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Source: Tax Assessor-Collectors
Completed: Scheduled RTS System Maintenance (03/30/2023 @ 11:00 PM)
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Source: Tax Assessor-Collectors
Completed: Scheduled RTS System Maintenance (03/30/2023 @ 11:00 PM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the Registration and Titling System (RTS) and associated applications
this evening, Thursday, March 30, 2023. During this evening’s maintenance window,
users may experience intermittent connectivity when accessing the following RTS
applications:
Starting at 10:30 PM Thursday (03/30/2023), lasting up to 11:00 PM:
Note: A notification update will be published after the RTS deployment is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Scheduled Maintenance (03/30/2023 @ 10:30 PM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the webDealer System starting at 10:30 PM this evening, Thursday
(03/30/2023), lasting up to 11:00 PM. During the deployment window, you may
experience intermittent connectivity when accessing the webDealer system.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible. Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.
Note: A notification update will be published once the webDealer maintenance is
completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: webDealer Scheduled Maintenance (03/30/2023 @ 10:30 PM)
Good morning,
The webDEALER system maintenance was completed as of 9:45 AM this morning, Sunday, 03/26/2023.
Please remember that if you used an Internet Down tag, you must enter the information for that tag into
webDEALER as soon as the system is accessible. Doing this will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Also remember that unused InternetDown tags
are valid for one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Completed: webDEALER System Maintenance (03/26/2023 @ 11:45 AM)
Good morning,
The Registration and Titling System (RTS) system maintenance was completed
as of 9:45 AM this morning, Sunday, 03/26/2023.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Completed: RTS System Maintenance (03/26/2023 @ 11:45 AM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the webDealer system starting at 5:00 AM on Sunday morning,
(03/26/2023), lasting up to 11:00 AM on Sunday morning (03/26/2023). Due to the
nature of this maintenance work, webDealer will not be available during the
Sunday morning maintenance window. Users will experience system non-availability
when accessing the webDealer system during the maintenance window.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible. Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.
Note: A notification update will be published once the webDealer maintenance is
completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: webDealer Scheduled Maintenance: webDealer Unavailable (03/26/2023 @ 5:00 AM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the Registration and Titling System (RTS) and associated applications
on Sunday morning, March 26, 2023. Due to the nature of this maintenance work,
RTS will not be available during the Sunday morning maintenance window. Users will
experience system non-availability when accessing the following RTS applications during
the maintenance window:
Starting at 5:00 AM Sunday (03/26/2023), lasting up to 11:00 AM Sunday (03/26/2023):
Note: A notification update will be published after the RTS maintenance is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Scheduled Maintenance: RTS Unavailable (03/26/2023 @ 05:00 AM)
Good evening,
The webDEALER system maintenance was completed as of 9:17 PM this evening, Friday, 03/24/2023.
Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always have the full allocation
of unused Internet Down tags available when you need them. Also remember that unused Internet
Down tags are valid for one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Completed: webDEALER System Maintenance (03/24/2023 @ 9:30 PM)
Good evening,
The Registration and Titling System (RTS) system maintenance was completed
as of 9:17 PM this evening, Friday, 03/24/2023.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Completed: RTS System Maintenance (03/24/2023 @ 9:30 PM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the webDealer System starting at 7:00 PM this evening, Friday
(03/24/2023), lasting up to 2:00 AM Saturday (03/25/2023). During the deployment
window, you may experience intermittent connectivity when accessing the webDealer
system.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible. Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.
Note: A notification update will be published once the webDealer maintenance is
completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: webDealer Scheduled Maintenance (03/24/2023 @ 7:00 PM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the Registration and Titling System (RTS) and associated applications
this evening, Friday, March 24, 2023. During this evening’s maintenance window,
users may experience intermittent connectivity when accessing the following RTS
applications:
Starting at 7:00 PM Friday (03/24/2023), lasting up to 02:00 AM Saturday (03/25/2023):
Note: A notification update will be published after the RTS deployment is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Scheduled Maintenance (03/24/2023 @ 07:00 PM)
Good afternoon,
The Texas Department of Motor Vehicles is aware of an intermittent issue in Texas.gov (NIC)
where some customers are unable to complete vehicle registration transactions.
