Follow-up Regarding Issues Identified with County Closure Transactions

Posted on May 28, 2020 by TxDMV

Please review and distribute as appropriate.

This is a follow-up to the communication sent on May 15, 2020, regarding issues identified with county closure transactions. 

On April 20, 2020, the Registration and Title System (RTS) Release 9.6.1 introduced the County Closure checkbox to allow a county tax office to process transactions on behalf of a closed county tax office.  Shortly after implementation, the department identified an issue with the batch process for certain transactions with the County Closure checkbox selected where RTS was not properly distributing fees to the processing and closed counties.  A fix was implemented the evening of May 12, 2020, to resolve distribution of fees.

The department is currently reviewing each transaction processed prior to May 12, 2020, to determine if it was impacted by the batch processing issue and will assist in reconciling reports to ensure the correct funds are attributed to the appropriate county.  The department will work with those counties once we know the overall impact.  In the meantime, counties should continue to remit the total amount shown on page 2 of the COGNOS Funds Remittance Report.  Information will continue to be provided as reconciliation efforts begin.

In addition, the department is aware of an issue with the COGNOS Funds Remittance Report where the fee details are not being reflected correctly.  While the fee details may not be correct, the total amounts reflected on page 2 of the COGNOS Funds Remittance Report are correct.  Programming to resolve the detail information on the report is underway and we will keep you updated on the resolution as the programming is completed.

We appreciate your patience as we continue to resolve these issues.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.
 

 

Source: Tax Assessor-Collectors
Follow-up Regarding Issues Identified with County Closure Transactions

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Two Revised eLearning Modules

Posted on May 28, 2020 by TxDMV

Please review and distribute as appropriate.

As you are aware, Senate Bill 604, enacted by the 86th Legislature, added Transportation Code, Section 520.023. The legislation requires the department to implement a training program on the department’s automated registration and titling system and identification of fraudulent activity related to vehicle registration and titling.

As previously communicated, if new modules are added or existing modules are substantively updated between December 16, 2019, and August 31, 2020, Registration and Title System (RTS) users with permissions requiring these modules will have until August 31, 2020, to complete the module and report completion to the department.  If the completion is reported to the department by August 31, 2020, the associated security permission(s) will not be disabled.  However, if the department is unable to verify completion after August 31, 2020, the permission will be disabled until the module is completed and verified.

Substantive revisions to the following modules will be available on June 1:

       • T-203 Off Road Type Vehicles
       • T-204 Bonded Titles

All RTS users with permissions requiring these modules will have until August 31, 2020, to take these revised modules.  For users who have already completed the modules, RTS will automatically reset their RTS record for these two modules to reflect they are expiring on September 1, 2020.  RTS users who have already taken these modules will need to retake the revised versions and report completion to the department through RTS. 

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
Two Revised eLearning Modules

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TxDMV Pharr Regional Office Reopening for In-Person Transactions

Posted on May 28, 2020 by TxDMV

Texas DMV

NEWS RELEASE

TxDMV Pharr Regional Service Center Reopening 

Temporary waiver of vehicle title and registration requirements remains in effect

(AUSTIN, Texas – May 28, 2020) The Texas Department of Motor Vehicles (TxDMV) will reopen its Pharr Regional Service Center on Friday, May 29, 2020, with new office health and safety procedures in place.

The temporary waiver of vehicle title and registration requirements remains in effect. TxDMV will provide a notification when normal services have resumed, allowing the public 60 days from then to conduct any overdue title and registration transactions.

“Texans deserve a safe and convenient option to get the services they need,” said TxDMV Executive Director Whitney Brewster. “The health and safety of our customers, employees and communities were the foundation of this plan to reopen.”

The Pharr Regional Service Center, located at 600 West Expressway 83, will provide the following in-person services by appointment only:

  • Replacement titles.
  • Bonded title notices of determination.
  • Title histories.
  • Temporary permits.
  • Assigned/reassigned numbers.
  • Registration refund authorizations.
  • Investigation and resolution of Texas title errors.

International Registration Plan (IRP) transactions, NAFTA permits, or transactions from motor vehicle dealers and title service companies/runners will only be accepted by drop-off, phone, mail, email, fax, and online.

