Initial Notification: Scheduled TxPROS Maintenance, Sunday July 5, 8 a.m. – 4 p.m.

The Texas Permitting and Routing Optimization System (TxPROS) will undergo scheduled maintenance Sunday, July 5.

The system is scheduled to be unavailable starting at 8 a.m. CST until 4 p.m. We apologize for any inconvenience.

You will be notified when the system is back online. For questions, please contact the Oversize/Overweight Permits Office at 1-800-299-1700, option 2. Office hours are 7 a.m. to 5 p.m., Monday – Friday.

Source: Motor Carriers
Initial Notification: Scheduled TxPROS Maintenance, Sunday July 5, 8 a.m. – 4 p.m.

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RTB 011-20 Revised Title Revocation Rule for a First Sale

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
RTB 011-20 Revised Title Revocation Rule for a First Sale

Posted in Dealers and Manufacturers | Comments Off on RTB 011-20 Revised Title Revocation Rule for a First Sale

Selecting Invalid Reason in RTS for Late Renewals due to the Temporary Waiver of Registration Requirements

Please review and distribute as appropriate.

On March 16, 2020, Governor Greg Abbott granted a waiver to renew registration due to the state of disaster caused by COVID-19.  The waiver to renew registration without penalty is still in effect.  However, some counties are now open and accepting in-person transactions, and the department is providing guidance for processing expired registration renewals in the Registration and Title System (RTS).

On April 14, 2020, TxDMV provided guidance to select “Valid Reason” when renewing an expired registration while the temporary waiver is in effect.  Upon further review, we need to provide updated guidance on the selection of a valid or invalid reason for late renewal due to the state of disaster caused by COVID-19.  If the vehicle has been operated and the customer did not renew the registration due to the temporary waiver or county closure, “Invalid Reason” should be selected on the Registration Additional Info REG039 screen in RTS. If the vehicle has not been operated, then “Valid Reason” should be selected on the Registration Additional Info REG039 screen in RTS.  Also, do not select “Citation/Charge Penalty” on the REG039 screen if the vehicle owner received a citation dated March 16, 2020, or later for expired registration.

The waiver remains in effect until 60 days after notice is provided that normal registration services have resumed.  The department will provide updated guidance for the processing of expired registration when normal operations resume.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
Selecting Invalid Reason in RTS for Late Renewals due to the Temporary Waiver of Registration Requirements

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Titling Requirements for Assembled Vehicles

Please review and distribute as appropriate.

House Bill 1755, enacted by the 86th Legislature, requires an owner of an assembled vehicle to title and register the vehicle in accordance with Transportation Code, Chapter 731, and Administrative Code.  The Texas Department of Motor Vehicles (TxDMV) adopted 43 Texas Administrative Code, Chapter 217, Subchapter L, which outlines the titling process and requirements for an assembled vehicle that has not been titled in Texas or another state. 

Effective June 22, 2020, the owner of an assembled vehicle must obtain an approval letter on department letterhead from a TxDMV Regional Service Center (RSC) prior to applying for title at a county tax assessor-collector office.  The RSC will determine if the vehicle is eligible for title and registration and verify all required documents have been provided. 

The TxDMV website has been updated with assembled vehicle information to ensure owners are prepared to obtain title and registration for their assembled vehicle.  This information can be found at https://www.txdmv.gov/motorists/assembled-vehicles.  The Assembled and Rebuilt Vehicle Manual has been removed from the TxDMV website and is in the process of being revised with these new requirements.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Motorist Services
Titling Requirements for Assembled Vehicles

Posted in Motorist Services | Comments Off on Titling Requirements for Assembled Vehicles

Complete: RTS Release 9.7.0 (6/21/2020 @ 5:06 AM)

Good morning,

The deployment of the RTS System updates were completed as of 5:06 AM this morning, 6/21/2020.

Thank you,

TxDMV IT

Department of Motor Vehicles

 

 

 

 

Source: Tax Assessor-Collectors
Complete: RTS Release 9.7.0 (6/21/2020 @ 5:06 AM)

Posted in Tax Assessor-Collectors | Comments Off on Complete: RTS Release 9.7.0 (6/21/2020 @ 5:06 AM)

Complete: eLicensing Release 9.7.0 (6/21/2020 @ 12:58 AM)

Good morning,

The deployment of the eLicensing System updates were completed as of 12:58 AM this morning, June 21. 2020. 

