Category Archives: Dealers and Manufacturers

Initial Notification: webDealer Planned Maintenance (04/28/24 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled maintenance for the webDealer System starting at 5:00 AM, Sunday (04/28/2024), lasting up to 8:30 AM Sunday morning. As a reminder, if you are unable to print … Continue reading

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MVCPA publishes a rule proposal in the April 19, 2024, issue of the Texas Register.

The Motor Vehicle Crime Prevention Authority (MVCPA) proposes a rule in the April 19, 2024, issue of the Texas Register. A summary of the proposed rule and the proposed language is available on MVCPA’s website Proposed and Adopted Rules 2024 … Continue reading

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Resolved: webDEALER Performance Issues (03/28/2024 @ 4:59 PM)

Good afternoon, The webDealer performance issue has been resolved. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing this will ensure you always have … Continue reading

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Initial Notification: webDEALER Performance Issues (03/28/2024 @ 3:00 PM)

Good afternoon, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues.  We apologize for the inconvenience and any impact on you or your customers. As a … Continue reading

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Resolved: webDEALER Performance Issues (03/25/2024 @ 5:30 PM)

Good afternoon, The statewide data center connectivity outage has been resolved. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing this will ensure you … Continue reading

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Update: webDEALER Performance Issues (03/25/2024 10:22 AM)

Good morning, The webDealer system is operational at this time. The issues experienced this morning were caused by a statewide data center connectivity outage.  This impacted several agencies, including TxDMV.  webDealer is now functioning as normal.  However, the statewide vendor … Continue reading

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Initial Notification: webDEALER Performance Issues (03/25/2024 @ 8:52 AM)

Good morning, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues.  We apologize for the inconvenience and any impact on you or your customers. As a … Continue reading

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Completed: webDEALER Planned Maintenance (03/22/2024 @ 6:00 PM)

Good morning, The webDEALER planned maintenance was completed as of 1:00 AM this morning,Saturday, 03/23/2024. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading

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Initial Notification: webDealer Scheduled Maintenance (03/22/24 @ 6:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled maintenance for the webDealer System starting at 6:00 PM this evening, Friday (03/22/2024), lasting up to 10:00 PM this evening. This maintenance window was planned based on … Continue reading

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Completed: webDEALER Planned Maintenance (03/15/2024 @ 9:09 PM)

Good evening, The webDEALER planned maintenance was completed as of 9:09 PM this evening, Friday, 03/15/2024. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading

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Reminder: webDealer Planned Maintenance (03/15/24 @ 6:00 PM)

Good afternoon, On Friday, March 15, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 6:00 PM, lasting up to 11:59 PM. During the maintenancewindow, you may experience intermittent network connectivity when accessing thewebDealer … Continue reading

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Initial Notification: webDealer Planned Maintenance (03/15/24 @ 6:00 PM)

Good afternoon, On Friday, March 15, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 6:00 PM, lasting up to 11:59 PM. During the maintenancewindow, you may experience intermittent network connectivity when accessing thewebDealer … Continue reading

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TxDMV publishes a rule proposal in the February 23, 2024, issue of the Texas Register.

The Texas Department of Motor Vehicles (TxDMV) has proposed a rule in the February 23, 2024, issue of the Texas Register. A summary of the proposed rule and the proposed language is available on the TxDMV website at www.TxDMV.gov/general-counsel/proposed-and-adopted-rules-2024. The … Continue reading

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Resolved: webDEALER Performance Issues (02/22/2024 11:45 AM)

Good morning, The webDealer system is now available.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing this will ensure you always have the … Continue reading

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Initial Notification: webDealer Unavailable (2/22/2024 @ 9:59 AM)

Good morning, TxDMV is aware that webDealer is unavailable. TxDMV HQ experienced a power outage a short time ago which impacted our network connectivity and applications, including webDealer. Support staff are working to resolve the issue.  We will provide an … Continue reading

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Webinar Invite for webDEALER 101 Dealer Training

Please review and distribute as appropriate. Join us online for our virtual webDEALER 101 – Dealer Training. These dealer trainings will be specific to licensed motor vehicle dealers and their staff. This presentation will be an overview and introductory training … Continue reading

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Completed: webDEALER Planned Maintenance (02/18/2023 @ 7:50 AM)

Good morning, The webDEALER planned maintenance was completed as of 7:50 AM this morning, Sunday, 02/18/2024. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading

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Final Reminder Notification: webDealer Planned Maintenance (02/18/2024 @ 5:00 AM)

Good afternoon, On Sunday, February 18, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 5:00 AM, lasting up to 9:00 AM (02/18/2024). During the deployment window, webDealer will be unavailable.   As a reminder, if you are … Continue reading

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Initial Notification: webDealer Planned Maintenance (02/18/2024 @ 5:00 AM)

Good morning, On Sunday, February 18, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 5:00 AM, lasting up to 9:00 AM (02/18/2024). During the deployment window, webDealer will be unavailable.   As a reminder, if you are … Continue reading

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Resolved: webDEALER Performance Issues (02/07/2024 5:10 PM)

Good afternoon, The webDealer performance issues have been resolved. The webDealer system is now available. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Performance Issues (02/07/2024 5:10 PM)

Initial Notification: webDEALER Performance Issues (2/07/2024 @ 1:08 PM)

Good afternoon, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues. We will provide updates as more information becomes available.  We apologize for the inconvenience and … Continue reading

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Invite for webDEALER 101 Dealer Training

Please review and distribute as appropriate. Join us online for our virtual webDEALER 101 – Dealer Training. These dealer trainings will be specific to licensed motor vehicle dealers and their staff. This presentation will be an overview and introductory training … Continue reading

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TxDMV Board Meeting – February 8, 2024

TxDMV Board MeetingThursday, February 8, 2024 – 9:00 a.m. Texas Department of Motor Vehicles4000 Jackson Avenue, Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are open to the public. Visit … Continue reading

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Resolved: webDEALER Unavailable (02/01/2024 08:25 AM)

Good morning, The webDealer system is now available. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing this will ensure you always have the … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Unavailable (02/01/2024 08:25 AM)

Initial Notification: webDealer unavailable (02/01/2024 @ 07:50 AM)

Good morning, The webDealer system is currently unavailable.  Support staff are engaged in troubleshooting the issue. An update will be sent once the issue has been resolved. As a reminder, if you are unable to print buyer’s tags, you should use your … Continue reading

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