Author Archives: TxDMV

Initial Notification: RTS Placard Issue (07/21/2025 10:01 AM)

Good morning, The Texas Department of Motor Vehicles is aware that the Disabled Placard event in RTS is currently unable to issue placards due to a system error.  IT Support Staff are working to resolve the issue. We apologize for … Continue reading

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Initial Notification: Workstation Weekend Maintenance (07/19/2025 @ 8:00 PM)

Good afternoon, Over the weekend of 07/19/2025, the TxDMV will be conducting scheduled workstation maintenance. Your office has been identified as having some workstations subject to this maintenance. Once the scheduled maintenance begins, identified workstations in your office will be … Continue reading

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Process for Obtaining Exempt Plates for Vehicles Sold to Exempt Entities

This message is to provide guidance on the proper process for obtaining exempt license plates for vehicles sold to qualifying exempt entities, such as governmental agencies or other organizations eligible for exempt registration under Texas law. Step-by-Step Process: Confirm Exempt … Continue reading

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TxDMV warns Texans about ongoing text scam

NEWS RELEASE Don’t click it. It’s not a ticket! TxDMV warns Texans about ongoing text scam. (AUSTIN, Texas – July 8, 2025) – Texans should think twice before clicking on links in threatening text messages that falsely claim to be … Continue reading

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RESOLVED: Temporary Issue with 30-Day Permit/Plate Printing – Action Required (07/03/2025 @ 11:58 AM)

Good morning, We are aware of the printer and sticker paper receipt issue affecting 30-day permit/plates and are actively working on a solution. Sticker paper receipts are not printing from the proper print tray, and the VOID is missing from … Continue reading

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UPDATE – Internet Down Receipt Increase

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) acknowledges that the transition to metal plates presents a learning curve for dealers. To support this transition, we have increased your internet down receipt allocation. This adjustment … Continue reading

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RESOLVED: Vehicle Class Not Set for Non-Titled Records – Action Required (07/03/2025 @ 11:25 AM)

Good morning, We are aware the Registration and Title System is not properly setting the vehicle class for non-titled records. We are actively working on a solution. In the interim, to ensure vehicle records are properly set up, counties need … Continue reading

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webDEALER 25.3 Addendum (07/02/2025 @ 12:20 PM)

Good afternoon, On the evening of June 30, 2025, the Texas Department of Motor Vehicles (TxDMV) updateed the webDEALER System with Release 25.3 which contains the content summarized below.  Enhancements: •   General Updates •   Plate Assignment Process in ePLATE •  … Continue reading

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County RTS Release Notes 25.3 (07/02/2025 @ 12:20 PM)

Good afternoon, On the evening of June 30, 2025, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Titling System (RTS) with Release 25.3 which contains the content summarized below.  Enhancements: •  HB 718 POS Timed Permit – Issuing … Continue reading

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UPDATE Notification: webDealer Unavailable (07/02/2025 @ 12:10 AM)

Good afternoon, The Texas Department of Motor Vehicles has received reports that the webDealersystem is unavailable for some counties. Support staff are working to resolve the issue.  Update 07/02/2025 @ 12:10 PM Some counties experienced a vendor related internet outage … Continue reading

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UPDATE Notification: RTS Unavailable (07/02/2025 @ 12:10 PM)

Good afternoon, The Texas Department of Motor Vehicles has received reports that RTS is unavailable for some counties. Support staff are working to resolve the issue.  Update 07/02/2025 @ 12:10 PM Some counties experienced a vendor related internet outage earlier … Continue reading

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Initial Notification: RTS Unavailable (07/02/2025 @ 8:30 AM)

Good monring, The Texas Department of Motor Vehicles has received reports that RTS is unavailable for some counties. Support staff are working to resolve the issue.  We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

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Initial Notification: webDealer Unavailable (07/02/2025 @ 8:30 AM)

Good morning,      The Texas Department of Motor Vehicles has received reports that the webDealer     system is unavailable for some counties. Support staff are working to resolve the issue.       We apologize for the inconvenience and any … Continue reading

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Initial Notification: Cognos Reports Delayed (07/02/2025 @ 8:03 AM)

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading

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Vehicle Class Not Set for Non-Titled Records – Action Required (07/01/2025 @ 2:50 PM)

      Good afternoon, We are aware the Registration and Title System is not properly setting the vehicle class for non-titled records. We are actively working on a solution. In the interim, to ensure vehicle records are properly set up, … Continue reading

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Temporary Issue with 30-Day Permit/Plate Printing – Action Required (07/01/2025 @ 11:43 AM)

      Good morning, We are aware of the printer and sticker paper receipt issue affecting 30-day permit/plates and are actively working on a solution. Sticker paper receipts are not printing from the proper print tray, and the VOID is … Continue reading

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Completed: eLICENSING Release 25.3 (06/30/2025 @ 6:15 PM)

Good morning, The deployment of the eLICENSING system update was completed as of 6:15 PMlast evening, Monday, 06/30/2025. Thank you, Texas Department of Motor VehiclesIT Services Division     Source: Dealers and Manufacturers Completed: eLICENSING Release 25.3 (06/30/2025 @ 6:15 … Continue reading

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Completed: webDEALER Release 25.3 (06/30/2025 @ 11:15 PM)

Good morning, The deployment of the webDEALER system update was completed as of 11:15 PM lastevening, Monday, 06/30/2025. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon … Continue reading

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Completed: RTS Release 25.3 (06/30/2025 @ 11:15 PM)

Good morning, The deployment of the Registration and Titling System (RTS) update was completed as of 11:15 PM last evening, Monday 06/30/2025. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading

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TxDMV Holiday Hours – Independence Day 2025

The Texas Department of Motor Vehicles (TxDMV) will be closed on Friday, July 4, 2025, for Independence Day. Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may … Continue reading

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eLICENSING 25.3 Release Notes (07/01/2025 @ 5:00 PM)

Good afternoon, On Saturday, June 28, 2025, the Texas Department of Motor Vehicles (TxDMV) will update the eLICENSING System with Release 25.3 which contains the content summarized below. eLICENSING Business Reported Issues: Motor Vehicles Division                         •  Addition of new … Continue reading

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HB 718 Support Resources Available for Dealers

The Texas Department of Motor Vehicles (TxDMV) understands the transition from temporary tags to metal plates required by House Bill 718 brings new processes and questions for dealers operating across the state. We are here to ensure your businesses have … Continue reading

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Informational: RTS Batch 'Internet Renewal' 99 Report' for July 1, 2025 will be delayed

Good afternoon, Due to the implementation of RTS Release 25.3 on June 30, 2025, the internet renewal transactions will not be processed on that day. As a result:      • The 99 Report on July 1 will be empty.      • Transactions … Continue reading

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Final Reminder: RTS Release 25.3 (6/30/2025 @ 5:30 PM Central Time)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 5:30 PM Central Time (CT) on Monday, June 30, 2025 and the update may last up to 11:59 PM Central Time … Continue reading

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Final Reminder: webDEALER Release 25.3 (06/30/2025 @ 6:15 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will update the webDEALER System starting at 10:00 PM, Monday, (06/30/2025), lasting up to 11:59 PM Monday, (06/30/2025). Updates to related TxDMV applications may limit some webDEALER and eTAG functionality intermittently, … Continue reading

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