New office health and safety procedures:

  • All in-person services are available by same-day or next-day appointment only.
  • Offices will be limited to 25% of total capacity.
  • Appointments are scheduled in 15-minute increments, with the first appointment at 8 a.m. and the last appointment at 4:30 p.m.
  • Customer seating will be limited. Customers are encouraged to wait outside or in their vehicle until their designated appointment time.
  • Only one person is allowed in the office per appointment unless a caregiver is needed.
  • Social distancing and hygiene practices will be observed.
  • Service counters will have Plexiglas safety barriers.
  • Daily cleaning and disinfecting will take place.
  • Water fountains will not be available.

To schedule a same-day or next-day appointment, visit www.TxDMV.gov/appointment. You can also visit www.Texas.gov to learn more about what services are offered online.

TxDMV reminds Texans that most in-person vehicle title and registration services are handled by your county tax office – not TxDMV regional service centers. And driver licenses and ID cards are issued by the Texas Department of Public Safety (DPS). Texans should contact their local tax office and DPS for information about their services.

—

Media Contact:            Customer Contact:                          
Media@TxDMV.gov     AskDMV@TxDMV.gov
(512) 465-1484              1-888-368-4689

—

The Texas Department of Motor Vehicles registers and titles motor vehicles, licenses motor vehicle dealers, credentials motor carriers, issues oversize/overweight permits, investigates complaints against dealers and motor carriers, and awards grants to law enforcement agencies to reduce vehicle burglaries and thefts. Learn more at www.TxDMV.gov.

Source: News and Information
TxDMV Pharr Regional Office Reopening for In-Person Transactions

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Motor Vehicle Dealer Training Webinar

Posted on May 26, 2020 by TxDMV

Motor Vehicle Dealers and Industry:

 

We are pleased to announce our first Motor Vehicle Dealer Training Webinar. This webinar will be split into two days (Part 1 & Part 2).

 

Date:      June 10, 2020 – Part 1      

       June 11, 2020 – Part 2

 

Time:      8:00 am – 12:00 pm (each day)

Webinar platform:  GoToWebinar

 

This presentation will be a broad overview of the rules and regulations surrounding the motor vehicle dealer industry. Representatives from our Enforcement and VTR divisions will provide valuable information on dealer operations and titling requirements.  We will also have a representative from the Texas Office of Consumer Credit Commissioner who will provide instruction on financing options for dealers.

 

This information is beneficial for any parties interested in becoming a dealer as well as the seasoned independent and franchise dealers seeking new information affecting the regulations associated with the motor vehicle dealer industry.  We are excited to have you join us to learn and discuss issues that concern you and your business.

 

Please register for Dealer Training Webinar Part 1 & Part 2 (must register separately for each) on June 10 & 11, 2020 8:00 am CDT at:

 

https://attendee.gotowebinar.com/register/3763824422028062991

 

https://attendee.gotowebinar.com/register/4951486096027432976

 

Thank you,

Stacey Cullen, Staff Services Officer

Enforcement Division

Texas Department of Motor Vehicles 

 

 

 

 

 

Source: Dealers and Manufacturers
Motor Vehicle Dealer Training Webinar

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TxDMV Regional Offices Reopening for In-Person Transactions

Posted on May 25, 2020 by TxDMV

The Texas Department of Motor Vehicles Regional Services Centers (RSCs) will begin reopening this week as detailed in the attached press release.

As noted in the release, in-person RSC services are available to the general public by appointment only.

International Registration Plan (IRP) transactions, NAFTA permits, or transactions from motor vehicle dealers and title service companies/runners will only be accepted by drop-off, phone, mail, email, fax, and online until further notice.

The operating waivers issued by Governor Abbott in March remain in effect.

 

 

Source: Motor Carriers
TxDMV Regional Offices Reopening for In-Person Transactions

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Regional Offices Reopening for In-Person Transactions

Posted on May 24, 2020 by TxDMV

Texas DMV

NEWS RELEASE

Regional Offices Reopening for In-Person Transactions 

Temporary waiver of vehicle title and registration requirements remains in effect

(AUSTIN, Texas – May 24, 2020) The Texas Department of Motor Vehicles (TxDMV) will reopen some of its regional service centers beginning Tuesday, May 26, 2020, with new office health and safety procedures in place.

