Monthly Archives: July 2019

Good Afternoon, RTS, Cognos and the IRP website access have been restored. All systems are now available.   If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available from 8:00 AM to 5:00 PM … Continue reading →

Good Morning, RTS and Cognos access has been restored. Engineers continue to determine the root cause of the IRP website access. An update will be sent by 12:00 PM today (7/29/2019) or as new information becomes available.   If you would like to speak to … Continue reading →

Good morning, An issue has been reported where users are unable to access RTS, Cognos and the IRP website. Engineers are determining the root cause and are working to identify and resolve the issue.  An update will be sent by 10:00 … Continue reading →

The 86th legislative session concluded on May 27, 2019, with a number of bills impacting TxDMV operations and stakeholders becoming law. Linked below is an overview of legislation that may be of particular interest to tax assessor-collectors.  86th_Legislative_Session.pdf Source: Tax Assessor-Collectors … Continue reading →

Good morning,   Due to an issue with the IRP batch process last night, the IRP Transmittal Reports will be delayed. An update will be sent by 11:00 AM CST.    If you would like to speak to a TxDMV Customer Service Representative, please call 512-465-3351. … Continue reading →

Please review the attached information regarding imposition of calendar year 2020 optional county fees.  We ask that you provide your response no later than Friday, August 30, 2019, to allow ample time for automated systems programming.  Thank you, Jeremiah Kuntz, … Continue reading →

Good afternoon, The Texas NIC network maintenance was successfully completed last night, July 18, 2019. If you have questions about this change, please contact the STS Service Desk at stshelp@sharedtechnologyservices.texas.gov. Thank you, Department of Motor VehiclesIT Services Division 3800 Jackson Ave Austin, TX 78731    … Continue reading →

Good afternoon, On Thursday, July 18, 2019, Texas.gov Payment Services Provider (Texas NIC) is scheduled to perform network maintenance from 7:00 PM until 12:00 AM. No impact is expected during the maintenance window.  If you experience any issues after the maintenance window, please contact … Continue reading →

Good afternoon,   Please disregard the NMVTIS Inventory Report that was sent out for June 13, 2019 as an attachment yesterday. The data provided in the spreadsheet is not accurate. An updated NMVTIS Inventory Report for June 13, 2019 is manually being run again. The updated … Continue reading →

Good afternoon,   All NMVTIS Inventory Report data has been received from AAMVA and the data has been loaded into the Cognos system. The NMVTIS Inventory Reports will show all days of data except June 13, 2019. The NMVTIS Inventory Report was manually … Continue reading →

The Texas Department of Motor Vehicles (TxDMV) started user acceptance testing on June 17 in preparation for the upcoming eTITLE launch.  eTITLE is a new feature in webDEALER that facilitates the secure electronic transfer of titles between dealers in the … Continue reading →