Statewide webDEALER Adoption Release

Posted on October 1, 2020 by TxDMV

Please review and distribute as appropriate.

The department’s webDEALER project team, charged with making programming enhancements to webDEALER, has addressed existing defects and previous enhancement requests made by county tax assessor-collectors and dealers currently utilizing webDEALER. The first release will be implemented this weekend in conjunction with the Registration and Title System (RTS) Release 9.8.

 

All programming changes are covered in detail in the attached webDEALER County User Guide Addendum and webDEALER Dealer User Guide Addendum. RTS related changes impacting webDEALER have been covered in the RTS 9.8 Release Notes. All addendums and release notes will be available on the TxDMV website.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachments

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Contractors and Vendors
Statewide webDEALER Adoption Release

Posted in Contractors and Vendors | Comments Off on Statewide webDEALER Adoption Release

Collection of the Late Registration Penalty

Posted on October 1, 2020 by TxDMV

Please review and distribute as appropriate.

When renewing late registration in accordance with Transportation Code, §502.045, a person who has received a citation for late registration must pay an additional charge equal to 20% of the registration fee at the time of renewal.

RTS does not currently accommodate for the collection of the 20% late registration penalty when customers return to pay the penalty ordered by the court, after renewing.   This has required counties to use a workaround.

With the implementation of RTS Release 9.8.0, a new event, “Registration Penalty” has been created in RTS to process the collection of the late registration penalty.  This new functionality will also include resetting the expiration month and year, as applicable, back to the original expiration in instances where the customer’s registration expiration month started over. 

RTS will generate a new sticker that will be printed with the Late Registration Penalty Receipt.  The county must require the customer to return the previously issued sticker.  RTS Release 9.8.0 will also include the elimination of the Late Registration Penalty from the RTS Additional Collections event.   More information will be provided in the RTS 9.8.0 Release Notes.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
Collection of the Late Registration Penalty

Posted in Tax Assessor-Collectors | Comments Off on Collection of the Late Registration Penalty

TxDMV Board Meeting – October 1, 2020

Posted on September 29, 2020 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) Board has scheduled an Open Meeting via telephone conference call. 

 

Board Meeting  Thursday, October 1, 2020 – 8 a.m. via telephone conference call using Webex or the toll free number below. If you have any technical questions about accessing the meeting, please send an email to Board.Tech.Help@txdmv.gov or call (512) 465-5665. 

 

Instructions for accessing the meeting via Webex: 

https://txdmv.webex.com/txdmv/onstage/g.php?MTID=ea5b4d87c6a1176bae003441909b1dd3c 

 

Phone number for accessing the meeting via phone:  

United States Toll Free: 1-844-740-1264 

Event number/Access code: 133 344 7208

Event Passcode: 10012020 

 

Link to October 1, 2020, TxDMV Board Meeting Documents, as well as documents being discussed at the meeting: 

https://www.txdmv.gov/about-us/txdmv-board-meetings 

 

TxDMV board and committee meetings are open to the public. However, all public participation on October 1 will be remote via telephone conference call due to the COVID-19 situation.  Visit the TxDMV board page for agendas and transcripts. 

 

Commenters must send an email to GCO_General@txdmv.gov with one of the following prior to the agenda item being taken up by the Board: 

 

1. a completed registration form (available on the TxDMV webpage for the Board and other public meetings: https://www.txdmv.gov/about-us/txdmv-board-meetings); or  

2. the following information: 

a. the agenda item you wish to comment on; 

b. your name and address; and 

c. who you are representing. 

 

 

Source: Dealers and Manufacturers
TxDMV Board Meeting – October 1, 2020

Posted in Dealers and Manufacturers | Comments Off on TxDMV Board Meeting – October 1, 2020

TxDMV Legislative & Public Affairs Committee Meeting – September 30, 2020

Posted on September 29, 2020 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) Board has scheduled an Open Meeting via telephone conference call. 