Thank you,

Department of Motor Vehicles

TxDMV IT

 

 

 

Source: Dealers and Manufacturers
Complete: eLicensing Release 9.7.0 (6/21/2020 @ 12:58 AM)

Posted in Dealers and Manufacturers | Comments Off on Complete: eLicensing Release 9.7.0 (6/21/2020 @ 12:58 AM)

Update on Issues Identified with County Closure Transactions

Please review and distribute as appropriate.

This is a follow-up to the communication sent on May 28, 2020, regarding issues identified with county closure transactions.

The department has completed the review of all county closure transactions processed prior to the resolution of the batch processing issue on May 12.  All impacted transactions and counties have been identified.  A list of counties with affected transactions is attached.  Updated reports reflecting the correct summary remittance amounts will be available by June 30.  In addition, the department will have transaction level reports by county that identify any over/under remittances to the department.  These reports will be distributed through the Regional Service Centers to work with the individual counties and will also be available by June 30.

Counties should continue to remit the total amount shown on page 2 of the COGNOS Funds Remittance Report.  Assistance will be provided when the reports are available to ensure counties are able to balance.

Work is ongoing to address the fee details not displaying correctly on the COGNOS Funds Remittance Report with an anticipated completion by the end of July.

We appreciate your patience as we continue to resolve these issues.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
Update on Issues Identified with County Closure Transactions

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RTS Release Notes 9.7.0

Good afternoon,

Over the weekend of June 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) with Release 9.7.0 that contains the content summarized below: 

Legislative Change

  • Original Titles
  • Corrected – Original title
  • Corrected Title Rejection
  • Stolen Transaction
  • Non-Titled Transaction

Enhancements

  • Permit Error Message in RTS
  • Permit Error Message in webPERMITS
  • Cash Register Receipt for Multiple Transactions
  • The Form VTR-331-INS Available on the Ownership Evidence List

Please note: For your convenience RTS Release Notes 9.7.0 are attached. For detailed information about the items listed above after the release has been deployed, please refer to the TAC Hub (www.txdmv.gov/tax-assessor-collectors).

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
RTS Release Notes 9.7.0

Posted in Tax Assessor-Collectors | Comments Off on RTS Release Notes 9.7.0

Use of Insurance Company Statement of Fact (Form VTR-331-INS)

Please review and distribute as appropriate.

Effective June 22, 2020, the Insurance Company Statement of Fact (Form VTR-331-INS) may be submitted as ownership evidence by an insurance company through webSALVAGE.  Programming changes have been made to webSALVAGE to enable selection of Form VTR-331-INS as an ownership evidence type. 

Existing requirements for permissible use of Form VTR-331-INS remain unchanged.  Any unassigned or improperly assigned title in the insurance company’s possession must be surrendered when applying for title.  In webSALVAGE, this would be done by stamping SURRENDERED on the front and back of the title and uploading a copy of the front and back of the title along with the Form VTR-331-INS.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

Source: Insurance Industry
Use of Insurance Company Statement of Fact (Form VTR-331-INS)

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Updated Specialty Plate Guide

Please review and distribute as appropriate.

The 86th Legislative Session implemented several new specialty license plates.  One of the new specialty license plates, Register to Vote, will be implemented with the Registration and Title System (RTS) Release 9.7 scheduled to be available for use on June 22, 2020.  The following documents have been updated to include the new Register to Vote specialty license plates:

• Specialty Plate Guide
• Application for Specialty License Plates (Form VTR-999)
• Souvenir License Plate Order Form (Form VTR-998)

The updated Specialty Plate Guide (guide) is available on the Texas Department of Motor Vehicles (TxDMV) Tax Assessor-Collectors Hub webpage at https://www.txdmv.gov/tax-assessor-collectors.  The guide can be accessed in the drop-down menu under “Manuals & Guides” on the right side of the page.  Below is a screenshot showing the location of the guide.

