Author Archives: TxDMV

webDEALER 25.4.1 Addendum (10/21/2025 @ 2:27 PM)

Good afternoon, On the evening of October 21, 2025, the Texas Department of Motor Vehicles (TxDMV) will update the webDEALER System with Release 25.4.1 which contains the content summarized below.  Enhancements: •   Amending Existing Plate Assignments •   Printing an Amendment … Continue reading

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CANCELLED: Cognos Scheduled Maintenance (10/19/2025 @ 05:00 AM)

Good afternoon, Tomorrow’s planned system maintenance for the Cognos Systemhas been cancelled and will be rescheduled for a future date. We will provide an update notification once a future maintenance date is confirmed. Thank you, Texas Department of Motor VehiclesIT … Continue reading

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CANCELLED: eLICENSING Scheduled Maintenance (10/19/2025 @ 05:00 AM)

Good afternoon, Tomorrow’s planned system maintenance for the eLICENSING Systemhas been cancelled and will be rescheduled for a future date. We will provide an update notification once a future maintenance date is confirmed. Thank you, Texas Department of Motor VehiclesIT … Continue reading

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CANCELLED: webDEALER Scheduled Maintenance (10/19/2025 @ 05:00 AM)

Good afternoon, Tomorrow’s planned system maintenance for the webDEALER Systemhas been cancelled and will be rescheduled for a future date. We will provide an update notification once a future maintenance date is confirmed. Thank you, Texas Department of Motor VehiclesIT … Continue reading

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Final Reminder Notification: Cognos Scheduled Maintenance (10/19/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (10/19/2025), lasting up to4:00 PM, Sunday (10/19/2025). Due to the nature of this maintenance, the Cognos reporting system will be unavailable during … Continue reading

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Final Reminder Notification: eLICENSING Scheduled Maintenance (10/19/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (10/19/2025), lasting up to4:00 PM, Sunday (10/19/2025). Due to the nature of this maintenance, the eLICENSING System will beunavailable during the maintenance … Continue reading

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Final Reminder Notification: webDEALER Scheduled Maintenance (10/19/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (10/19/2025), lasting up to4:00 PM, Sunday (10/19/2025). Due to the nature of this maintenance, the webDEALER System will beunavailable during the maintenance … Continue reading

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Resolved: webDEALER Unavailable (10/17/2025 @ 12:05 PM)

Good afternoon, The webDEALER System is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division   Source: Dealers and Manufacturers Resolved: webDEALER Unavailable (10/17/2025 … Continue reading

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Introducing the New Dealer Compliance Services Section

  Dear Texas Dealer, We are writing to provide more information about the Texas Department of Motor Vehicles (TxDMV) Dealer Compliance Services (DCS) section of the Enforcement Division and how it can be a resource to your business. DCS was … Continue reading

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Resolved: Cognos Unavailable (10/17/2025 @ 11:55 AM)

Good morning, The Cognos system is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Resolved: Cognos Unavailable (10/17/2025 @ … Continue reading

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Initial Notification: Cognos Unavailable (10/17/2025 @ 8:18 AM)

Good morning, The Cognos system is currently unavailable. Support Staff are working to resolve the issue. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Department   … Continue reading

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Clarification on Ordering Standard Dealer and Dealer Temporary Plates

  The Texas Department of Motor Vehicles (TxDMV) continues to implement new features and performance improvements for plate distribution. Please note that the following license plates are distributed by the Motor Vehicle Division (MVD) and must be ordered via your … Continue reading

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Reminder Notification: webDEALER Scheduled Maintenance (10/19/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (10/19/2025), lasting up to4:00 PM, Sunday (10/19/2025). Due to the nature of this maintenance, the webDEALER System will beunavailable during the maintenance … Continue reading

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Reminder Notification: eLICENSING Scheduled Maintenance (10/19/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (10/19/2025), lasting up to4:00 PM, Sunday (10/19/2025). Due to the nature of this maintenance, the eLICENSING System will beunavailable during the maintenance … Continue reading

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Reminder Notification: Cognos Scheduled Maintenance (10/19/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (10/19/2025), lasting up to4:00 PM, Sunday (10/19/2025). Due to the nature of this maintenance, the Cognos reporting system will be unavailable during … Continue reading

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Update: webDEALER Unavailable (10/15/2025 @ 10:45 AM)

Good morning,      The webDEALER system is currently available. Support staff are still monitoring and      investigating to find the root cause.        We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

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Initial Notification: webDEALER Unavailable (10/15/2025 @ 10:13 AM)

Good morning,      The Texas Department of Motor Vehicles has received reports that the webDEALER     system is currently unavailable. Support staff are working to resolve the issue.       We apologize for the inconvenience and any impact on … Continue reading

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Resolved: webDEALER Unavailable (10/14/2025 @ 1:50 PM)

Good afternoon, The webDEALER System is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division   Source: Dealers and Manufacturers Resolved: webDEALER Unavailable (10/14/2025 … Continue reading

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Initial Notification: webDEALER Unavailable (10/14/2025 @ 11:27 AM)

Good morning,      The Texas Department of Motor Vehicles has received reports that the webDEALER     system is currently unavailable. Support staff are working to resolve the issue.       We apologize for the inconvenience and any impact on … Continue reading

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Resolved: webDEALER Unavailable (10/14/2025 @ 10:36 AM)

Good morning, The webDEALER System is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division   Source: Dealers and Manufacturers Resolved: webDEALER Unavailable (10/14/2025 … Continue reading

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Initial Notification: webDEALER Unavailable (10/14/2025 @ 10:19 AM)

Good morning,      The Texas Department of Motor Vehicles has received reports that the webDEALER     system is currently unavailable. Support staff are working to resolve the issue.       We apologize for the inconvenience and any impact on … Continue reading

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Informational: RTS – Cognos Reporting and Monthly Funds Reports (10/13/2025 @ 2:42 PM)

Good morning, TxDMV is aware of an issue with the Cognos Monthly Funds Report (Sales Tax) for the IRP Registration Emissions.  Once the issue has been resolved please re-run your Cognos Monthly Funds Report to ensure all the data in … Continue reading

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Initial Notification: Cognos Scheduled Maintenance (10/19/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (10/19/2025), lasting up to4:00 PM, Sunday (10/19/2025). Due to the nature of this maintenance, the Cognos reporting system will be unavailable during … Continue reading

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Initial Notification: eLICENSING Scheduled Maintenance (10/19/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (10/19/2025), lasting up to4:00 PM, Sunday (10/19/2025). Due to the nature of this maintenance, the eLICENSING System will beunavailable during the maintenance … Continue reading

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Initial Notification: webDEALER Scheduled Maintenance (10/19/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (10/19/2025), lasting up to4:00 PM, Sunday (10/19/2025). Due to the nature of this maintenance, the webDEALER System will beunavailable during the maintenance … Continue reading

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