 

Legislative and Public Affairs Committee Meeting  Wednesday, September 30, 2020 – 2 p.m. via telephone conference call using Webex or the toll free number below. If you have any technical questions about accessing the meeting, please send an email to Board.Tech.Help@txdmv.gov or call (512) 465-5665. 

 

Instructions for accessing the meeting via Webex:  

https://txdmv.webex.com/txdmv/onstage/g.php?MTID=e586abbcd9961dda284757e71f487a138 

 

Phone number for accessing the meeting via phone:  

United States Toll Free: 1-844-740-1264 

Event number/Access code: 133 922 6422 

Event Passcode: 093020 

 

Link to September 30, 2020, TxDMV Board Meeting Documents, as well as the documents being discussed at the meeting.:

https://www.txdmv.gov/about-us/txdmv-board-meetings 

 

TxDMV board and committee meetings are open to the public. However, all public participation on September 30 will be remote via telephone conference call due to the COVID-19 situation. Visit the TxDMV board page for agendas and transcripts. 

 

Commenters must send an email to GCO_General@txdmv.gov with one of the following prior to the agenda item being taken up by the Board: 

 

1. a completed registration form (available on the TxDMV webpage for the Board and other public meetings: https://www.txdmv.gov/about-us/txdmv-board-meetings); or 

2. the following information: 

a. the agenda item you wish to comment on;

b. your name and address; and 

c. who you are representing. 

 

 

Source: News and Information
TxDMV Legislative & Public Affairs Committee Meeting – September 30, 2020

Posted in News and Information | Comments Off on TxDMV Legislative & Public Affairs Committee Meeting – September 30, 2020

Coming Soon: The New Texas Department of Motor Vehicles Website

Posted on September 29, 2020 by TxDMV

We have exciting news to share with you: On the evening of Friday, October 2, the Texas Department of Motor Vehicles will launch a new and improved www.TxDMV.gov website.

Prior to October 2, we encourage you to review any printed material, correspondence templates, and electronic bookmarks to identify any frequently used URLs that may need to be verified for continued accuracy after the new site launches.

While we are working to ensure the addresses of key pages remain the same, we know that some links, such as those to documents and forms, will change.

After the new site has launched, we will send another message with contact information should you have any issues or questions.

We are excited to share the new TxDMV.gov website with you on October 2, and hope that you will find it easier to use as you continue the important work of supporting the motor vehicle-related needs of our fellow Texans.

 

 

Source: Dealers and Manufacturers
Coming Soon: The New Texas Department of Motor Vehicles Website

Posted in Dealers and Manufacturers | Comments Off on Coming Soon: The New Texas Department of Motor Vehicles Website

TxPROS back up after scheduled maintenance

Posted on September 27, 2020 by TxDMV

 

The Texas Permitting and Routing Optimization System (TxPROS) is back online after scheduled maintenance. If you have problems logging in, please clear your browser’s cache or history, and try again. We apologize for any inconvenience this downtime may have caused. For any questions, call the Oversize/Overweight Permits Office at 1-800-299-1700, option 2. Call center hours are 7 a.m. to 4:30 p.m. Monday through Friday.

 

 

Source: Motor Carriers
TxPROS back up after scheduled maintenance

Posted in Motor Carriers | Comments Off on TxPROS back up after scheduled maintenance

Final Notification: Scheduled TxPROS Maintenance, Friday, Sept. 25, 6 p.m. – Sunday, Sept. 27, 6 p.m.

Posted on September 25, 2020 by TxDMV

REMINDER

Important Information: No TxPROS Availability During Maintenance

The Texas Permitting and Routing Optimization System (TxPROS) will undergo scheduled maintenance and will be unavailable beginning on Friday, Sept. 25, at 6 p.m.

The system is scheduled to be back online no later than Sunday, Sept. 27, at 6 p.m. A message will be sent when the system is available. We apologize for any inconvenience.

Please visit TxPROS for most up-to-date status: https://txpros.txdmv.gov/

For questions or assistance, please call 512-465-5510.  

 

Source: Motor Carriers
Final Notification: Scheduled TxPROS Maintenance, Friday, Sept. 25, 6 p.m. – Sunday, Sept. 27, 6 p.m.