60901

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

Source: Tax Assessor-Collectors
Updated Specialty Plate Guide

Posted in Tax Assessor-Collectors | Comments Off on Updated Specialty Plate Guide

New Licensing Education Requirement for Independent Motor Vehicle Dealers

Senate Bill 604, which was passed by the 86th Texas Legislature, requires Independent Motor Vehicle Dealers who have been licensed less than 10 years, and new applicants for those licenses, to complete a web-based education training course prior to submitting a new or renewal GDN application. The dealers required to take this course are licensed to buy, sell, or exchange:

  •  used cars, trucks, motor homes, neighborhood vehicles, recreational off-road vehicles (ROV), all-terrain vehicles (ATV), or utility vehicles (UTV).

 Beginning June 20, 2020, the education training course must be completed by at least one owner or operating manager, and a copy of the Certificate of Completion will need to be uploaded as part of all new and renewal GDN Motor Vehicle license applications.

The Texas Independent Automobile Dealers Association (TIADA) is currently offering two (2) approved courses:

  • Renewal License Education Course (3 hours) for current license holders
  • Pre-Licensing Education Course (6 hours) for new applicants

Dealers licensed for more than 10 years as of September 1, 2019, are excluded from this requirement. All license holders who have not held their current Independent Motor Vehicle GDN for the required 10 year period will be asked to provide proof of course completion as part of their renewal

application. License holders with more than 10 years of licensing history may upload a statement in lieu of completing the renewal course.

Both licensing courses can be found on TexasDealerEducation.com. More information about the courses, including answers to frequently asked questions, can be found on the TxDMV website here. Please continue monitoring your email for further updates.

Thank you!

 

Source: Salvage Dealers
New Licensing Education Requirement for Independent Motor Vehicle Dealers

Posted in Salvage Dealers | Comments Off on New Licensing Education Requirement for Independent Motor Vehicle Dealers

Reminder: eLicensing Release 9.7.0 (6/20/2020 @ 10:00 PM)

Good evening,

 

Over the weekend of June 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing system. During the deployment of the new release you may experience intermittent connectivity issues to the following applications:

 

Starting at 10:00 PM Saturday (6/20/2020) through 2:00 AM Sunday (6/21/2020):

 

  • eLicensing

 

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

 

Thank you,

 

Texas Department of Motor Vehicles

IT Services Division

 

 

 

Source: Dealers and Manufacturers
Reminder: eLicensing Release 9.7.0 (6/20/2020 @ 10:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Reminder: eLicensing Release 9.7.0 (6/20/2020 @ 10:00 PM)

Reminder: RTS Release 9.7.0 (6/20/2020 @ 6:00 PM)

Good afternoon,

 

Over the weekend of June 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues to the following applications:

 

Starting at 6:00 PM Saturday (6/20/2020) through 8:00 AM Sunday (6/21/2020):

 

  • RTS POS 
  • IVTRS
  • Temp Permits
  • MVINet

 

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

 

Thank you,

 

Texas Department of Motor Vehicles

IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Reminder: RTS Release 9.7.0 (6/20/2020 @ 6:00 PM)

Posted in Tax Assessor-Collectors | Comments Off on Reminder: RTS Release 9.7.0 (6/20/2020 @ 6:00 PM)

TxDMV San Antonio Regional Service Center Closed Today (June 19, 2020)

The Texas Department of Motor Vehicles (TxDMV) San Antonio Regional Service Center is closed today, Friday, June 19. The department will send a notification when the San Antonio Regional Service Center reopens.

We apologize for any inconvenience this may cause. Please visit www.TxDMV.gov for information on services provided by phone, email, or online, or visit www.TxDMV.gov/appointment to schedule a future appointment.

 

 

Source: Dealers and Manufacturers
TxDMV San Antonio Regional Service Center Closed Today (June 19, 2020)

Posted in Dealers and Manufacturers | Comments Off on TxDMV San Antonio Regional Service Center Closed Today (June 19, 2020)

TxDMV publishes a rule adoption in the June 12, 2020, issue of the Texas Register

The Texas Department of Motor Vehicles (TxDMV) has adopted rules in the June 12, 2020, issue of the Texas Register. The adoption addresses inspection, titling, and registration, of assembled vehicles. The adopted language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules-2019.

 

 

Source: Dealers and Manufacturers
TxDMV publishes a rule adoption in the June 12, 2020, issue of the Texas Register

Posted in Dealers and Manufacturers | Comments Off on TxDMV publishes a rule adoption in the June 12, 2020, issue of the Texas Register

County Support for Special Plates

Texas DMV


Please review and distribute as appropriate.