The temporary waiver of vehicle title and registration requirements remains in effect. TxDMV will provide a notification when normal services have resumed, allowing the public 60 days from then to conduct any overdue title and registration transactions.

“Texans deserve a safe and convenient option to get the services they need,” said TxDMV Executive Director Whitney Brewster. “The health and safety of our customers, employees and communities were the foundation of this plan to reopen.”

Office locations and opening dates:

  • Abilene – May 26
  • Amarillo – May 26
  • Austin – Later this week (Check website for updates.)
  • Beaumont – May 26
  • Corpus Christi – May 26
  • Dallas – May 26
  • El Paso – May 26
  • Fort Worth – May 26
  • Houston – May 26
  • Longview – May 26
  • Lubbock – Later this week (Check website for updates.)
  • Midland-Odessa – May 26
  • Pharr – Later this week (Check website for updates.)
  • San Antonio – May 26
  • Waco – May 26
  • Wichita Falls – May 26

In-person services:

  • Replacement titles.
  • Bonded title notices of determination.
  • Title histories.
  • Temporary permits.
  • Assigned/reassigned numbers.
  • Registration refund authorizations.
  • Investigation and resolution of Texas title errors.

International Registration Plan (IRP) transactions, NAFTA permits, or transactions from motor vehicle dealers and title service companies/runners will only be accepted by drop-off, phone, mail, email, fax, and online.

New office health and safety procedures:

  • All in-person services are available by same-day or next-day appointment only.
  • Offices will be limited to 25% of total capacity.
  • Appointments are scheduled in 15-minute increments, with the first appointment at 8 a.m. and the last appointment at 4:30 p.m.
  • Customer seating will be limited. Customers are encouraged to wait outside or in their vehicle until their designated appointment time.
  • Only one person is allowed in the office per appointment unless a caregiver is needed.
  • Social distancing and hygiene practices will be observed.
  • Service counters will have Plexiglas safety barriers.
  • Daily cleaning and disinfecting will take place.
  • Water fountains will not be available.

To schedule a same-day or next-day appointment, visit www.TxDMV.gov/appointment. You can also visit www.Texas.gov to learn more about what services are offered online.

TxDMV reminds Texans that most in-person vehicle title and registration services are handled by your county tax office – not TxDMV regional service centers. And driver licenses and ID cards are issued by the Texas Department of Public Safety (DPS). Texans should contact their local tax office and DPS for information about their services.

—

Media Contact:            Customer Contact:                          
Media@TxDMV.gov     AskDMV@TxDMV.gov
(512) 465-1484              1-888-368-4689

—

The Texas Department of Motor Vehicles registers and titles motor vehicles, licenses motor vehicle dealers, credentials motor carriers, issues oversize/overweight permits, investigates complaints against dealers and motor carriers, and awards grants to law enforcement agencies to reduce vehicle burglaries and thefts. Learn more at www.TxDMV.gov.

Source: News and Information
Regional Offices Reopening for In-Person Transactions

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TxDMV Holiday Hours – Memorial Day 2020

Posted on May 22, 2020 by TxDMV

In observance of Memorial Day, all Texas Department of Motor Vehicles (TxDMV) services and support by mail, email and phone will be closed on Monday, May 25, 2020. 

COVID-19 Closures: As of Friday, May 22, 2020, TxDMV offices remain closed to the public for in-person transactions. For updates on office closures, please visit www.txdmv.gov/covid-19.

Vehicle title and registration services: Registration renewal is available online 24/7 at www.TxDMV.gov. Most vehicle title and registration services are provided by your county tax office. County tax office hours and services may vary. 

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

 

Source: Motor Carriers
TxDMV Holiday Hours – Memorial Day 2020

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Resolved: eLICENSING System Degradation – (5/21/2020 @ 4:27 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles, has resolved the eLicensing system degradation.

We apologize for any inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles IT Department

 

 

Source: Dealers and Manufacturers
Resolved: eLICENSING System Degradation – (5/21/2020 @ 4:27 PM)

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Resolved: RTS available (5/21/2020 @ 4:27 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon,

The RTS system was available as of 4:27 PM this afternoon, 5/21/2020.