Posted in Motor Carriers | Comments Off on Final Notification: Scheduled TxPROS Maintenance, Friday, Sept. 25, 6 p.m. – Sunday, Sept. 27, 6 p.m.

Third Notification: Scheduled TxPROS Maintenance, Friday, Sept. 25, 6 p.m. – Sunday, Sept. 27, 6 p.m.

Posted on September 25, 2020 by TxDMV

REMINDER

Important Information: No TxPROS Availability During Maintenance

The Texas Permitting and Routing Optimization System (TxPROS) will undergo scheduled maintenance and will be unavailable beginning on Friday, Sept. 25, at 6 p.m.

The system is scheduled to be back online no later than Sunday, Sept. 27, at 6 p.m. A message will be sent when the system is available. We apologize for any inconvenience.

Please visit TxPROS for most up-to-date status: https://txpros.txdmv.gov/

For questions or assistance, please call 512-465-5510.  

 

Source: Motor Carriers
Third Notification: Scheduled TxPROS Maintenance, Friday, Sept. 25, 6 p.m. – Sunday, Sept. 27, 6 p.m.

Posted in Motor Carriers | Comments Off on Third Notification: Scheduled TxPROS Maintenance, Friday, Sept. 25, 6 p.m. – Sunday, Sept. 27, 6 p.m.

Second Notification: Scheduled TxPROS Maintenance, Friday, Sept. 25, 6 p.m. – Sunday, Sept. 27, 6 p.m.

Posted on September 24, 2020 by TxDMV

REMINDER

Important Information: No TxPROS Availability During Maintenance

The Texas Permitting and Routing Optimization System (TxPROS) will undergo scheduled maintenance and will be unavailable beginning on Friday, Sept. 25, at 6 p.m.

The system is scheduled to be back online no later than Sunday, Sept. 27, at 6 p.m. A message will be sent when the system is available. We apologize for any inconvenience.

Please visit TxPROS for most up-to-date status: https://txpros.txdmv.gov/

For questions or assistance, please call 512-465-5510.  

 

Source: Motor Carriers
Second Notification: Scheduled TxPROS Maintenance, Friday, Sept. 25, 6 p.m. – Sunday, Sept. 27, 6 p.m.

Posted in Motor Carriers | Comments Off on Second Notification: Scheduled TxPROS Maintenance, Friday, Sept. 25, 6 p.m. – Sunday, Sept. 27, 6 p.m.

Initial Notification: RTS Release 9.8.0 (9/26/2020 @ 6 PM)

Posted on September 23, 2020 by TxDMV

Good afternoon,

 

Over the weekend of September 25, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues to the following applications:

 

Starting Saturday at 6:00 PM (9/26/2020) to Sunday at 7:00 AM (9/27/2020):

 

  • RTS POS 
  • webSUB
  • webDEALER

 

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

 

Thank you,

 

Texas Department of Motor Vehicles

IT Services Division

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Release 9.8.0 (9/26/2020 @ 6 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Release 9.8.0 (9/26/2020 @ 6 PM)

Texas Permitting and Routing Optimization System (TxPROS) Upgrades on Sept. 28, 2020

Posted on September 23, 2020 by TxDMV

Texas Permitting and Routing Optimization System (TxPROS)
Upgrades on September 28, 2020

The Texas Department of Motor Vehicles (TxDMV) will upgrade the Texas Permitting and Routing Optimization System (TxPROS) on September 28 to add a new self-issue permit type and other features that will improve the overall customer experience.

Amendments

The upgrade will allow customers to self-amend some active permits one time. The items that may be amended will vary depending on the permit type. From the dashboard, customers will select the permit number and then select Amend under the Action column.

 

For more information on how to self-amend a permit visit: https://youtu.be/enUEOHZASdc

Quarterly Hubometer Permits (HUB Permits)
TxPROS customers will also be able to self-renew or close-out an existing HUB Permit. A new button, Hubometer, will appear on the customer dashboard. Upon selection, a list of current HUB Permits will appear. Customers can select to View, Closeout/Reissue, or amend the license plate on the unit through this new feature.