As you are aware, the Texas Department of Motor Vehicles’ Special Plates Unit can be reached by phone at (512) 374-5010. This line supports county tax assessor-collector’s offices and the general public. In an effort to improve upon service delivery to both of these callers, we are making changes in how calls are handled.

Effective immediately, county support for special plates related matters will be handled by TxDMV Regional Services Centers. In order to receive special plates support from your TxDMV Regional Service Center the following options are available:

  • Contact your local TxDMV Regional Service Center through their dedicated county support phone number.
  • Contact any TxDMV Regional Service Center by utilizing the existing phone number of (512) 374-5010 and selecting option 1. Please be aware that utilizing this option may result in reaching a non-local TxDMV Regional Service Center.

In the event the special plates inquiry requires more expertise, existing Special Plates Unit staff will serve as Tier 2 support. The TxDMV Regional Service Center will forward your call to the Special Plates Unit staff when necessary.

We appreciate your understanding as we continue to make improvements in how the department supports your needs as well as those of general public.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division

JK:TT:TH

Source: Tax Assessor-Collectors
County Support for Special Plates

Posted in Tax Assessor-Collectors | Comments Off on County Support for Special Plates

Initial Notification: eLicensing Release 9.7.0 (6/20/2020 @ 10:00 PM)

Good evening,

 

Over the weekend of June 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing system. During the deployment of the new release you may experience intermittent connectivity issues to the following applications:

 

Starting at 10:00 PM Saturday (6/20/2020) through 2:00 AM Sunday (6/21/2020):

 

  • eLicensing

 

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

 

Thank you,

 

Texas Department of Motor Vehicles

IT Services Division

 

 

 

Source: Dealers and Manufacturers
Initial Notification: eLicensing Release 9.7.0 (6/20/2020 @ 10:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: eLicensing Release 9.7.0 (6/20/2020 @ 10:00 PM)

Revisions to Law Enforcement Identification Number Inspection (Form VTR-68-A)

Please review and distribute as appropriate.

As a result of House Bill 1755, enacted by the 86th Legislature related to the titling and registering of assembled vehicles, the department revised the Law Enforcement Identification Number Inspection (Form VTR-68-A).  Revisions were made to capture the identifying number for any component parts not original to the vehicle and the year and make of the vehicle for which those parts were originally manufactured.  This is to ensure proper identification of the vehicle and use of the identifying number at the time of application for title. 

Effective June 22, 2020, the revised Form VTR-68-A should be used when completing inspections.  The prior September 2019 revision remains valid for use; however, we encourage utilizing the latest version.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

Source: Tax Assessor-Collectors
Revisions to Law Enforcement Identification Number Inspection (Form VTR-68-A)

Posted in Tax Assessor-Collectors | Comments Off on Revisions to Law Enforcement Identification Number Inspection (Form VTR-68-A)

Initial Notification: RTS Release 9.7.0 (6/20/2020 @ 6:00 PM)

Good afternoon,

 

Over the weekend of June 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues to the following applications:

 

Starting at 6:00 PM Saturday (6/20/2020) through 8:00 AM Sunday (6/21/2020):

 

  • RTS POS 
  • IVTRS
  • Temp Permits
  • MVINet

 

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

 

Thank you,

 

Texas Department of Motor Vehicles

IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Release 9.7.0 (6/20/2020 @ 6:00 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Release 9.7.0 (6/20/2020 @ 6:00 PM)

Webinars for RTB #010-20

Please review and distribute as appropriate.

Webinars will be held for county tax assessor-collectors and licensed dealers to discuss RTB #010-20, “Titling Procedures for Assembled Vehicles.”

The webinar schedule is listed below, and space is limited. Please reserve your virtual “seat” as soon as possible by registering through one of the links.