Please ensure that you continue to compare your RTS online vehicle renewal transactions
(99 Report) to Texas.gov (NIC) reports to ensure all paid transactions are successful.
Support staff are working to identify and resolve the issue.
An update will be provided once the issue has been resolved.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: Online Vehicle Registration Issue (03/23/2023 @ 1:58 PM)
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Source: Tax Assessor-Collectors
Completed: Scheduled RTS System Maintenance (03/23/2023 @ 10:59 PM)
Good evening,
The webDEALER system is now available.
Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Tax Assessor-Collectors
Resolved: webDealer Available (03/23/2023 @ 08:45 PM)
Good evening,
The RTS system is now available. We apologize for the inconvenience and any impact
on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Tax Assessor-Collectors
Resolved: RTS Available (03/23/2023 @ 08:45 PM)
Good evening,
The webDealer system is currently unavailable. Support staff are engaged in
troubleshooting the issue.
An update will be sent once the lissue has been resolved.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible. Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: webDealer unavailable (03/23/2023 @ 07:50 PM)
Good evening,
The Registration and Titling System (RTS) is currently unavailable.
Support staff are working to resolve the issue.
An update will be sent when the issue has been resolved.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Unavailable (03/23/2023 @ 7:50 PM)
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Source: Tax Assessor-Collectors
Planned Maintenance: RTS (03/23/2023 @ 10:30 PM)
Good evening,
The deployment of the Registration and Titling System (RTS) updates was completed
as of 11:01 PM this evening, Friday, 03/10/2023.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Completed: RTS Release 23.2.1 (03/10/2023 @ 11:01 PM)
Good morning,
The Texas Department of Motor Vehicles (TxDMV) IT Support Staff discovered a
minor issue, isolated to the RTS portion of the 23.2.1 Release, which was deployed
last evening.
A redeployment is scheduled for this evening, Friday, March 10, to update the
Registration and Titling System (RTS). During the deployment window, you may
experience intermittent connectivity when accessing the following RTS application:
Starting at 10:30 PM Friday (03/10/2023), lasting up to midnight:
Note: A notification update will be published after the RTS deployment is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Update: RTS Release 23.2.1 (03/10/2023 @ 10:30 PM)
Good evening,
The deployment of the webDEALER/eLicensing system updates was completed
as of 10:56 PM this evening, Thursday, 03/09/2023.
Please remember that if you used an Internet Down tag, you must enter the information
for that tag into webDEALER as soon as the system is accessible. Doing this will ensure
you always have the full allocation of unused Internet Down tags available when you need
them. Also remember that unused Internet Down tags are valid for one year from the
date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Completed: webDEALER/eLicensing Release 23.2.1 (03/09/2023 @ 10:56 PM)
Good evening,
The deployment of the Registration and Titling System (RTS) updates was completed
as of 10:56 PM this evening, Thursday, 03/09/2023.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Completed: RTS Release 23.2.1 (03/09/2023 @ 10:56 PM)
Good afternoon,
On the evening of March 9, 2023, the Texas Department of Motor Vehicles (TxDMV)
will update the Registration and Titling System (RTS) and associated applications. During
the deployment window, you may experience intermittent connectivity when accessing
the following RTS applications:
Starting at 10:00 PM Thursday (03/09/2023), lasting up to midnight:
Note: A notification update will be published after the RTS deployment is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Final Reminder: RTS Release 23.2.1 (03/09/2023 @ 10:00 PM)
Good afternoon,
On the evening of March 9, 2023, the Texas Department of Motor Vehicles (TxDMV)
will update the Registration and Titling System (RTS) and associated applications. During
the deployment window, you may experience intermittent connectivity when accessing
the following applications:
Starting at 10:00 PM Thursday (03/09/2023), lasting up to midnight:
Note: A notification update will be published after the RTS deployment is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Final Reminder: webDealer/eLicensing Release 23.2.1 (03/09/2023 @ 10:00 PM)
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Source: News and Information
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