Additionally, a HUB Permit fee estimator has been added. This may be accessed through a new button, HUB Estimator, on the customer dashboard. Enter the current permit number and the end reading of the unit’s hubometer to receive an estimate of the fees due.

With these new features in place, effective September 28, Quarterly Hubometer Permit applications will no longer be accepted by fax.

For more information on how to self-issue, renew, or close-out a Quarterly Hubometer Permit visit: https://youtu.be/lmaO7sHz6Fc

For questions or additional information, contact the Motor Carrier Division at 1-800-299-1700, options 2-5-2.

 

Source: Motor Carriers
Texas Permitting and Routing Optimization System (TxPROS) Upgrades on Sept. 28, 2020

Posted in Motor Carriers | Comments Off on Texas Permitting and Routing Optimization System (TxPROS) Upgrades on Sept. 28, 2020

Resolved: RTS/Cognos available (9/22/2020 @ 11:00AM)

Posted on September 22, 2020 by TxDMV

Good morning,

The RTS and Cognos systems are available as of 11:00 AM this morning, 9/22/2020.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

Source: Tax Assessor-Collectors
Resolved: RTS/Cognos available (9/22/2020 @ 11:00AM)

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Update: RTS Unavailable

Posted on September 22, 2020 by TxDMV

 

Good morning,

If you are not able to access the RTS application, please restart your computer and try again.  If you are still having issues, please submit a ticket.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

Source: Tax Assessor-Collectors
Update: RTS Unavailable

Posted in Tax Assessor-Collectors | Comments Off on Update: RTS Unavailable

Initial Notification: RTS/Cognos Unavailable (9/22/2020 @ 8:10AM)

Posted on September 22, 2020 by TxDMV

 

Good morning,

The RTS and Cognos systems are currently unavailable. Support staff are working to identify and resolve the issue.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS/Cognos Unavailable (9/22/2020 @ 8:10AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS/Cognos Unavailable (9/22/2020 @ 8:10AM)

Resolved: RTS available (9/21/2020 @ 6:00 PM)

Posted on September 21, 2020 by TxDMV

Good evening,

The RTS system is available as of 6:00 PM this evening, 9/21/2020.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

Source: Tax Assessor-Collectors
Resolved: RTS available (9/21/2020 @ 6:00 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS available (9/21/2020 @ 6:00 PM)

Initial Notification: RTS Unavailable (9/21/2020 @ 4:12 PM)

Posted on September 21, 2020 by TxDMV

 

Good afternoon,

The RTS system is currently unavailable. Support staff are working to identify and resolve the issue.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Unavailable (9/21/2020 @ 4:12 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Unavailable (9/21/2020 @ 4:12 PM)

Initial Notification: Scheduled TxPROS Maintenance, Friday, Sept. 25, 6 p.m. – Sunday, Sept. 27, 6 p.m.

Posted on September 17, 2020 by TxDMV

Important Information: No TxPROS Availability During Maintenance

The Texas Permitting and Routing Optimization System (TxPROS) will undergo scheduled maintenance and will be unavailable beginning on Friday, Sept. 25, at 6 p.m.

The system is scheduled to be back online by Sunday, Sept. 27, at 6 p.m. We apologize for any inconvenience.

For questions, please contact the Oversize/Overweight Permits Office at 1-800-299-1700, option 2. Call center hours are 7 a.m. to 4:30 p.m., Monday – Friday. 

 

Source: Motor Carriers
Initial Notification: Scheduled TxPROS Maintenance, Friday, Sept. 25, 6 p.m. – Sunday, Sept. 27, 6 p.m.

Posted in Motor Carriers | Comments Off on Initial Notification: Scheduled TxPROS Maintenance, Friday, Sept. 25, 6 p.m. – Sunday, Sept. 27, 6 p.m.