Webinars

Tuesday, June 16, 2020, at 10:00 AM – 11:00 AM CST
https://attendee.gotowebinar.com/register/2510142572743044622

Tuesday, June 16, 2020, at 2:00 PM – 3:00 PM CST
https://attendee.gotowebinar.com/register/3142434326481697294

Tax assessor-collectors and deputies, continuing education credit may be considered for your participation in certain Texas Department of Motor Vehicles (TxDMV) hosted webinars. To log your participation, please use the Continuing Education Credit Hours tracking tool on the Tax Assessor-Collectors hub by clicking the Continuing Education Credit icon.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
Webinars for RTB #010-20

Posted in Dealers and Manufacturers | Comments Off on Webinars for RTB #010-20

RTB 010-20 Titling Procedures for Assembled Vehicles

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachments

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
RTB 010-20 Titling Procedures for Assembled Vehicles

Posted in Dealers and Manufacturers | Comments Off on RTB 010-20 Titling Procedures for Assembled Vehicles

TxDMV Board Meeting – June 11, 2020

The Texas Department of Motor Vehicles (TxDMV) Board has scheduled an Open Meeting via telephone conference call.

Board Meeting 

Thursday, June 11, 2020 – 8 a.m. via Webex or the toll free number below. If you have any technical questions about accessing the meeting, please send an email to Board.Tech.Help@txdmv.gov.

 

Instructions for accessing the meeting via Webex:

https://txdmv.webex.com/txdmv/onstage/g.php?MTID=ecb00ca73010db5f0baf895ea9b4244ab

Phone number for accessing the meeting via phone:

United States Toll Free: 1-844-740-1264

Event number/Access code: 287 800 416

Event Password: Board061120 (26273061 from phones)

 

Link to June 11, 2020, TxDMV Board Meeting Documents: https://www.txdmv.gov/about-us/txdmv-board-meetings

TxDMV board and committee meetings are open to the public. However, all public participation on June 11 will be online or through phone due to the COVID-19 situation. Anyone not participating in the meeting is encouraged to livestream it instead of entering the WebEx meeting.  Visit the TxDMV board page for agendas and transcripts.

Commenters must send an email to GCO_General@txdmv.gov or call (512) 465-5665 with one of the following prior to the agenda item being taken up by the Board:

  1. a completed registration form available on the TxDMV webpage for the Board and other public meetings: https://www.txdmv.gov/about-us/txdmv-board-meetings; or
  2. the following information:
    1. the agenda item you wish to comment on;
    2. your name and address, including your city, state, and zip code; and
    3. who you are representing.

 

 

 

 

Source: News and Information
TxDMV Board Meeting – June 11, 2020

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TxDMV Finance and Audit Committee Meeting – June 10, 2020

The Finance and Audit Committee of the Board of the Texas Department of Motor Vehicles (TxDMV) has scheduled an Open Meeting via telephone conference call.

Finance and Audit Committee Meeting 

Wednesday, June 10, 2020 – 2 p.m. via Webex or the toll free number below. If you have any technical questions about accessing the meeting, please send an email to Board.Tech.Help@txdmv.gov.

 

Instructions for accessing the meeting via Webex:

https://txdmv.webex.com/txdmv/onstage/g.php?MTID=eb8954293f586b4af656ec620b1a378a0

Phone number for accessing the meeting via phone:

United States Toll Free: 1-844-740-1264

Event number/Access code: 281 092 792

Event Password: FAS061020 (32706102 from phones)

 

Link to June 10, 2020, TxDMV Finance and Audit Committee Meeting Documents: https://www.txdmv.gov/about-us/txdmv-board-meetings

TxDMV board and committee meetings are open to the public. However, all public participation on June 10 will be online or through phone due to the COVID-19 situation. Anyone not participating in the meeting is encouraged to livestream it instead of entering the WebEx meeting.  Visit the TxDMV board page for agendas and transcripts.

Commenters must send an email to GCO_General@txdmv.gov or call (512) 465-5665 with one of the following prior to the agenda item being taken up by the Board:

  1. a completed registration form (available on the TxDMV webpage for the Board and other public meetings: https://www.txdmv.gov/about-us/txdmv-board-meetings); or
  2. the following information:
    1. the agenda item you wish to comment on;
    2. your name and address, including your city, state, and zip code; and
    3. who you are representing.

 

 

Source: News and Information
TxDMV Finance and Audit Committee Meeting – June 10, 2020

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webDEALER Statewide Adoption – Additional Information

Please review and distribute as appropriate.

As you are aware, Senate Bill 604, enacted by the 86th Legislature, amended Transportation Code, Section 520.005 by adding Subsection (e). This new subsection requires each county tax assessor-collector to make webDEALER available to any licensed motor vehicle dealers (“dealers”) requesting access effective September 1, 2020.