We apologize for the inconvenience and any impact on you or your customers.

 

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

Source: Tax Assessor-Collectors
Resolved: RTS available (5/21/2020 @ 4:27 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS available (5/21/2020 @ 4:27 PM)

Initial Notification: eLICENSING System Degradation – (5/21/2020 @ 3:20 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon,

An issue has been identified with the eLICENSING system.  Support staff are working to identify and resolve the issue. An update will be sent by 4:20 PM this afternoon, 5/21/2020.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV Customer Service
Department of Motor Vehicles

 

 

Source: Dealers and Manufacturers
Initial Notification: eLICENSING System Degradation – (5/21/2020 @ 3:20 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: eLICENSING System Degradation – (5/21/2020 @ 3:20 PM)

Initial Notification: RTS unavailable (5/21/2020 @ 3:20 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon,

An issue has been identified with the RTS system.  Support staff are working to identify and resolve the issue. An update will be sent by 4:30 PM this afternoon, 5/21/2020.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV Customer Service
Department of Motor Vehicles

 

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS unavailable (5/21/2020 @ 3:20 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS unavailable (5/21/2020 @ 3:20 PM)

Initial Notification: eLICENSING System Degradation – (5/21/2020 @ 1:25 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon,

An issue has been identified with the eLICENSING system.  Support staff are working to identify and resolve the issue. An update will be sent by 3:25 PM this afternoon, 5/21/2020.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV Customer Service
Department of Motor Vehicles

 

 

Source: Dealers and Manufacturers
Initial Notification: eLICENSING System Degradation – (5/21/2020 @ 1:25 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: eLICENSING System Degradation – (5/21/2020 @ 1:25 PM)

Initial Notification: RTS unavailable (5/21/2020 @ 12:30 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon,

An issue has been identified with the RTS system.  Support staff are working to identify and resolve the issue. An update will be sent by 2:30 PM this afternoon, 5/21/2020.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV Customer Service
Department of Motor Vehicles

 

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS unavailable (5/21/2020 @ 12:30 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS unavailable (5/21/2020 @ 12:30 PM)

TxDMV Customer Satisfaction Survey

Posted on May 19, 2020 by TxDMV

Texas DMV

Dear TxDMV customers and stakeholders:

As a state agency focused on providing premier customer service, the Texas Department of Motor Vehicles is always seeking feedback on its performance. The department is launching a new customer satisfaction survey designed to capture information to improve our service delivery. The new survey is available on our website or by clicking here. Please take a moment to let us know how we are doing. Thank you very much!

 

Source: Contractors and Vendors
TxDMV Customer Satisfaction Survey

Posted in Contractors and Vendors | Comments Off on TxDMV Customer Satisfaction Survey

Resolved: eLICENSING System Degradation – (5/19/2020 @ 2:48 PM)

Posted on May 19, 2020 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles vendor Salesforce, has resolved the eLicensing system degradation.

We apologize for any inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles IT Department

 

 

Source: Dealers and Manufacturers
Resolved: eLICENSING System Degradation – (5/19/2020 @ 2:48 PM)

Posted in Dealers and Manufacturers | Comments Off on Resolved: eLICENSING System Degradation – (5/19/2020 @ 2:48 PM)

Initial Notification: eLICENSING System Degradation – (5/19/2020 @ 2:12 PM)

Posted on May 19, 2020 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles vendor Salesforce, has reported that the eLicensing system is experiencing system degradation. Due to this issue, users may be experiencing slowness when processing transactions.

Salesforce support staff are working to resolve the issue. 

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

Source: Dealers and Manufacturers
Initial Notification: eLICENSING System Degradation – (5/19/2020 @ 2:12 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: eLICENSING System Degradation – (5/19/2020 @ 2:12 PM)

Complete: MCCS Release 9.6.2 (5/17/2020 @ 12:02 AM)

Posted on May 17, 2020 by TxDMV

Good morning,

The deployment of the MCCS updates were completed as of 12:02 this morning, 5/17/2020.

