Author Archives: TxDMV

Resident County for Title Applications in webDEALER

The Texas Department of Motor Vehicles (TxDMV) is aware that webDEALER is currently limiting the resident county to the county associated to the owner’s address and does not provide the option for the dealer to modify the resident county. As … Continue reading

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Title Application Processing for Courtesy Deliveries

The following provides guidance regarding the processing of title applications for courtesy deliveries. A courtesy delivery is when a vehicle is sold to Texas residents by either an out of state dealership, or a dealership that is not located a … Continue reading

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Informational: RTS – Cognos reporting and Funds Remittance (09/18/2025 @ 11:52 AM)

Good morning, TxDMV is aware of an issue with the IRP Transmittal Report. We are actively working to correctthe issue and will send an update once the issue has been resolved. Please do not remit funds until the issue is … Continue reading

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Inventory Management System (IMS) Ordering Functionality for Dealers

Texas Department of Motor Vehicles (TxDMV) has made new system features and performance improvements to the Inventory Management System (IMS). Dealers can now order additional plates from the IMS! As a reminder, plate orders can only be submitted if you … Continue reading

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New TxPROS Payment Process

Beginning September 29, 2025, TxPROS will offer a new shopping cart payment feature. This enhancement will allow customers to add multiple permits to their “shopping cart” and pay for them in a single transaction. Permits eligible for self-issuance will still … Continue reading

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Completed: RTS Planned Maintenance (09/14/2025 @ 10:00 AM)

Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 10:00 AM this morning, Sunday, 09/14/2025. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Planned Maintenance (09/14/2025 @ 10:00 … Continue reading

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Completed: webDEALER Planned Maintenance (09/14/2025 @ 10:00 AM)

Good morning, The webDEALER planned maintenance was completed as of 10:00 AM this morning, Sunday, 09/14/2025. Thank you, Texas Department of Motor VehiclesIT Services Division     Source: Dealers and Manufacturers Completed: webDEALER Planned Maintenance (09/14/2025 @ 10:00 AM)

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Initial Notification: RTS Planned Maintenance (09/14/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing planned maintenance for the RTS System starting at 5:00 AM , Sunday (09/14/2025), lasting up to 11:00 AM. Note: A notification will be published once the RTS maintenance … Continue reading

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Initial Notification: webDEALER Planned Maintenance (09/14/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing planned maintenance for the webDealer System starting at 5:00 AM, Sunday (09/14/2025), lasting up to 11:00 AM. Note: A notification will be published once the webDealer maintenance is … Continue reading

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Informational: Cognos Reports Processing (09/12/2025 @ 12:28 PM)

Good afternoon, Due to a Shared Technology Services (STS) data center outage, which resulted in critical system issues, the RTS report generation process did experience intermittent connectivity over the last couple of days. This may have resulted in some delayed … Continue reading

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Resolved: Cognos Unavailable (09/11/2025 @ 1:14 PM)

Good afternoon, The Cognos system is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Resolved: Cognos Unavailable (09/11/2025 @ … Continue reading

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Resolved: webDealer Unavailable (09/11/2025 @ 1:00 PM)

Good afternoon, The webDealer System is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division   Source: Dealers and Manufacturers Resolved: webDealer Unavailable (09/11/2025 … Continue reading

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ePLATE to webDEALER Transaction Process Training Now Available

ePLATE to webDEALER Transaction Process training is now available on our TxDMV YouTube channel. This new training provides an overview and live walk-through of a transaction from plate assignment to submitting the title application in webDEALER. The training is also … Continue reading

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Initial Notification: Some Cognos Reports are delayed (09/11/2025 09:38 AM)

Good morning, Certain report data did not not meet the cut-off timeline for processing.  For this reason, some Cognos Reporting will be delayed as follows: 1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  IRP Transmittal Invoice … Continue reading

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Initial Notification: webDealer Unavailable (09/11/2025 @ 7:48 AM)

Good morning, The webDealer system is currently unavailable due to a Shared Technology Services (STS) data center outage. The STS Data Center Services (DCS) vendors and DIR have been working with support staff overnight to correct the issue; however, no … Continue reading

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Initial Notification: Cognos Unavailable (09/11/2025 @ 7:25 AM)

Good morning, The Cognos system is currently unavailable due to a Shared Technology Services (STS)data center outage. The STS Data Center Services (DCS) vendors and DIR have beenworking with support staff overnight to correct the issue. However, no resolution hasbeen … Continue reading

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Initial Notification: RTS Unavailable (09/11/2025 @ 7:10 AM)

Good morning, The RTS is currently unavailable due to a Shared Technology Services (STS) data center outage.The STS Data Center Services (DCS) vendors and DIR have been working with support staff overnightto correct the issue; however, no resolution has been … Continue reading

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Resolved: webDealer Unavailable (09/10/2025 @ 4:20 PM)

Good afternoon, The webDealer System is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division   Source: Dealers and Manufacturers Resolved: webDealer Unavailable (09/10/2025 … Continue reading

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TxFLEET Available

TxFLEET is now available. Normal operations have been restored.    We apologize for the inconvenience.       Source: Motor Carriers TxFLEET Available

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Update: webDealer Unavailable (09/10/2025 @ 2:55 PM)

Good afternoon,      The webDEALER system is unavailable due to a Shared Technology Services (STS) outage. The      STS vendor outage is causing network issues affecting multiple customers and systems.          Support Staff are working with … Continue reading

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TxFLEET Unavailable

TxFLEET is currently unavailable. We are working to resolve the issue.   We apologize for the inconvenience. A notification will be sent when normal operations resume.      Source: Motor Carriers TxFLEET Unavailable

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Initial Notification: webDealer Unavailable (09/10/2025 @ 1:30 PM)

Good afternoon,      The Texas Department of Motor Vehicles has received reports that the webDealer     system is unavailable for some counties. Support staff are working to resolve the issue.       We apologize for the inconvenience and any … Continue reading

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Resolved: Cognos Reports delayed (09/10/2025 @ 10:34 AM)

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading

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Initial Notification: Cognos Reports Delayed (09/10/2025 @ 8:10 AM)

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading

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MCCS and eLINC Technical Difficulties Resolved

Technical difficulties with the Motor Carrier Credentialing System (MCCS) and Electronic Licensing Insurance and Credentialing System (eLINC) have been resolved. We apologize for any inconvenience.     Source: Motor Carriers MCCS and eLINC Technical Difficulties Resolved

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