On April 20, 2020, the department announced that to assist county tax assessor-collectors and dealers with initial webDEALER setup, the department had posted “Getting Started with webDEALER” videos at www.TxDMV.gov and additional videos would be released in the near future.

We are now pleased to announce the “Using webDEALER” videos are available to county tax assessor-collector offices and dealers.  The “Getting Started with webDEALER” and “Using webDEALER” videos are available at www.TxDMV.gov:

  • The county tax assessor-collector version is available on the TAC Hub under the “Webinars &  Presentations” tab or https://www.txdmv.gov/tax-assessor-collectors?tab=webinarspresentations. 
  • The dealer version is available on the Dealers portal under the “webDEALER” tab or https://www.txdmv.gov/dealers?tab=webdealer.  

County tax assessor-collector’s offices receiving inquiries from dealers requesting webDEALER access may utilize the dealer versions of these videos as a resource.

The department’s 16 Regional Service Center Managers will reach out to each county tax assessor-collector’s office not currently utilizing webDEALER to schedule time to present “Getting Started with webDEALER” and “Using webDEALER” on a more personalized level and to facilitate questions and answers.

While the requirement to provide webDEALER access to dealers who make a request is not effective until September 1, 2020, there is no prohibition against granting authorization prior to this date. The department encourages you to begin utilizing webDEALER as soon as you are ready.

If you have any questions, please contact your local Texas Department of Motor Vehicles Regional Service Center.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

Source: Tax Assessor-Collectors
webDEALER Statewide Adoption – Additional Information

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Important Information Regarding Title Disputes

As we head into June, the Texas Department of Motor Vehicles (TxDMV) wants to remind you it is instituting changes to the handling of title disputes to better align with current statutory requirements and protect the rights of titleholders in Texas.  The department should not be named as a party to lawsuits to establish ownership between private parties because it is not a proper or necessary party to such a suit.

The Texas Legislature has established exclusive options for a party who disagrees with a department action or cannot obtain a title because of lack of evidence. A court order directing the department to issue a title or cancel a title is not within those options and cannot be used to circumvent statutory requirements or remedies.  The exclusive remedies provided by the legislature are described below:

TAC Hearing:

Texas Transportation Code §501.052 allows an interested person aggrieved by the department’s refusal, rescission, cancellation, suspension, or revocation of a title to request a hearing with the County Tax Assessor Collector in the county in which the person resides.   An applicant aggrieved by the Tax Assessor Collector (TAC) decision is authorized to appeal that decision in the county or district court. 

 

Bonded Title:

Texas Transportation Code §501.053 allows persons to obtain a title by filing a bond with the department if the vehicle is in the possession of the applicant and there is no security interest on the vehicle; any lien on the vehicle is at least 10 years old; or the person provides a release of all liens with a bond. Bonded titles provide applicants a means of obtaining a title when they are lacking documentation or evidence that is otherwise required by the Transportation Code and department rule, because the required bond provides a safety net for anyone damaged by the issuance of a title by allowing them to recover damages through an action against the bond.

 

The Motor Vehicle Title Manual and Salvage Nonrepairable Manual were updated and released on April 30, 2020. These manuals can be found on TxDMV’s website at https://www.txdmv.gov/publications-tac/doc_download/3080-motor-vehicle-title-manual and https://www.txdmv.gov/publications-tac/doc_download/3448-salvage-nonrepairable-manual.

As of June 1, 2020, the TxDMV will actively oppose any cases that attempt to direct state action or do not conform to the law.  Any lawsuit brought against the department, other than an appeal of a TAC hearing under Texas Transportation Code §501.052(e), may be subject to dismissal on grounds on sovereign immunity. TxDMV recognizes there will be times when a lawsuit between private parties and court order are needed to provide evidence of ownership when a title is missing.

TxDMV maintains a telephone information center to provide title and registration service support. The Call Center’s telephone number is (512) 465-3000 or toll-free 1-888-368-4689. Send written correspondence to TxDMV – VTR, 4000 Jackson Ave, Austin, Texas 78731 or by internet at www.txdmv.gov/. In addition, there are TxDMV Regional Service Centers located in various counties throughout the state to provide support and assistance

 

 

 

 

Source: Dealers and Manufacturers
Important Information Regarding Title Disputes

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