Oversize/Overweight Permits Office Days of Operation

Posted on November 25, 2019 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) is adjusting the hours of its Oversize/Overweight Permits Office to enhance customer service.

The Permits Office will cease Saturday operations after Saturday, December 28. The office will be open from 7 a.m. to 5 p.m., Monday through Friday.

Eliminating Saturday phone service is possible due to enhancements the state invested into the Texas Permitting and Routing Optimization System (TxPROS) over the last few years. Most permits that TxDMV staff can issue on a Saturday can be self-issued in TxPROS. This change will allow more permit specialists to be available on days when we see the most demand and most calls are received. That will produce an overall decrease in hold times and permit processing times for customers.

TxPROS is available 24/7 for customers who need Oversize/Overweight permits that are eligible for self-issue.

For information and tutorials on using TxPROS, visit www.TxDMV.gov and search “TxPROS.”

 

Source: Motor Carriers
Oversize/Overweight Permits Office Days of Operation

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TxDMV Holiday Hours – Thanksgiving 2019

Posted on November 21, 2019 by TxDMV

Texas DMV

In observance of Thanksgiving, the Texas Department of Motor Vehicles (TxDMV) will be closed on Thursday, Nov. 28, and Friday, Nov. 29. Additionally, the Oversize/Overweight Permits Office will be closed on Saturday, Nov. 30.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online 24/7 at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

Have a safe and happy holiday! 

Source: Motor Carriers
TxDMV Holiday Hours – Thanksgiving 2019

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Resolved: eLICENSING Issue – 2:30 PM CST, Wednesday, November 20, 2019

Posted on November 20, 2019 by TxDMV

Good afternoon,

The latency issue with the eLICENSING system has been resolved as of 2:30 PM CST November 20, 2019.

We apologize for the inconvenience and any impact to you or your customers.

Thank you,

Customer Service
Texas Department of Motor Vehicles

 

 

Source: Dealers and Manufacturers
Resolved: eLICENSING Issue – 2:30 PM CST, Wednesday, November 20, 2019

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Initial Notification: eLICENSING Issue – 1 PM CST, Wednesday, November 20, 2019

Posted on November 20, 2019 by TxDMV

Good afternoon,

The eLICENSING system is currently experiencing latency issues. If you submit a request in eLICENSING and it does not immediately return the information you requested, please do not submit a duplicate request.

Support staff are working to resolve the issue. An update will be sent by 3:00 PM CST this afternoon, November 20, 2019.

We apologize for the inconvenience and any impact to you or your customers.

Thank you,

Customer Service
Texas Department of Motor Vehicles

 

 

Source: Dealers and Manufacturers
Initial Notification: eLICENSING Issue – 1 PM CST, Wednesday, November 20, 2019

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Huntsville Lock-down

Posted on November 20, 2019 by TxDMV

As of today, November 20, 2019, the TxDMV Huntsville warehouse is still under lock-down status. Over the last few days, TDCJ has provided a small crew of inmates to process orders received from TxDMV-Allocations. Orders for the Counties
and Regional Service Centers are running 2 to 3 days behind normal. Special Plates are being processed with a 2 to 3 day delay as well. I anticipate the lock-down ending early next week. I will provide more information as it becomes available.

 

Best regards,

 

Brad Beaty
||
Program Specialist III
Texas Department of Motor Vehicles

Finance and Administrative Services Division

Email:
brad.beaty@txdmv.gov  
Phone: 512-465-1438

 

Tell us how we’re doing. Complete our
customer satisfaction survey.

 

Source: Tax Assessor-Collectors
Huntsville Lock-down

Posted in Tax Assessor-Collectors | Comments Off on Huntsville Lock-down

New eLearning Modules Available

Posted on November 18, 2019 by TxDMV

Please review and distribute as appropriate.

As you are aware, Senate Bill 604, enacted by the 86th Legislature, added Transportation Code, Section 520.023. The legislation requires the department to implement a training program on the department’s automated registration and titling system and identification of fraudulent activity related to vehicle registration and titling.

