comments Off on Update: Reporting Instructions for delayed RTS POS Reporting (06/02/2022 10:45 AM)

Update: Reporting Instructions for delayed RTS POS Reporting (06/02/2022 9:25 AM)

Posted on June 2, 2022 by TxDMV

Good morning,

Reporting Instructions for delayed RTS POS (Point of Sale) Reporting

  1. Rerun Countywide:
    >> Go to Funds, Funds management, Rerun Countywide, use 6/1/2022 for report date

  2. Rerun Inventory Action report:
    >> Go to Inventory, Inventory Action Report , use 6/1/2022 for report date

  3. Rerun Title Package Report:
    >> Go to Reports, Title Package Report, use 6/1/2022 for report date


Reminder: an update will be published today once all delayed reports are available.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Update: Reporting Instructions for delayed RTS POS Reporting (06/02/2022 9:25 AM)

Posted in Tax Assessor-Collectors | Comments Off on Update: Reporting Instructions for delayed RTS POS Reporting (06/02/2022 9:25 AM)

Initial Notification: RTS Batch Report is delayed (06/02/2022 8:45 AM)

Posted on June 2, 2022 by TxDMV

Good morning,

The TxDMV RTS Batch for the night of 06/01/2022 is still processing at this time, including
transactions and reporting.  For this reason, Cognos and Administrative Reporting will be
delayed, including the following:

Finance
1  Fee Type Funds Report
2  Funds Remittance Report
3  Week/Month TO Date Fees Report
4  Monthly Funds Report
5  E-Pay Deposit/Refund Notification Report
6  VTR Funds Adjustment Report
7  Out of County Sales Tax Report

Title
1  NMVTIS Inquiry Report
2  Duplicate CCO Titles Issues Report

Fraud Reports

Administrative
1  Voided Transactions Report


An update will be published once reports are available.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Batch Report is delayed (06/02/2022 8:45 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Batch Report is delayed (06/02/2022 8:45 AM)

Initial Notification: RTS Batch Report is delayed (06/02/2022 8:15 AM)

Posted on June 2, 2022 by TxDMV

Good morning,

TxDMV RTS Batch for the night of 06/01/2022 is still processing at this time, which includes transactions and reporting. We will provide progress updates throughout the day.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Batch Report is delayed (06/02/2022 8:15 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Batch Report is delayed (06/02/2022 8:15 AM)

Initial Notification: TxDOT & TxDMV Network Issues (06/02/22 8:08AM)

Posted on June 2, 2022 by TxDMV

Good morning,

The Texas Department of Motor Vehicles (TxDMV) is aware of an overnight power-related incident which occurred at the TxDMV Camp Hubbard location. This power issue caused multiple Texas Department of Transportation (TxDOT) managed power appliances to fail in the co-located data center and impacted core TxDMV network connectivity. 

Due to this overnight incident that impacted TxDOT equipment, TxDMV systems were temporarily disrupted. TxDOT has restored power and TxDMV systems are back up. However, TxDOT support staff are partnering with their vendors to repair the damage caused by this power-related incident. TxDMV systems may experience further disruptions as this repair work is completed. 

TxDMV staff are working closely with TxDOT support staff, the Department of Information Resources (DIR), and their vendors, to monitor the situation. We will provide notification as soon as the repair-work has been completed.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

Source: Tax Assessor-Collectors
Initial Notification: TxDOT & TxDMV Network Issues (06/02/22 8:08AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: TxDOT & TxDMV Network Issues (06/02/22 8:08AM)

Rescheduled: Planned Maintenance: RTS (06/03/2022 @ 10:30 PM)

Posted on May 31, 2022 by TxDMV

Source: Tax Assessor-Collectors
Rescheduled: Planned Maintenance: RTS (06/03/2022 @ 10:30 PM)

Posted in Tax Assessor-Collectors | Comments Off on Rescheduled: Planned Maintenance: RTS (06/03/2022 @ 10:30 PM)

Rescheduled: Planned Maintenance: RTS (06/01/2022 @ 10:30 PM)

Posted on May 31, 2022 by TxDMV

Source: Tax Assessor-Collectors
Rescheduled: Planned Maintenance: RTS (06/01/2022 @ 10:30 PM)

Posted in Tax Assessor-Collectors | Comments Off on Rescheduled: Planned Maintenance: RTS (06/01/2022 @ 10:30 PM)

Planned Maintenance: RTS (05/31/2022 @ 10:30 PM)

Posted on May 31, 2022 by TxDMV

Source: Tax Assessor-Collectors
Planned Maintenance: RTS (05/31/2022 @ 10:30 PM)

Posted in Tax Assessor-Collectors | Comments Off on Planned Maintenance: RTS (05/31/2022 @ 10:30 PM)

TxDMV Holiday Hours – Memorial Day 2022

Posted on May 26, 2022 by TxDMV

Texas DMV

The Texas Department of Motor Vehicles (TxDMV) will be closed on Monday, May 30, 2022, for Memorial Day. We honor those who lost their lives while in the service of our nation.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

American Flag

Source: Motor Carriers
TxDMV Holiday Hours – Memorial Day 2022

Posted in Motor Carriers | Comments Off on TxDMV Holiday Hours – Memorial Day 2022

Digital License Plate Program

Posted on May 24, 2022 by TxDMV

Please review and distribute as appropriate.

