Author Archives: TxDMV

Initial Notification Issue: Network (10/25/2018 @ 9:40 AM Central Time)

Posted on October 25, 2018 by TxDMV

Good morning, An issue has been reported from DIR that multiple state agencies have experienced a brief network outage including TxDMV and service is being restored.  Users may be experiencing connectivity issues.  DIR support staff are working to identify and … Continue reading →

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2018 Motor Carrier Division Customer Satisfaction Survey

Posted on October 24, 2018 by TxDMV

Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between Wednesday, October 24, and Wednesday, November 14. … Continue reading →

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Proposed 43 TAC §217.27

Posted on October 19, 2018 by TxDMV

Proposed 43 TAC §217.27   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 217, §217.27. These proposed changes … Continue reading →

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Unscheduled Maintenance: RTS system (10/18/2018 @ 04:42 PM Central Time)

Posted on October 18, 2018 by TxDMV

Good afternoon, In order to resolve the performance issue, the RTS system will be rebooted after hours today (10/18/2018).  If you experience issues with the RTS system tomorrow (10/19/2018) please contact the Service Desk. If you would like to speak … Continue reading →

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Update Notification: Issue: RTS Slow Response Time (10/18/2018 @ 03:15 PM Central Time)

Posted on October 18, 2018 by TxDMV

Good afternoon, The issue with the RTS intermittent slow response times has not been resolved.  Support staff are working to resolve the issue.  Another update will be sent by 05:00 PM (10/18/2018) or as additional information becomes available. The statewide … Continue reading →

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Update Notification: Issue: RTS Slow Response Time (10/18/2018 @ 12:50 PM Central Time)

Posted on October 18, 2018 by TxDMV

Good afternoon, The issue with the RTS intermittent slow response times has not been resolved.  Support staff are working to resolve the issue.  Another update will be sent by 03:00 PM (10/18/2018) or as additional information becomes available. The statewide … Continue reading →

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Initial Notification: RTS Slow Response Time Issue (10/18/2018 @ 10:53 AM)

Posted on October 18, 2018 by TxDMV

Good morning, Please be advised you may experience RTS slow response times intermittently throughout the day.  Support staff are working to resolve the issue.  An update will be sent by 01:00 PM today. The statewide ticket for this issue is: … Continue reading →

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Completed: Scheduled Maintenance: webDEALER/eTAG (10/14/2018 @ 08:50 AM Central Time)

Posted on October 14, 2018 by TxDMV

Good morning, The scheduled maintenance was completed as of 12:45 AM Central Time this morning, October 14, 2018. If you experience any new issues, please contact the Service Desk.  Please remember that after using an Internet Down tag, you must enter the information for … Continue reading →

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Correction: Scheduled Maintenance: webDEALER/eTAG (10/12/2018 @ Midnight Central Time)

Posted on October 12, 2018 by TxDMV

Good evening, The Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance between midnight Friday, October 12 and 7:00 a.m. Monday morning October 15.  No outage is expected.  A limited number of customers may experience intermittent connectivity to … Continue reading →

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Initial Notification: Scheduled Maintenance: webDEALER/eTAG (10/13/2018 @ 12:01 AM Central Time)

Posted on October 12, 2018 by TxDMV

Good afternoon, On Saturday, October 13, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing maintenance that will impact the webDEALER/eTAG system. The duration of the maintenance is scheduled for up to 31 hours beginning at 12:01 AM … Continue reading →

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October 2018 Registration Manual Update

Posted on October 12, 2018 by TxDMV

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading →

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October 2018 Motor Vehicle Title Manual Update

Posted on October 12, 2018 by TxDMV

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or … Continue reading →

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Resolved: DIR Network Issue (10/08/2018 @ 03:49 PM Central Time)

Posted on October 8, 2018 by TxDMV

Good afternoon, The issue that caused the DIR Network issue was resolved at 03:45 PM (10/08/2018) Central Time.  If you experience new issues with this system, please contact the Service Desk. If you would like to speak to a Service … Continue reading →

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Initial Notification: DIR Network issue (10/08/2018 @ 03:30 PM Central Time)

Posted on October 8, 2018 by TxDMV

Good afternoon, An issue has been reported with the connection between TxDMV Headquarters and the State Data Center.  TxDMV offices may experience delays in providing customer service.  Support Staff at the State Data Center are working to identify and resolve … Continue reading →