We recently provided you with the finalized mapping document that details the eLearning Center modules required for each RTS security permission. In this document, we identified 16 new modules that were in development and would be available by mid-December in advance of the RTS release.

Today, we are pleased to notify you that the following new modules are now available:

  • A-103 – Insufficient Funds
  • A-106 – Additional Collections

Please be aware, to ensure all content is available by mid-December, these modules do not have audio because of the additional development time required. Audio will be added to these modules at a later time. The addition of the audio will be considered non-substantive and will not require retaking the module unless other substantive changes are also made.

As a reminder, these modules are available in the department’s eLearning Center and can be accessed from the TAC Hub by selecting “Go to TxDMV Learning Center” in the TAC Toolbox or directly at https://learningtxdmv.articulate-online.com/Login.aspx.

With this release we have 14 new modules remaining to be released. We will continue to release new modules in the coming weeks until all remaining modules are available for your use.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:TH

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

Source: Tax Assessor-Collectors
New eLearning Modules Available

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Huntsville Lockdown – November 12, 2019

Posted on November 12, 2019 by TxDMV

As of today, November 12, 2019, the TxDMV Warehouse located on the TDCJ-Wynne Unit in Huntsville TX is under lock-down status. At this time, TDCJ anticipates being under lock-down status through the week and
possibly into next week.  No special plate orders will be filled or shipped from the TxDMV Huntsville Warehouse until the lock-down is over.  Small emergency orders received through TxDMV-Allocations will
be filled. Emergency orders consist of warehouse items (non-special plates) that will sustain a county or region that is near depletion for a few days. These orders must be kept to a minimum as they will be shipped Fed Ex.

An update to the lock-down status will be provided as information is received from TDCJ.

 

Best regards,

 

Brad Beaty
||
Program Specialist III
Texas Department of Motor Vehicles

Finance and Administrative Services Division

Email:
brad.beaty@txdmv.gov  

 

Tell us how we’re doing. Complete our
customer satisfaction survey.

 

Source: Tax Assessor-Collectors
Huntsville Lockdown – November 12, 2019

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Revised Registration and Title System (RTS) Training Mapping

Posted on November 8, 2019 by TxDMV

Please review and distribute as appropriate.

As you are aware, Senate Bill 604, enacted by the 86th Legislature, added Transportation Code, Section 520.023. The legislation requires the department to implement a training program on the department’s automated registration and titling system and identification of fraudulent activity related to vehicle registration and titling.

In our September 4 communication, “Legislatively Required Training to Access the Registration and Title System (RTS),” we attached a preliminary document that mapped all available RTS security permissions to the eLearning modules required under the department’s training program.

We have finalized this mapping document and have attached it for your use.  This document details the eLearning Center modules required for each RTS security permission.  The changes between the preliminary and final documents are non-substantive and do not impact modules you have already taken towards specific security permissions.  The changes between these two documents are:

  1. the five AAMVA Fraud modules have been assigned a module number (A-001 through  A-005),
  2. the Status Change and Special Plates modules, which are in development and not yet available, have been renumbered from R-112 and R-113 to R-118 and R-112 respectively,
  3. the “Tow Truck” security permission and associated modules was removed, and
  4. the proposed “T-211 webDEALER” module was removed.

As a reminder, the modules listed in red (see attachment) are currently not available in the eLearning Center.  We are in the process of finalizing development of these modules and will begin making them available in the coming weeks.  These 16 new modules will be available by mid-December in advance of the RTS release.  An additional eight modules have been identified as needing updates.  These modules will be updated once development of the new modules has been completed.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division

JK:TT:TH

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

Source: Tax Assessor-Collectors
Revised Registration and Title System (RTS) Training Mapping

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RTB 008-19 Transfer of Salvage or Nonrepairable Vehicles by Licensed Salvage Vehicle Dealers

Posted on November 7, 2019 by TxDMV

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Salvage Dealers
RTB 008-19 Transfer of Salvage or Nonrepairable Vehicles by Licensed Salvage Vehicle Dealers

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TxDMV Holiday Hours – Veterans Day 2019

Posted on November 7, 2019 by TxDMV

Texas DMV

In observance of Veterans Day, all Texas Department of Motor Vehicles (TxDMV) offices will be closed on Monday, Nov. 11. Note to motor carriers: The Motor Carrier Oversize/Overweight Permits Section will also be closed on Saturday, Nov. 9. 

