Author Archives: TxDMV

Initial Notification: eLICENSING Release 25.2.1 (04/19/2025 @ 6:00 PM)

Posted on April 14, 2025 by TxDMV

Good afternoon, On Saturday, April 19, 2025, the Texas Department of Motor Vehicles (TxDMV) will update the eLICENSING System starting at 6:00 PM Saturday (04/19/2025), lasting up to 10:00 PM (04/19/2025). During the deployment window, you may experience intermittent connectivity issues … Continue reading →

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Texas Permitting and Routing Optimization System (TxPROS) Upgrades Scheduled for April 16, 2025

Posted on April 11, 2025 by TxDMV

Texas Permitting and Routing Optimization System (TxPROS) Upgrades on April 16th, 2025 The Texas Department of Motor Vehicles (TxDMV) will release an update to TxPROS at 6 p.m., April 16th, 2025. We do not anticipate any downtime. This update will … Continue reading →

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Resolved: Regional Service Center Phone Lines unavailable (04/09/2025 @ 3:43 PM)

Posted on April 9, 2025 by TxDMV

Good afternoon, Voice service to all the Regional Service Centers is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off

Resolved: CRD Call Center unavailable (04/09/2025 @ 3:10PM)

Posted on April 9, 2025 by TxDMV

Good afternoon, Resolved: The network and telephone issues with the following lines have been resolved: Consumer Relations Division (CRD) dedicated county number (512-465-3351)MVINet Customer Line (512-465-1468)VDM Stolen Line (512-872-8017) internal transfersVDM Alias Registration Line (512-374-5364) internal transfersTCS public line … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off

Informational: RTS Connectivity Issues and Transactions (04/09/2025 @ 1:35 PM)

Posted on April 9, 2025 by TxDMV

Good afternoon, Based on this morning’s Data Center Services (DCS) network issues, TxDMV is aware of reported RTS connectivity issues, and that some RTS users could not log in. If you are a RTS user that did not experience a … Continue reading →

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Informational: webDEALER Connectivity Issue (04/09/2025 @ 12:42 PM)

Posted on April 9, 2025 by TxDMV

Good afternoon, TxDMV is aware of a brief webDEALER system connectivity issue that occurred earlier this morning. The network issue originated at the Data Center Services (DCS) level, impacting many agencies, including TxDMV. The network connectivity issue has since been … Continue reading →

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Informational: RTS Performance Issues (04/09/2025 @ 12:40 PM)

Posted on April 9, 2025 by TxDMV

Good afternoon, TxDMV is aware of a brief RTS system connectivity issue that occurred earlier this morning. The network issue originated at the Data Center Services (DCS) level, impacting many agencies, including TxDMV. The network connectivity issue has since been … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off

Resolved: Cognos Reports delayed (03/09/2025 @ 10:40 AM)

Posted on April 9, 2025 by TxDMV

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax … Continue reading →

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Update: CRD Call Center unavailable (04/09/2025 @ 10:48 AM)

Posted on April 9, 2025 by TxDMV

Good morning, Update: Support Staff are actively working to resolve the issue. Please continue to use the work around listed below. Issue: Due to network and telephone issues, the following customer voice lines are not available: Consumer Relations Division … Continue reading →

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Initial Notification: Regional Service Center Phone Lines unavailable (04/09/2025 @ 10:08 AM)

Posted on April 9, 2025 by TxDMV

Good morning, Voice service to all the Regional Service Centers is currently down. Network Services believe this is due to a router outage at Camp Hubbard and are looking into it. An update will be provided as soon as … Continue reading →

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Initial Notification: Cognos Reports Delayed (04/09/2025 @ 9:17 AM)

Posted on April 9, 2025 by TxDMV

Good morning, Cognos Reporting is delayed for the following reports: Finance1 Fee Type Funds Report2 Funds Remittance Report3 Week/Month TO Date Fees Report4 Monthly Funds Report5 E-Pay Deposit/Refund Notification Report6 VTR Funds Adjustment Report7 Out of County Sales Tax Report8 … Continue reading →

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Resolved: RTS Intermittent Slowness (03/27/2025 3:45 PM)

Posted on March 27, 2025 by TxDMV

Good afternoon, The RTS system intermittent slowness issues have been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division … Continue reading →