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TxDMV Board Meetings – October

Posted on October 1, 2018 by TxDMV

      The Texas Department of Motor Vehicles (TxDMV) Board has scheduled the following meetings for the month of October: Legislative and Public Affairs CommitteeWednesday, October 3, 2018 – 2 p.m.  4000 Jackson Avenue, Austin – Lone Star Room Board … Continue reading →

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Registration Sticker Paper Shipments Not Available on Wednesday, October 3 or Thursday, October 4

Posted on September 28, 2018 by TxDMV

Please review and distribute as appropriate. Registration Sticker Paper Shipments Not Available on Wednesday, October 3 or Thursday, October 4 The Texas Department of Motor Vehicles receives its Registration Sticker paper from Taylor Communications. Taylor Communications will be relocating their … Continue reading →

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webDEALER Milestones

Posted on September 25, 2018 by TxDMV

Please review and distribute as appropriate. Happy anniversary to webDEALER! The web-based application for submitting electronic title applications to county tax assessor-collector offices turned five this month. In September 2013, The Texas Department of Motor Vehicles (TxDMV) launched the webDEALER … Continue reading →

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Completed: webDEALER/eTAG: Scheduled Maintenance (09/23/2018 @ 05:25 AM Central Time)

Posted on September 23, 2018 by TxDMV

Good morning, The scheduled maintenance was completed as of 05:25 AM Central Time this morning, 09/23/2018.  If you experience new issues please contact the Service Desk.   Please remember that after using an Internet Down tag, you must enter the … Continue reading →

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Reminder Notification: webDEALER/eTAG: Scheduled Maintenance (09/22/2018 @ 07:00 PM Central Time)

Posted on September 21, 2018 by TxDMV

Good afternoon,   On Saturday September 22, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing webDEALER/eTAG system maintenance. The duration of the maintenance is scheduled to begin Saturday (09/22/2018) at 07:00 PM Central Time and could last until Sunday … Continue reading →

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Initial Notification: webDEALER/eTAG: Scheduled Maintenance (09/22/2018 @ 07:00 PM Central Time)

Posted on September 21, 2018 by TxDMV

Good afternoon,   On Saturday September 22, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing webDEALER/eTAG system maintenance. The duration of the maintenance is scheduled for up to 11 hours, beginning Saturday (09/22/2018) at 07:00 PM Central Time and … Continue reading →

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Adopted 43 TAC §§219.60 – 219.64

Posted on September 19, 2018 by TxDMV

   Adopted 43 TAC §§219.60 – 219.64   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register adopted changes to the Texas Administrative Code, which affect Chapter 219, §§219.60, … Continue reading →

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Mover Training Seminar – San Antonio, Texas

Posted on September 19, 2018 by TxDMV

Attention all Household Goods Motor Carriers: We are pleased to announce our next Mover Training Seminar on November 8th, 2018, in San Antonio, Texas.  This presentation will be a basic overview of the rules and regulations pertaining to the household … Continue reading →

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Mover Training Seminar – Corpus Christi, Texas

Posted on September 19, 2018 by TxDMV

Attention all Household Goods Motor Carriers: We are pleased to announce our next Mover Training Seminar on October 17th, 2018, in Corpus Christi, Texas.  This presentation will be a basic overview of the rules and regulations pertaining to the household … Continue reading →

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Salvage Motor Vehicle Dealer Training Seminar – Nacogdoches

Posted on September 19, 2018 by TxDMV

Salvage Motor Vehicle Dealers and Industry: We are pleased to announce our Salvage Motor Vehicle Dealer Training Seminar on October 24th, 2018, in Nacogdoches, Texas.  This presentation will be a specific overview of the rules and regulations surrounding the salvage … Continue reading →

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Motor Vehicle Dealer Training Seminar – Nacogdoches

Posted on September 19, 2018 by TxDMV

Motor Vehicle Dealers and Industry: We are pleased to announce our Motor Vehicle Dealer Training Seminar on October 25th, 2018, in Nacogdoches, Texas.  This presentation will be a broad overview of the rules and regulations surrounding the motor vehicle dealer … Continue reading →

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