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online 24/7 at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

Source: Motor Carriers
TxDMV Holiday Hours – Veterans Day 2019

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eView for November 2019

Posted on November 5, 2019 by TxDMV

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles is previewing two redesigned license plates, Texas A&M Maroon and Texas A&M Classic (Crossover). We offer you the opportunity to provide input on these license plates.

Please visit us at the following link to provide your comments no later than 5:00 p.m., November 14, 2019.

http://www.txdmv.gov/motorists/license-plates/eview

The department will review and consider all input received.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
eView for November 2019

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Resolved: Website PDF issues

Posted on November 4, 2019 by TxDMV

Texas DMV

Technical issues that prevented users from being able to download PDF files from the TxDMV website today have been resolved. We apologize for the inconvenience. 

 

 

Source: Tax Assessor-Collectors
Resolved: Website PDF issues

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Initial Notification: Standard Presumptive Value (SPV) calculator in RTS

Posted on November 1, 2019 by TxDMV

Texas DMV

Good afternoon,

An issue has been reported with the Standard Presumptive Value (SPV) calculator in RTS Point of Sale (POS). Our support staff have contacted the vendor and are working to resolve the issue as soon as possible. In the meantime, please use the SPV calculator on the TxDMV homepage at https://www.txdmv.gov/.

Thank you,
IT Services Division  
Texas Department of Motor Vehicles

 

Source: Tax Assessor-Collectors
Initial Notification: Standard Presumptive Value (SPV) calculator in RTS

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Revised Application for Texas Title and/or Registration (Form 130-U) and Detailed Instructions for Application for Texas Title and/or Registration (Form VTR-130-UIF)

Posted on October 28, 2019 by TxDMV

Please review and distribute as appropriate.

The Application for Texas Title and/or Registration (Form 130-U) has been revised as a result of Senate Bill 976, enacted by the 86th Legislature, to allow an applicant to indicate they have a communication impediment. Additionally, minor changes were made for consistency throughout the form. Due to these changes, the Detailed Instructions for Application for Texas Title and/or Registration (Form VTR-130-UIF) has also been revised.

The revised Form 130-U and Form VTR-130-UIF are available on our website at www.TxDMV.gov and may be used immediately.

Existing versions and pre-printed stock of Form 130-U remain valid for use. Once the existing, pre-printed stock is depleted, the revised Form 130-U will be available for order by county tax assessor-collector offices.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:KJ

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
Revised Application for Texas Title and/or Registration (Form 130-U) and Detailed Instructions for Application for Texas Title and/or Registration (Form VTR-130-UIF)

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Resolved: eLICENSING System Issues

Posted on October 25, 2019 by TxDMV

Good afternoon,

The eLICENSING system performance issues have been resolved. 

Thank you,

IT Services
Texas Department of Motor Vehicles 

 

 

 

Source: Dealers and Manufacturers
Resolved: eLICENSING System Issues

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Initial Notification: eLICENSING System Issues

Posted on October 25, 2019 by TxDMV

Good afternoon,

The eLICENSING system is experiencing performance issues. The Salesforce vendor is working to resolve the issue.  An update will be sent by 5:00 PM this afternoon, 10/25/2019.

Thank you,

IT Services
Texas Department of Motor Vehicles 

 

 

 

Source: Dealers and Manufacturers
Initial Notification: eLICENSING System Issues

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Revised Salvage Vehicle Dealer Bill of Sale for a Junk Motor Vehicle (Form VTR-203)

Posted on October 25, 2019 by TxDMV

Please review and distribute as appropriate.