Effective June 1, 2022, digital license plates (DLP) will be available for purchase in Texas as an electronic display device for eligible commercial fleet vehicles as defined in state law. 

Senate Bill 604, 86th Legislature, Regular Session, 2019, authorized the use of DLPs in Texas for commercial fleet vehicles, vehicles owned by governmental entities, and vehicles not registered as passenger vehicles.  Transportation Code, Section 502.001(6), defines “commercial fleet” as a group of at least 25 non-apportioned motor vehicles, semitrailers, or trailers owned, operated, or leased by a business entity.

A DLP is a wireless device that electronically provides the same information found on metal license plates.  DLPs can display governmental alerts and other information, including amber alerts and advertising approved by the department, when the vehicle is not being operated; however, the plate number will always remain visible.  Additionally, the motor vehicle record will be updated with a “DLP” remark viewable in the Registration and Title System for vehicles equipped with a DLP.

The DLP will mirror the look of the corresponding metal license plate, although a 10-digit activation number will display on the front of the DLP for law enforcement authentication purposes.  The activation number will also be recorded in the motor vehicle database in case a DLP requires verification.  The registration expiration month and year will appear in the upper-right hand corner of the plate in the same font size as currently displayed on metal license plates.

Under state law, the DLP must be attached to the rear of the vehicle and will display the plate number on the front metal license plate.  Transportation Code, Section 504.154, states that a vehicle displaying a DLP must display a metal plate on the front of the vehicle “unless the vehicle is of a class of vehicles that is not required to display two license plates.” 

While a registration sticker is not required to be displayed on the windshield of a vehicle equipped with a DLP, Texas Administrative Code requires that the registration sticker be retained in the vehicle if it is not displayed.  This is also advisable in case the DLP is damaged or becomes inoperable, allowing the customer to continue to operate the vehicle by attaching the rear metal plate and affixing the windshield sticker until the DLP is operable.

DLPs will be available through Reviver, the department’s DLP vendor, for eligible vehicles with current Texas registration.  In addition to the cost of the DLP and of related services provided by Reviver, a $95.00 administrative fee will be due annually.  The cost of the DLP and customer services, e.g., wireless connectivity, installation, etc., are set by Reviver as a private vendor.

Vehicle eligibility may be checked by contacting Reviver (www.reviver.com).  Similar to specialty license plates, DLPs are an optional purchase for eligible vehicles; however, under Transportation Code, Section 504.154, non-commercial passenger cars may not display a DLP.

If you need more information on digital license plates, Reviver may be found online at:  www.reviver.com.  

Thank you,

 

Roland D. Luna, Sr., Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Motorist Services
Digital License Plate Program

Posted in Motorist Services | Comments Off on Digital License Plate Program

Completed: Scheduled RTS System Maintenance (5/19/2022 @ 11:30 PM) 

Posted on May 20, 2022 by TxDMV

Source: Tax Assessor-Collectors
Completed: Scheduled RTS System Maintenance (5/19/2022 @ 11:30 PM) 

Posted in Tax Assessor-Collectors | Comments Off on Completed: Scheduled RTS System Maintenance (5/19/2022 @ 11:30 PM) 

County RTS Release Notes 12.0 – E (05/19/2022 10:30 PM)

Posted on May 20, 2022 by TxDMV

Good evening,

On May 19, 2022, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Titling System (RTS) with Release 12.0 – E which contains the content summarized below. 

Enhancements: 

RTS:

  • Enabled Processing of Non-Dealer Transactions Regardless of a County’s Willing Status.
  • Enabled Processing of Correct Title Rejections Regardless of a County’s Willing Status.
  • Enabled processing of a Correct Title Rejection regardless if a Dealer’s license status has since expired.
  • Enabled processing of Correct Title Rejection regardless if Dealer’s license expired or the P# removed by clerk.

Please note: For your convenience RTS Release Notes 12.0 – E are attached. For detailed information about the items listed above, additional enhancements and issue resolutions after the release has been deployed, please refer to the TAC Hub (www.txdmv.gov/tax-assessor-collectors ).

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

 

 

 

 

 

 

 

Source: Tax Assessor-Collectors
County RTS Release Notes 12.0 – E (05/19/2022 10:30 PM)

Posted in Tax Assessor-Collectors | Comments Off on County RTS Release Notes 12.0 – E (05/19/2022 10:30 PM)

Executive Director Announcement News Release

Posted on May 19, 2022 by TxDMV

Texas DMV

NEWS RELEASE

TxDMV Board Appoints Daniel Avitia Executive Director

(AUSTIN, Texas – May 19, 2022) The Texas Department of Motor Vehicles (TxDMV) Board voted to appoint Daniel Avitia as executive director during yesterday’s board meeting. Avitia joined TxDMV in 2014, as director of the Motor Vehicle Division, was named deputy executive director in 2020, and interim executive director in February 2022. A lifelong Texan, Avitia has served in state government for more than 25 years, holding positions with multiple state agencies and institutions of higher education.