Thank you,

TxDMV IT

Department of Motor Vehicles

 

 

 

 

Source: Motor Carriers
Complete: MCCS Release 9.6.2 (5/17/2020 @ 12:02 AM)

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Complete: eLicensing Release 9.6.2 (5/17/2020 @ 12:02 AM)

Posted on May 17, 2020 by TxDMV

Good morning,

The deployment of the eLicensing updates were completed as of 12:02 this morning, 5/17/2020.

Thank you,

TxDMV IT

Department of Motor Vehicles

 

 

 

 

Source: Dealers and Manufacturers
Complete: eLicensing Release 9.6.2 (5/17/2020 @ 12:02 AM)

Posted in Dealers and Manufacturers | Comments Off on Complete: eLicensing Release 9.6.2 (5/17/2020 @ 12:02 AM)

Complete: RTS/webDEALER Release 9.6.2 (5/17/2020 @ 12:02 AM)

Posted on May 17, 2020 by TxDMV

Good morning,

The deployment of the RTS/webDEALER updates were completed as of 12:02 this morning, 5/17/2020.

Thank you,

TxDMV IT

Department of Motor Vehicles

 

 

 

 

Source: Tax Assessor-Collectors
Complete: RTS/webDEALER Release 9.6.2 (5/17/2020 @ 12:02 AM)

Posted in Tax Assessor-Collectors | Comments Off on Complete: RTS/webDEALER Release 9.6.2 (5/17/2020 @ 12:02 AM)

Identified Issues Related to County Closure Transactions

Posted on May 15, 2020 by TxDMV

Please review and distribute as appropriate.

Programming changes with the Registration and Title System Release 9.6.1 introduced functionality to allow a county tax office to process transactions on behalf of a closed county tax office by selection of the County Closure checkbox.  The department identified an issue with the batch process for certain transactions with the County Closure checkbox selected.  Additionally, the department is aware of an issue with the “OutofCounty Amounts” section of the COGNOS Funds Remittance Report.

A fix was deployed the evening of May 12, 2020, to correct the batch process issue affecting certain transactions.  The department is in the process of reviewing impacted transactions to determine any necessary resolution.  In addition, the department is actively working to identify the issue with the COGNOS Funds Remittance Report and implement a solution.

Additional communications will be sent as information becomes available.  We apologize for any inconvenience and appreciate your patience as we work through these issues.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
Identified Issues Related to County Closure Transactions

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webDEALER Programming Changes for Delinquent Sales Tax Penalty

Posted on May 15, 2020 by TxDMV

Please review and distribute as appropriate.

In support of Governor Greg Abbott’s waiver on the time in which to apply for title and delinquent transfer penalty, the Comptroller of Public Accounts (CPA) provided an extension for when motor vehicle sales tax is due and subsequently when the delinquent sales tax penalty may be assessed for a title transaction.  For additional information on the extension for motor vehicle sales tax, please visit the CPA website at https://comptroller.texas.gov/taxes/motor-vehicle/sales-use.php.  

To accommodate the extension, programming changes to webDEALER are scheduled for deployment over the weekend of May 16, 2020.  County webDEALER users will be able to modify the delinquent sales tax penalty prior to approval on any transaction subject to the extension and assessed the delinquent sales tax penalty.  The Computed Fees section on the Title Preview page will display an edit icon and include the message “Sales Tax Penalty Percentage can be modified,” as shown below.

one picture

webDEALER will continue to calculate the delinquent sales tax penalty based on the date of sale.  County tax offices should use the date of sale and guidance from the CPA to determine whether the penalty should be modified.  The Fee page, as shown below, will provide a new Sales Tax Penalty Information section with a dropdown to allow a county user to modify the penalty percentage to 10, 5, or 0 percent, as appropriate.  Once the percentage is selected from the dropdown, the Calculate Sales Tax Penalty Fee button must be selected in order for the penalty fee to update, and the Save button must be selected to retain the changes.

picture two

County tax offices should inform the entity that submitted the title transaction if the penalty was modified to ensure the proper amount is remitted.  Additionally, once the transaction has been approved in webDEALER, print the final receipt as it will reflect the latest fee amounts.  The CPA should be consulted regarding any refunds for the delinquent sales tax penalty for title applications that have already been approved in webDEALER.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Contractors and Vendors
webDEALER Programming Changes for Delinquent Sales Tax Penalty

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Motor Carrier Mover Training – Webinar

Posted on May 15, 2020 by TxDMV

Attention Household Goods Motor Carriers:

Please join us online Thursday, May 28, 2020 from 8:30 a.m. to 12:30 p.m. for our Mover Training Seminar.  We will be using the GoToWebinar platform to provide information on issues that concern you and your moving business.

