Author Archives: TxDMV

Reminder Notification: webDEALER Scheduled Maintenance (10/05/2025 @ 5:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (10/05/2025), lasting up to11:00 AM, Sunday (10/05/2025). Due to the nature of this maintenance, the webDEALER System will beunavailable during the maintenance … Continue reading

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Initial Notification: Cognos Scheduled Maintenance (10/05/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (10/05/2025), lasting up to11:00 AM, Sunday (10/05/2025). Due to the nature of this maintenance, the Cognos reporting system will be unavailable during … Continue reading

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Initial Notification: eLICENSING Scheduled Maintenance (10/05/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (10/05/2025), lasting up to11:00 AM, Sunday (10/05/2025). Due to the nature of this maintenance, the eLICENSING System will beunavailable during the maintenance … Continue reading

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Initial Notification: webDEALER Scheduled Maintenance (10/05/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (10/05/2025), lasting up to11:00 AM, Sunday (10/05/2025). Due to the nature of this maintenance, the webDEALER System will beunavailable during the maintenance … Continue reading

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Informational: RESOLVED – RTS – Cognos reporting and Funds Remittance (09/26/2025 @ 10:08 AM)

Good morning, The RTS – Cognos reporting and Funds Remittance IRP Transmittal Report issue has been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles Source: Tax Assessor-Collectors … Continue reading

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Reminder: New TxPROS Payment Process

On the evening of September 29, 2025, TxPROS will offer a new shopping cart payment feature. This enhancement will allow customers to add multiple permits to their “shopping cart” and pay for them in a single transaction. Permits eligible for … Continue reading

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TxFLEET Release on October 2

Beginning October 2, 2025, several TxFLEET updates will be implemented as part of ongoing efforts to streamline and enhance the system. The updates are designed to improve user experience and system efficiency. We encourage all TxFLEET users to review the … Continue reading

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Resident County for Title Applications in webDEALER

The Texas Department of Motor Vehicles (TxDMV) is aware that webDEALER is currently limiting the resident county to the county associated to the owner’s address and does not provide the option for the dealer to modify the resident county. As … Continue reading

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Title Application Processing for Courtesy Deliveries

The following provides guidance regarding the processing of title applications for courtesy deliveries. A courtesy delivery is when a vehicle is sold to Texas residents by either an out of state dealership, or a dealership that is not located a … Continue reading

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Informational: RTS – Cognos reporting and Funds Remittance (09/18/2025 @ 11:52 AM)

Good morning, TxDMV is aware of an issue with the IRP Transmittal Report. We are actively working to correctthe issue and will send an update once the issue has been resolved. Please do not remit funds until the issue is … Continue reading

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Inventory Management System (IMS) Ordering Functionality for Dealers

Texas Department of Motor Vehicles (TxDMV) has made new system features and performance improvements to the Inventory Management System (IMS). Dealers can now order additional plates from the IMS! As a reminder, plate orders can only be submitted if you … Continue reading

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New TxPROS Payment Process

Beginning September 29, 2025, TxPROS will offer a new shopping cart payment feature. This enhancement will allow customers to add multiple permits to their “shopping cart” and pay for them in a single transaction. Permits eligible for self-issuance will still … Continue reading

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Completed: RTS Planned Maintenance (09/14/2025 @ 10:00 AM)

Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 10:00 AM this morning, Sunday, 09/14/2025. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Planned Maintenance (09/14/2025 @ 10:00 … Continue reading

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Completed: webDEALER Planned Maintenance (09/14/2025 @ 10:00 AM)

Good morning, The webDEALER planned maintenance was completed as of 10:00 AM this morning, Sunday, 09/14/2025. Thank you, Texas Department of Motor VehiclesIT Services Division     Source: Dealers and Manufacturers Completed: webDEALER Planned Maintenance (09/14/2025 @ 10:00 AM)

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Initial Notification: RTS Planned Maintenance (09/14/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing planned maintenance for the RTS System starting at 5:00 AM , Sunday (09/14/2025), lasting up to 11:00 AM. Note: A notification will be published once the RTS maintenance … Continue reading

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Initial Notification: webDEALER Planned Maintenance (09/14/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing planned maintenance for the webDealer System starting at 5:00 AM, Sunday (09/14/2025), lasting up to 11:00 AM. Note: A notification will be published once the webDealer maintenance is … Continue reading

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Informational: Cognos Reports Processing (09/12/2025 @ 12:28 PM)

Good afternoon, Due to a Shared Technology Services (STS) data center outage, which resulted in critical system issues, the RTS report generation process did experience intermittent connectivity over the last couple of days. This may have resulted in some delayed … Continue reading

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Resolved: Cognos Unavailable (09/11/2025 @ 1:14 PM)

Good afternoon, The Cognos system is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Resolved: Cognos Unavailable (09/11/2025 @ … Continue reading

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Resolved: webDealer Unavailable (09/11/2025 @ 1:00 PM)

Good afternoon, The webDealer System is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division   Source: Dealers and Manufacturers Resolved: webDealer Unavailable (09/11/2025 … Continue reading

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ePLATE to webDEALER Transaction Process Training Now Available

ePLATE to webDEALER Transaction Process training is now available on our TxDMV YouTube channel. This new training provides an overview and live walk-through of a transaction from plate assignment to submitting the title application in webDEALER. The training is also … Continue reading

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Initial Notification: Some Cognos Reports are delayed (09/11/2025 09:38 AM)

Good morning, Certain report data did not not meet the cut-off timeline for processing.  For this reason, some Cognos Reporting will be delayed as follows: 1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  IRP Transmittal Invoice … Continue reading

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Initial Notification: webDealer Unavailable (09/11/2025 @ 7:48 AM)

Good morning, The webDealer system is currently unavailable due to a Shared Technology Services (STS) data center outage. The STS Data Center Services (DCS) vendors and DIR have been working with support staff overnight to correct the issue; however, no … Continue reading

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Initial Notification: Cognos Unavailable (09/11/2025 @ 7:25 AM)

Good morning, The Cognos system is currently unavailable due to a Shared Technology Services (STS)data center outage. The STS Data Center Services (DCS) vendors and DIR have beenworking with support staff overnight to correct the issue. However, no resolution hasbeen … Continue reading

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Initial Notification: RTS Unavailable (09/11/2025 @ 7:10 AM)

Good morning, The RTS is currently unavailable due to a Shared Technology Services (STS) data center outage.The STS Data Center Services (DCS) vendors and DIR have been working with support staff overnightto correct the issue; however, no resolution has been … Continue reading

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Resolved: webDealer Unavailable (09/10/2025 @ 4:20 PM)

Good afternoon, The webDealer System is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division   Source: Dealers and Manufacturers Resolved: webDealer Unavailable (09/10/2025 … Continue reading

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