The Salvage Vehicle Dealer Bill of Sale for a Junk Motor Vehicle (Form VTR-203) has been revised to update the statutory references in the Salvage Vehicle Dealer Certification.  The revised Form VTR-203 is available on our website at www.TxDMV.gov for immediate use.  Existing versions of Form VTR-203 should no longer be used.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division

JK:TT:MA

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

Source: Metal Recyclers and Used Auto Part Recyclers
Revised Salvage Vehicle Dealer Bill of Sale for a Junk Motor Vehicle (Form VTR-203)

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Revised Storage Lien Foreclosure (Form VTR-265-S)

Posted on October 25, 2019 by TxDMV

Please review and distribute as appropriate.

The Storage Lien Foreclosure (Form VTR-265-S) has been revised with non-substantive changes.  The revised Form VTR-265-S is available on our website at www.TxDMV.gov and may be used immediately.

Existing versions of Form VTR-265-S remain valid for use; however, we encourage you to begin utilizing the latest version available on our website.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division

JK:TT:MA

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Motorist Services
Revised Storage Lien Foreclosure (Form VTR-265-S)

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Storm-Related Temporary Suspension of Motor Carrier Requirements

Posted on October 22, 2019 by TxDMV

Governor Greg Abbott has declared a disaster for certain counties affected by the storm that struck Texas October 20, 2019. The Texas Department of Motor Vehicles has responded by temporarily suspending IRP vehicle registration, 72/144-hour temporary registration permits, size and weight restrictions, and oversize/overweight permitting requirements for vehicles and loads associated with activities needed to provide disaster assistance to those counties.

Included are: Cass, Cameron, Collin, Dallas, Ellis, Erath, Hunt, Kaufman, Lamar, Panola, Rains, Rockwall, Rusk, Tarrant, Van Zandt and Wood counties.

Motor carriers involved in these efforts should print the Governor’s declaration and the TxDMV Waiver Notice and carry both in the vehicle. Both documents are found here under “Take Note”: http://www.txdmv.gov/motor-carriers

You may use the “Bid Route” feature in the Texas Permitting and Routing Optimization System (TxPROS) at https://txpros.txdmv.gov/ to route loads safely during this emergency. For information on other restrictions go here: http://www.txdmv.gov/motorcarriers/permit-restrictions.

For a more accurate route than the bid route tool, contact us for routing assistance at 1-800-299-1700, option 2.

 

 

 

Source: Motor Carriers
Storm-Related Temporary Suspension of Motor Carrier Requirements

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TxDMV publishes rule proposals in the October 18, 2019, issue of the Texas Register.

Posted on October 21, 2019 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the October 18, 2019, issue of the Texas Register. The proposed language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules.

The proposals are posted for public comment until 5:00 p.m. on November 18, 2019. Please submit separate comments for each proposal.

The proposals include:

  • new §§217.76-217.78 concerning suspension or denial of access to the Registration and Title System; and
  • new Chapter 223 concerning county tax assessor-collector reporting of suspected fraud, waste, or abuse.

 

 

Source: Dealers and Manufacturers
TxDMV publishes rule proposals in the October 18, 2019, issue of the Texas Register.

Posted in Dealers and Manufacturers | Comments Off on TxDMV publishes rule proposals in the October 18, 2019, issue of the Texas Register.

Revised Certification of a Communication Impediment (Form VTR-216)

Posted on October 10, 2019 by TxDMV

Please review and distribute as appropriate.

The Certification of a Communication Impediment (Form VTR-216) has been revised to remove the restriction that the communication impediment notation may only be placed at time of initial registration or renewal. The revised Form VTR-216 is available on our website at www.TxDMV.gov and may be used immediately.

Existing versions of Form VTR-216 remain valid for use; however, we encourage you to begin utilizing the latest version available on our website.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:EG

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Motorist Services
Revised Certification of a Communication Impediment (Form VTR-216)

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October 2019 Motor Vehicle Title Manual Update

Posted on October 8, 2019 by TxDMV

Please review and distribute as appropriate.

The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov.

We welcome your feedback and encourage you to email any comments or suggestions to VTR_Title_Reg-Manual-Update@txdmv.gov (please note the underscores between VTR and Title and between Title and Reg).