The presentation will provide an overview of the rules and regulations that pertain to the household good motor carrier industry. Representatives from our Enforcement and Motor Carrier Divisions will provide valuable information on mover operations. 

Subjects covered include:

  • Receiving and maintaining an active TxDMV Certificate number
  • HHG carrier advertising rules
  • Proper HHG move documentation
  • Claims Procedures
  • Enforcement Processes

This training is beneficial for all new HHG motor carriers and it serves as a refresher for all actively licensed movers to keep you up to date on regulatory requirements applicable to the industry. Registration is limited.  

Please register for Motor Carrier Mover Training – Webinar on May 28, 2020 8:30 AM CDT at:

https://attendee.gotowebinar.com/register/2307152934470882573

After registering, you will receive a confirmation email containing information about joining the webinar. Please check your “junk/spam” email if you don’t receive the confirmation email, sometimes the email does get filtered into a “junk/spam” email box.

Brought to you by GoToWebinar®

Webinars Made Easy®

Thank you,

 

Luis Perez, Assistant Chief Investigator

Enforcement Division

Texas Department of Motor Vehicles

 

Source: Motor Carriers
Motor Carrier Mover Training – Webinar

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Resolved: TxIRP Processing Transaction Issues

Posted on May 14, 2020 by TxDMV

Good afternoon,

The Texas International Registration Plan (TxIRP) System is now available.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV IT
Department of Motor Vehicles 

 

Source: Motor Carriers
Resolved: TxIRP Processing Transaction Issues

Posted in Motor Carriers | Comments Off on Resolved: TxIRP Processing Transaction Issues

TxIRP Processing Transaction Issues

Posted on May 14, 2020 by TxDMV

Good morning,

The Texas Department of Motor Vehicles has received reports that some users are experiencing issues when processing transactions in the Texas International Registration Plan (TxIRP) System. Support staff are working to resolve the issue. 

Thank you,

Texas Department of Motor Vehicles IT Department

 

 

Source: Motor Carriers
TxIRP Processing Transaction Issues

Posted in Motor Carriers | Comments Off on TxIRP Processing Transaction Issues

Salvage Motor Vehicle Dealer Training Webinar

Posted on May 14, 2020 by TxDMV

Salvage Motor Vehicle Dealers and Industry:

We are pleased to announce our first Salvage Motor Vehicle Dealer Training Webinar. 

  • Date: May 27, 2020
  • Time: 9:00 am – 12:00 pm
  • Webinar platform – GoToWebinar

This presentation will be a specific overview of the rules and regulations surrounding the salvage motor vehicle dealer industry. The information provided will be specific to the individual operating as a salvage dealer and the related policies and procedures used by our department.

David George, Chief Investigator for the Enforcement Division, will provide valuable information on salvage dealer operations and requirements. We are excited to have you join us to learn and discuss issues that concern you and your business. Below is the link to register for the Salvage Motor Vehicle Dealer Training Webinar:

Please register for Salvage Motor Vehicle Dealer Training Webinar on May 27, 2020 9:00 AM CDT at:

https://attendee.gotowebinar.com/register/4822783861752484363

After registering, you will receive a confirmation email containing information about joining the webinar. Please check your “junk/spam” email if you don’t receive the confirmation email, sometimes the email does get filtered into a “junk/spam” email box.

Brought to you by GoToWebinar®

Webinars Made Easy®

Thank you,

Stacey Cullen, Staff Services Officer

Enforcement Division

Texas Department of Motor Vehicles 

 

Source: Dealers and Manufacturers
Salvage Motor Vehicle Dealer Training Webinar

Posted in Dealers and Manufacturers | Comments Off on Salvage Motor Vehicle Dealer Training Webinar