“It is an honor to be selected and trusted for this position,” said Avitia. “I am humbled to continue the leadership and development of this amazing agency. With the help of dedicated staff, leadership of the board, and widespread support from our stakeholders and constituents, I am excited to accept this position with deep humility and great eagerness to keep the department moving forward in the right direction.”

—

Media Contact:
Media@TxDMV.gov
(512) 465-1484
 Customer Contact:
AskDMV@TxDMV.gov
1-888-368-4689

—

The Texas Department of Motor Vehicles registers and titles motor vehicles, licenses motor vehicle dealers, credentials motor carriers, issues oversize/overweight permits, investigates complaints against dealers and motor carriers, and awards grants to law enforcement agencies to reduce vehicle burglaries and thefts. Learn more at www.TxDMV.gov. Subscribe to receive TxDMV news releases via email or text message.

Source: News and Information
Executive Director Announcement News Release

Posted in News and Information | Comments Off on Executive Director Announcement News Release

Planned Maintenance: RTS (05/19/2022 @ 10:30 PM)

Posted on May 19, 2022 by TxDMV

Source: Tax Assessor-Collectors
Planned Maintenance: RTS (05/19/2022 @ 10:30 PM)

Posted in Tax Assessor-Collectors | Comments Off on Planned Maintenance: RTS (05/19/2022 @ 10:30 PM)

Electronic Renewal Notice Opt-in

Posted on May 18, 2022 by TxDMV

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles (TxDMV), in partnership with Texas.gov, enhanced online renewal with an application called Texas by Texas (TxT). TxT is a “personalized digital assistant” allowing customers to conduct transactions easier, faster, and more securely. Customers may create a personal account, link their vehicle(s) for quick checkout, and establish a user profile that includes stored preferences. The TxT web-based and mobile applications are currently active, and customers may renew their vehicle registration through either application.

To save paper and postage costs for the State of Texas, we are implementing Electronic Renewal Notice Opt-in to provide customers with delivery options for their registration renewal notice. This functionality is scheduled to be available May 19, 2022, through both the TxT web-based application and mobile application.

Customers will see a message “Do you want to go paperless?” during the renewal process flow and be presented with the following options for how they would like to receive their registration renewal notice in 2023:

  • Paperless – email only
  • Email and mail
  • Mail only

After making a selection, customers will receive their registration renewal notice based on the delivery option selected. If paperless or email and mail option is selected, customers will receive their vehicle registration renewal notice via email, which can be printed if needed. All delivery method options will contain the same information.

Thank you,

 

Roland D. Luna, Sr., Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Motorist Services
Electronic Renewal Notice Opt-in

Posted in Motorist Services | Comments Off on Electronic Renewal Notice Opt-in

TxDMV Board Meeting – May 18

Posted on May 17, 2022 by TxDMV

Texas DMV

TxDMV Board Meeting
Wednesday, May 18, 2022 – 1:00 p.m.

William B. Travis Building
1701 N. Congress Avenue, Room 1.111
Austin, Texas 78701

Link to Meeting Agenda

TxDMV Board, committee, and advisory committee meetings are open to the public. Visit the TxDMV Board page for meeting agendas, material, public comment registration form, and transcripts here: https://www.txdmv.gov/about-us/txdmv-board-meetings.

If you would like to comment on any agenda item, you must complete a speaker’s form at the registration table prior to the agenda item being taken up by the Board or send an email to GCO_General@txdmv.gov to register by providing the required information prior to the agenda item being taken up by the Board:

  1. a completed Public Comment Registration Form; or
  2. the following information:
    • the agenda item you wish to comment on;
    • your name;
    • your address (optional), including your city, state, and zip code; and
    • who you are representing.

Public comment will only be accepted in person. Each speaker will be limited to three minutes, and time allotted to one speaker may not be reassigned to another speaker.

Source: Insurance Industry
TxDMV Board Meeting – May 18

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TxDMV published rule proposals in the April 29, 2022, issue of the Texas Register

Posted on May 4, 2022 by TxDMV

Texas DMV

The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the April 29, 2022, issue of the Texas Register. The proposed language is available on the TxDMV website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules.

The proposals were published in the April 29, 2022, issue of the Texas Register and are posted for public comment until 5:00 p.m. on May 29, 2022.

The proposals include:

  • amendments to §215.207 concerning final orders for contested cases
  • amendments to §215.505 clarifying rule text for denial of access to the temporary tag system.

Source: Insurance Industry
TxDMV published rule proposals in the April 29, 2022, issue of the Texas Register

Posted in Insurance Industry | Comments Off on TxDMV published rule proposals in the April 29, 2022, issue of the Texas Register