Updates for this release are marked with red change bars in the text.

A majority of the manual revisions include changes from the 86th Legislative Session. The following are brief summaries of the chapters updated in the October 2019 revision.

Chapter 6 – Application and Issuance of Certificate of Title
Section 6.1, “Application for Texas Title and/or Registration (Form 130-U),” was updated as a result of Senate Bill (SB) 976 to add information regarding the ability to add or remove a Communication Impediment indicator to a vehicle record. The Certification of a Communication Impediment (Form VTR-216) was created to facilitate the implementation of this bill.

Section 6.10, “Stop Title Requests,” was updated to provide clarifying language on the requirements for when a temporary legal hold is placed on a motor vehicle record.

Chapter 10 – Evidence of Ownership
Section 10.2, “Manufacturer’s Certificate of Origin (MCO),” was updated as a result of House Bill (HB) 1548 and HB 1755 to clarify an MCO for an off-highway motorcycle, all-terrain vehicle (ATV), recreational off-highway vehicle (ROV), utility vehicle (UTV), and sand rail must contain a statement the vehicle is for off-highway use only.

Chapter 13 – Evidence of Ownership
All of Chapter 13 was updated as a result of HB 3171, to remove the term “motor-driven cycle” and replace it with “motorcycle.” Additionally, updates were made as a result of HB 1548 and HB 1755 to add UTVs and sand rails to the list of off-highway vehicles throughout the chapter.

Chapter 14 – Vehicle Types
Section 14.1, “Definitions,” was updated as a result of HB 1548, HB 1755, and HB 3171 to update the definition of a motor vehicle to include an off-highway vehicle and to remove the reference to a motor-driven cycle.

Section 14.3, “Moped,” was updated as a result of HB 3171 to update the definition of a moped.

Section 14.13, “Off-Highway Use Vehicles,” was updated as a result of HB 1548 and HB 1755 to incorporate information provided in the Registration and Title Bulletin (RTB) #004-19, which details the titling requirements for UTVs and sand rails.

Section 14.14, “Miscellaneous Vehicle Types,” was updated as a result of HB 1755, to update the former military vehicle definition.

All of Chapter 14 was updated as a result of HB 3171, to remove the term “motor-driven cycle” and replace it with “motorcycle.” Additionally, information was updated to add UTVs and sand rails to the list of off-highway vehicles throughout the chapter.

Chapter 17 – Rights of Survivorship
Section 17.1, “Rights of Survivorship Agreement,” was updated to provide clarification that a death certificate is required to be presented with a transaction in which it is needed as supporting documentation; however, it should be returned to the applicant.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:EG

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Motorist Services
October 2019 Motor Vehicle Title Manual Update

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Resolved: Service Interruption – eLICENSING and Online Registration Renewals

Posted on September 27, 2019 by TxDMV

Good afternoon,

The Texas.gov payment system that processes online registration renewals and eLICENSING applications is now available. 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

IT Division
Texas Department of Motor Vehicles

 

 

Source: Dealers and Manufacturers
Resolved: Service Interruption – eLICENSING and Online Registration Renewals

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Initial Notice: Service Interruption – eLICENSING and Online Registration Renewals

Posted on September 27, 2019 by TxDMV

Good afternoon,

The Texas.gov payment system that processes online registration renewals and eLICENSING applications is currently unavailable. Texas.gov support staff are working to identify and resolve the issue.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

IT Division
Texas Department of Motor Vehicles

 

 

Source: Dealers and Manufacturers
Initial Notice: Service Interruption – eLICENSING and Online Registration Renewals

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TxDMV Office Delays & Closures 9/20/2019

Posted on September 20, 2019 by TxDMV

Texas DMV

Weather and road conditions are affecting the operating hours of the following Texas Department of Motor Vehicles (TxDMV) offices on Friday, Sept. 20, 2019:

  • Beaumont Regional Service Center: Closed
  • Houston Regional Service Center: Opening at noon

Source: News and Information
TxDMV Office Delays & Closures 9/20/2019

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