Monthly Archives: March 2021

TxDMV Board Meeting – April 1, 2021

Board Meeting Thursday, April 1, 2021 – 8:00 a.m. via telephone conference call using Webex or the toll free number below. If you have any technical questions about accessing the meeting, please send an email to Board.Tech.Help@txdmv.gov. Instructions for accessing … Continue reading

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TxDMV Finance and Audit Committee Meeting – March 31, 2021

Finance and Audit Committee Meeting Wednesday, March 31, 2021 – 2:00 p.m. via telephone conference call using Webex or the toll free number below. If you have any technical questions about accessing the meeting, please send an email to Board.Tech.Help@txdmv.gov. … Continue reading

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Resolved: eLICENSING System Performance Degradation

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce has resolved the performance issues.    We apologize for any inconvenience. Thank you, Texas Department of Motor VehiclesIT Department     Source: Dealers and Manufacturers Resolved: eLICENSING System Performance Degradation

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Initial Notification: eLICENSING System Performance Degradation

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce has reported that eLicensing users may be experiencing issues with some functionality that is not available or running at less than optimal performance. Salesforce support staff are working to resolve the issue.  … Continue reading

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Resolved: MyPlates is Unavailable

Good morning, MyPlates is now available.   We apologize for the inconvenience. Thank you,  Texas Department of Motor Vehicles IT Services Division   Source: Motorist Services Resolved: MyPlates is Unavailable

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Initial Notification: MyPlates is Unavailable

Good morning, MyPlates is currently unavailable.  IT support staff are working to resolve the issue. We apologize for the inconvenience. Thank you,  Texas Department of Motor Vehicles IT Services Division   Source: Motorist Services Initial Notification: MyPlates is Unavailable

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Complete: eLicensing Release 10.0.0 (3/20/2021 @ 10:47 PM)

Good evening, The deployment of the eLicensing system updates were completed as of 10:47 PM this evening, 3/20/2021. Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers and Manufacturers Complete: eLicensing Release 10.0.0 (3/20/2021 @ 10:47 PM)

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Postponed: webDEALER Release 10.0.0

Good afternoon, The webDEALER Release 10.0.0 has been postponed. A communication will be sent when a new date has been scheduled for the release. Thank you,  Texas Department of Motor Vehicles IT Services Division   Source: Dealers and Manufacturers Postponed: … Continue reading

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Postponed: RTS/webDEALER Release 10.0.0

Good afternoon, The RTS/webDEALER Release 10.0.0 has been postponed. A communication will be sent when a new date has been scheduled for the release. Thank you,  Texas Department of Motor Vehicles IT Services Division   Source: Tax Assessor-Collectors Postponed: RTS/webDEALER … Continue reading

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Update: RTS/webDEALER Release 10.0.0 (3/20/2021 @ 6:00 PM)

Good afternoon, Over the weekend of March 19, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues … Continue reading

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Reminder: eLicensing Release 10.0.0 (3/20/2021 @ 10:00 PM)

Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the eLicensing system with Release 10.0.0 on Saturday, March 20, 2021 starting at 10:00 PM until 11:00 PM. During the deployment of the 10.0.0 Release you may experience intermittent connectivity … Continue reading

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Initial Notification: webDEALER Release 10.0.0 (3/20/2021 @ 6:00 PM)

  Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the webDEALER system with Release 10.0.0 on Saturday, March 20, 2021 starting at 6:00 PM until Sunday, March 21, 2021 at 6:00 PM. During the deployment of the 10.0.0 … Continue reading

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Texas Department of Motor Vehicles Customer Service Survey – 2021

The Texas Department of Motor Vehicles strives to provide premier customer service.  To help us on our path of continual improvement, the department would appreciate your feedback through a brief online survey that will take approximately five minutes. Your anonymous … Continue reading

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Initial Notification: RTS Release 10.0.0 (3/12/2021 @ 1:45 PM)

Good afternoon, Over the weekend of March 20, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) Systems. During the deployment of the new release you may experience intermittent connectivity issues to the … Continue reading

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Initial Notification: MCCS Release 10.0.0 (3/12/2021 @ 1:40 PM)

Good afternoon, Over the weekend of March 20, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the MCCS system. During the deployment of the new release you may experience intermittent connectivity issues to the following applications:  Starting Saturday (3/20/2021) … Continue reading

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Reminder: eLicensing Release 10.0.0 (3/12/2021 @ 1:37 PM)

Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the eLicensing system with Release 10.0.0 on Saturday, March 20, 2021 starting at 10:00 PM until 11:00 PM. During the deployment of the 10.0.0 Release you may experience intermittent connectivity … Continue reading

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Resolved: Network Issues

Our network issues have been resolved.   We apologize for any inconvenience.        Source: Motor Carriers Resolved: Network Issues

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Resoved: Network Issue (3/10/2021 @ 10:00 AM)

Good morning, The network issues have been resolved.  We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas Department Of Motor VehiclesIT Services Division       Source: Dealers and Manufacturers Resoved: Network Issue … Continue reading

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Network Issues

We are currently experiencing technical issues with our network. We are working to resolve the issues as quickly as possible.  We apologize for any inconvenience.        Source: Motor Carriers Network Issues

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Initial Notification: Network Issue (3/10/2021 @ 9:00 AM)

Good morning,  The agency is currently experiencing network issues and working to resolve. An update will be sent by 12:00 PM or as more information becomes available.  Thank you,  Texas Department Of Motor VehiclesIT Services Division       Source: Dealers … Continue reading

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Informational: webDEALER/webSALVAGE (3/5/2021 @ 6:00 PM)

Some records that were submitted on Thursday, March 4th have the Previous Owner Name as “STEPHEN BANDA AUTOMALL’.  These can be viewed under Documents on the title preview  There are two ways to correct this. Web Dealer Titles that have not been … Continue reading

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Informational: webDEALER/webSALVAGE (3/5/2021 @ 1:20 PM)

Good afternoon, webDEALERS/webSALVAGE users may experience a slight delay or slowness as a significant number of users attempt to connect and resume processing transactions. If you experience difficulty processing transactions, please try again at a later time. We apologize for … Continue reading

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Informational: webDEALER/webSALVAGE (3/5/2021 @ 12:30 PM)

 Good afternoon, Users experiencing issues with webDEALER/webSALVAGE will need to refresh their browsers due to the emergency maintenance being completed. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles … Continue reading

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Resolved: webDEALER/webSALVAGE Issue (3/5/2021 @ 12:00 PM)

Good afternoon, The webDEALER/webSALVAGE emergency maintenance has been completed. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Division     Source: Dealers and Manufacturers Resolved: webDEALER/webSALVAGE Issue (3/5/2021 … Continue reading

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Correction: Update: webDEALER/webSALVAGE Issue (3/5/2021 @ 9:17 AM)

Good morning, TxDMV continues to perform emergency maintenance on webDEALER/webSALVAGE this morning. A notification will be sent when the system is available.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of … Continue reading

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