RTB 012-20 Title Revocation Affidavit for Incorrect Manufacturer's Certificate of Origin (MCO) Surrendered

Posted on September 17, 2020 by TxDMV

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
RTB 012-20 Title Revocation Affidavit for Incorrect Manufacturer's Certificate of Origin (MCO) Surrendered

Posted in Dealers and Manufacturers | Comments Off on RTB 012-20 Title Revocation Affidavit for Incorrect Manufacturer's Certificate of Origin (MCO) Surrendered

Resolved: MCCS Application 9/15/2020 at 3:30 PM

Posted on September 15, 2020 by TxDMV

Good afternoon,

The MCCS System was available as of 3:30 PM this afternoon, 9/15/2020.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

Source: Tax Assessor-Collectors
Resolved: MCCS Application 9/15/2020 at 3:30 PM

Posted in Tax Assessor-Collectors | Comments Off on Resolved: MCCS Application 9/15/2020 at 3:30 PM

Initial Notification: MCCS Application Reboot Scheduled 9/15/2020 at 3:00 PM

Posted on September 15, 2020 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicle will be rebooting the MCCS application at 3:00 PM today, September 15, 2020.  Users may experience intermittent connectivity issues while the application is being rebooted. If you experience difficulty accessing the MCCS application, please wait a few minutes and try again.

Thank you, 

Texas Department of Motor Vehicles
IT Department  

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: MCCS Application Reboot Scheduled 9/15/2020 at 3:00 PM

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: MCCS Application Reboot Scheduled 9/15/2020 at 3:00 PM

Resolved: MCCS Application 9/15/2020 at 12:55 PM

Posted on September 15, 2020 by TxDMV

Good afternoon,

The MCCS System was available as of 12:55 PM this afternoon, 9/15/2020.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

Source: Tax Assessor-Collectors
Resolved: MCCS Application 9/15/2020 at 12:55 PM

Posted in Tax Assessor-Collectors | Comments Off on Resolved: MCCS Application 9/15/2020 at 12:55 PM

Initial Notification: MCCS Application Reboot Scheduled 9/15/2020 at 12:30 PM

Posted on September 15, 2020 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicle will be rebooting the MCCS application at 12:30 PM today, September 15, 2020.  Users may experience intermittent connectivity issues while the application is being rebooted. If you experience difficulty accessing the MCCS application, please wait a few minutes and try again.

Thank you, 

Texas Department of Motor Vehicles
IT Department  

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: MCCS Application Reboot Scheduled 9/15/2020 at 12:30 PM

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: MCCS Application Reboot Scheduled 9/15/2020 at 12:30 PM

TxDMV Holiday Hours – Labor Day 2020

Posted on September 2, 2020 by TxDMV

Texas DMV

In observance of Labor Day, the Texas Department of Motor Vehicles (TxDMV) will be closed on Monday, Sept. 7, 2020.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online 24/7 at www.TxDMV.gov. For information about the waiver of requirements because of the COVID-19 pandemic, visit www.TxDMV.gov/COVID-19.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

Source: Motor Carriers
TxDMV Holiday Hours – Labor Day 2020

Posted in Motor Carriers | Comments Off on TxDMV Holiday Hours – Labor Day 2020

Resolved: eLICENSING: Conga available (09/01/2020 @ 12:00 PM)

Posted on September 1, 2020 by TxDMV

Good afternoon,

The eLicensing issue have been resolved. At this time, Conga is available.

Thank you,

IT Services
Texas Department of Motor Vehicles 

 

 

 

Source: Dealers and Manufacturers
Resolved: eLICENSING: Conga available (09/01/2020 @ 12:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Resolved: eLICENSING: Conga available (09/01/2020 @ 12:00 PM)

Initial Notification: eLicensing: Conga unavailable (9/01/2020 @ 9:00AM)

Posted on September 1, 2020 by TxDMV

Good morning,

An issue has been reported where some users are unable to use Conga. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

Source: Dealers and Manufacturers
Initial Notification: eLicensing: Conga unavailable (9/01/2020 @ 9:00AM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: eLicensing: Conga unavailable (9/01/2020 @ 9:00AM)