Author Archives: TxDMV

Good morning,  The cause of the RTS issue has been identified; a third party VIN decoding system was unavailable until 11 a.m. Central Time.  The RTS servers must be restarted in order to clear the remaining performance issues that resulted … Continue reading →

Good morning, The issue with the RTS system has been identified. Users are unable to look up VINs which are not already in the system such as New and Out-Of-State Vehicles. Support staff are working to resolve the issue. Another … Continue reading →

Good morning, The issue with the RTS system has not been resolved.  Support staff are working to identify and resolve the issue. Another update will be sent by 10:00 AM (09/04/2018) Central Time or as additional information becomes available. The … Continue reading →

Good morning, An issue has been reported with the RTS system.  Support staff are working to identify and resolve the issue. An update will sent by 9:00 AM (09/04/2018) or as additional information becomes available. The statewide ticket for this … Continue reading →

Please review and distribute as appropriate. The Texas Department of Motor Vehicles recently reviewed the costs for RTS workstations and determined that the annual cost to lease an RTS workstation should be amended to reflect the new state replacement cycle … Continue reading →

Please review and distribute as appropriate. Effective Saturday September 1st, the Texas.gov program that you use to process online vehicle registrations, the Transaction Payment Engine (TPE), is changing to a new support email and phone number. Although the current phone … Continue reading →

Please review and distribute as appropriate. American Association of Motor Vehicle Administrators’ Fraud Detection Training Modules The Texas Department of Motor Vehicles (TxDMV) would like to introduce a new eLearning training series created by the American Association of Motor Vehicle … Continue reading →

Good afternoon,   The Registration and Titling System upgrade last week resulted in a significant improvement in the processing time of the nightly batch runs. Compared to the previous week, the system experienced a 54 percent increase in transaction processing … Continue reading →

Good afternoon, The issue with the IRP Transmittal Reports has been resolved and the data has been validated.  To receive the complete IRP Transmittal Report data for this week, please use the report run dates of 08/15/2018 – 08/16/2018.  If … Continue reading →

Good afternoon, As a reminder, TxDMV IT deployed a fix for the IRP Transmittal Report issue last night, Thursday, August 16, 2018.  Support staff estimate the data verification will continue until the end or after the close of business today.  … Continue reading →

Good morning, TxDMV IT deployed a fix for the IRP Transmittal Report issue last night, Thursday, August 16, 2018.  Support staff are verifying the results.  An update will sent by noon Central Time this morning, Friday, August 17, 2018.  If … Continue reading →

Good morning,   Due to issues with the IRP batch process last night the IRP Transmittal Reports will not be available today, August 16, 2018. An update will be sent by tomorrow morning, (08/17/2018) 9:00 AM Central Time. If you have questions please contact the … Continue reading →

Good morning, The scheduled maintenance was completed as of 09:25 AM Central Time this morning, 08/12/2018. If you experience new issues, please contact the Service Desk. If you would like to speak to a Service Desk representative, please call us … Continue reading →