Author Archives: TxDMV

Rescheduled: RTS/webDEALER 9.5.1 Release (1/18/2020 @ 6:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) has rescheduled the RTS/webDEALER 9.5.1 Release for January 25, 2020.  A reminder notification will be sent out next week regarding the maintenance. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: … Continue reading

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2020 Motor Carrier Division Customer Satisfaction Survey

Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and Sunday, February 9. https://www.surveymonkey.com/r/TxDMV_MCD_2020   … Continue reading

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TxDMV Holiday Hours – MLK Day 2020

In observance of Martin Luther King Jr. Day, all Texas Department of Motor Vehicles (TxDMV) offices will be closed on Monday, Jan. 20, 2020. Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax … Continue reading

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Initial Notification: RTS/webDEALER 9.5.1 Release (1/18/2020 @ 6:00 PM)

Good evening, Over the weekend of January 17, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues to … Continue reading

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Resolved: TxDMV Network Issues (1/14/2020 @ 9:00PM)

Good evening, TxDMV has resolved the network issues that were causing slowness and connectivity delays.     If you experience new issues, please contact the TxDMV Customer Service Department.   Thank you, Texas Department of Motor Vehicles IT Services Division     … Continue reading

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Update: TxDMV Network Issues (1/14/2020 @ 9:00AM)

Good morning, TxDMV continues to experience network issues that are causing slowness and connectivity delays.  This issue is making it appear that systems are down, however all systems are available.  We are working to resolve these issues and will send updates … Continue reading

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Update: TxDMV Network Issues (1/13/2020 @ 1:22PM)

Good afternoon, TxDMV continues to experience network issues that are causing slowness and connectivity delays.  We are working to resolve these issues and will send updates periodically.   We apologize for the inconvenience and any impact on you or your customers. … Continue reading

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Update: TxDMV Network Issues (1/13/2020 @ 12:05PM)

Good morning, TxDMV continues to experience network connectivity issues.  This includes access to TxDMV applications and phones.  Users may be experiencing longer than normal wait times when attempting to contact TxDMV.   We apologize for the inconvenience and any impact … Continue reading

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Update: TxDMV Network Issues (1/13/2020)

Good morning, TxDMV will be performing emergency network maintenance at 11:00 A.M. During the maintenance the following applications will be unavailable: RTS POS webDEALER/eTAG eLicensing MVI-Net IVTRS Temp Permits Please log out of the above applications before 11:00 A.M. Note: A reply … Continue reading

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Initial Notification: TxDMV Network Issues (1/13/2020)

Good morning, TxDMV is currently experiencing network issues that may result in intermittent network connectivity to the following applications: RTS POS webDEALER/eTAG eLicensing MVI-Net IVTRS Temp Permits Note: A reply to all will be sent when the issue has been resolved. Please contact … Continue reading

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Resolved: webDEALER Unavailable (1/13/2020 @ 9:00AM)

Good morning, The webDEALER system was available as of 9:00AM this morning, 1/13/2020. If you experience new issues with the webDEALER system, please contact the TxDMV Customer Service department. The statewide ticket for this issue is: 233059 Please remember that … Continue reading

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Initial Notification: webDEALER Unavailable (1/13/2020 @ 8:30AM)

Good morning, The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. An update will be sent by 10:00 AM this morning 1/13/2020. The statewide ticket for this issue is: 233059 As a reminder, … Continue reading

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County Webinars to discuss RTB 002-20 "Independent Motor Vehicle Dealers Operating as a Salvage Vehicle Dealer"

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors and motor vehicle dealers to discuss RTB #002-20, “Independent Motor Vehicle Dealers Operating as a Salvage Vehicle Dealer.” The webinar schedule is listed below, and space … Continue reading

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RTB 002-20 Independent Motor Vehicle Dealers Operating as a Salvage Vehicle Dealer

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 002-20 Independent … Continue reading

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TxDMV publishes rule adoptions in the December 27, 2019, issue of the Texas Register

The Texas Department of Motor Vehicles (TxDMV) has adopted rules to 43 TAC Ch. 217 and 43 TAC Ch. 221 in the December 27, 2019, issue of the Texas Register. The adopted language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. … Continue reading

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TxDMV publishes rule adoptions in the December 20, 2019, issue of the Texas Register.

The Texas Department of Motor Vehicles (TxDMV) has adopted amendments to §215.83 and §221.17 to allow military spouses with out-of-state licenses to engage in business in Texas. The effective dates of the rules are December 29, 2019. The adopted language is … Continue reading

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January 2020 Salvage/Nonrepairable Motor Vehicle Manual Update

Please review and distribute as appropriate. The latest update to the Salvage/Nonrepairable Motor Vehicle Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or … Continue reading

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January 2020 Motor Vehicle Title Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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January 2020 Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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Motor Vehicle Dealer Training Seminar – San Antonio

Motor Vehicle Dealers and Industry: We are pleased to announce our Motor Vehicle Dealer Training Seminar on January 23rd, 2020 in San Antonio, Texas.  This presentation will be a broad overview of the rules and regulations surrounding the motor vehicle … Continue reading

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Salvage Motor Vehicle Dealer Training Seminar – San Antonio

Salvage Motor Vehicle Dealers and Industry: We are pleased to announce our Salvage Motor Vehicle Dealer Training Seminar on January 22nd, 2020, in San Antonio, Texas.  This presentation will be a specific overview of the rules and regulations surrounding the … Continue reading

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2020 Calendar and AM Dates

Please review and distribute as appropriate. Attached are two files providing both a calendar and a table listing format of the Gregorian and Application Manager (AM) dates for calendar year 2020. The AM date is part of the transaction identification … Continue reading

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Information Regarding Specialty License Plate Guides, Brochures, and Applications

Please review and distribute as appropriate. The 86th Legislative Session implemented several new specialty license plates. Two of the new specialty license plates, the China Service Medal and the Peace Officer Purple Heart plates, will be implemented with the Registration … Continue reading

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TxDMV Holiday Hours – New Year's Day 2020

The Texas Department of Motor Vehicles (TxDMV) will be closed on New Year’s Day, Wednesday, Jan. 1, 2020. Have a safe and happy new year! Vehicle title and registration services: Most vehicle title and registration services are provided by your county … Continue reading

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Update: RTS Windows 10 Migration

The RTS Windows 10 Migration will be postponed through the holidays until January 3, 2020. Texas Department of Motor Vehicles staff will be reaching out to those counties originally scheduled during this time to coordinate a new migration date. Please … Continue reading

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