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Initial Notification: RTS Intermittent Slowness (03/27/2025 @ 1:52 PM)

Posted on March 27, 2025 by TxDMV

Good afternoon, The RTS system is experiencing intermittent slowness when processing transactions. Support staff are aware and working to resolve the issue. We will provide updates as they become available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

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FANTASTIC NEWS! webDEALER 102 is Now Available 24/7

Posted on March 24, 2025 by TxDMV

On-demand webDEALER 102 training is now available 24/7 for you to view at your convenience. Step 1 Register at https://register.gotowebinar.com/register/8236925834883215196 Step 2 Receive a confirmation email and immediately gain access to the recorded webDEALER 102 training. Step 3 Watch … Continue reading →

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Completed: RTS Release 25.2 (03/23/2025 @ 5:35 AM)

Posted on March 23, 2025 by TxDMV

Good morning, The deployment of the Registration and Titling System (RTS) update was completed as of 11:05 PM last night, Saturday, 03/22/2025. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading →

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Completed: webDEALER Release 25.2 (03/23/2025 @ 5:30 AM)

Posted on March 23, 2025 by TxDMV

Good morning, The deployment of the webDEALER system update was completed as of 11:05 PM lastnight, Saturday, 03/22/2025. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon … Continue reading →

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Completed: eLicensing Release 25.2 (03/23/2025 @ 5:28 AM)

Posted on March 23, 2025 by TxDMV

Good morning, The deployment of the eLicensing system update was completed as of 11:05 PMlast night, Sunday, 03/22/2025. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Dealers and Manufacturers Completed: eLicensing Release 25.2 (03/23/2025 @ 5:28 … Continue reading →

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Final Reminder: eLicensing Release 25.2 (3/22/2024 @ 6:00 PM)

Posted on March 21, 2025 by TxDMV

Good morning, On Saturday, March 22, 2025, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (3/22/2025), lasting up to 10:00 AM Sunday (3/23/2025). During the deployment window, you may experience intermittent connectivity … Continue reading →

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Final Reminder: WebDealer Planned Maintenance (3/22/2025 @ 6:00 PM)

Posted on March 21, 2025 by TxDMV

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing planned maintenance for the webDealer System starting at 6:00 PM, Saturday (3/22/2025), lasting up to 10:00 AM Sunday morning (3/23/2025). As a reminder, if you are unable to … Continue reading →

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Final Reminder: RTS Release 25.2 (3/22/2025 @ 6:00 PM)

Posted on March 21, 2025 by TxDMV

Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 6:00 PM Saturday (3/22/2025), lasting up to 10:00 AM Sunday (3/23/2025). During the deployment window, the RTS POS and associated systems … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off

County Release Notes 25.2 (03/21/2025 @ 9:38 AM)

Posted on March 21, 2025 by TxDMV

Good morning, Over the weekend of March 22, 2025, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 25.2which contains the content summarized below. Enhancements: • Cognos Report – VTR Funds Adjustments … Continue reading →

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webDEALER 25.2 Addendum (03/21/2025 @ 9:29 AM)

Posted on March 21, 2025 by TxDMV

Good morning, Over the weekend of March 22, 2025, the Texas Department of Motor Vehicles (TxDMV) will update the webDEALER System with Release 25.2 which contains the content summarized below. Enhancements: • Emission Inspection Requirements are Based Off Dealer and … Continue reading →

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eLICENSING Release Notes 25.2 (03/21/2025 @ 9:27 AM)

Posted on March 21, 2025 by TxDMV

Good morning, Over the weekend of March 22, 2025, the Texas Department of Motor Vehicles (TxDMV) will update the eLICENSING System with Release 25.2 which contains the contentsummarized below. New Complaint Type – DEALER COMPLIANCE REVIEW: • A … Continue reading →

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Reminder: eLicensing Release 25.2 (3/22/2024 @ 6:00 PM)

Posted on March 19, 2025 by TxDMV

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Reminder: WebDealer Planned Maintenance (3/22/2025 @ 6:00 PM)

Posted on March 19, 2025 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing planned maintenance for the webDealer System starting at 6:00 PM, Saturday (3/22/2025), lasting up to 10:00 AM Sunday morning (3/23/2025). As a reminder, if you are unable to … Continue reading →

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