Author Archives: TxDMV

Resolved: RTS Available (12/06/2021 @ 9:20 AM)

Posted on December 6, 2021 by TxDMV

Good morning, The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     Source: Tax Assessor-Collectors Resolved: RTS Available (12/06/2021 @ 9:20 … Continue reading →

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Initial Notification: RTS Unavailable (12/06/2021 @ 9:10 AM)

Posted on December 6, 2021 by TxDMV

Good morning, The Registration and Titling System (RTS) experienced an outage this morning and most functionality has since been restored. The Search by Owner feature is currently unavailable. Staff are working to identify and resolve the issue. We apologize for … Continue reading →

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Resolved: TxDMV Call Centers Available (11/30/2021 @ 10:15 AM)

Posted on November 30, 2021 by TxDMV

Good morning,  Our call center vendor, Cisco, reported they identified and resolved a technical issue which occurred within their telecommunication systems. This issue lead to a brief outage that was experienced in our call centers. All call centers are now operational and available. … Continue reading →

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Initial Notification: TxDMV Call Centers unavailable (11/30/2021 @ 9:45 AM)

Posted on November 30, 2021 by TxDMV

Good morning,   All Texas Department of Motor Vehicles call centers are currently unavailable. Telecommunication support staff are currently working to identify and resolve the issue.    We apologize for the inconvenience and any impact on you or your customers.   … Continue reading →

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Reminder: 2021 Motor Carrier Division Customer Satisfaction Survey

Posted on November 30, 2021 by TxDMV

Motor Carrier Customer Satisfaction Survey Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and … Continue reading →

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TxDMV Board Meeting – December 2, 2021

Posted on November 29, 2021 by TxDMV

Board Meeting Thursday, December 2, 2021 – 9:00 a.m.   William B. Travis Building 1701 N. Congress Ave., Room 1.111 Austin, Texas 78701 Link to Meeting Agenda TxDMV Board, committee and advisory committee meetings are open to the public. Visit … Continue reading →

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TxDMV Board’s Projects and Operations Committee Meeting – December 1, 2021

Posted on November 29, 2021 by TxDMV

Projects and Operations Committee Meeting Wednesday, December 1, 2021 – 2:00 p.m.   William B. Travis Building 1701 N. Congress Ave., Room 1.111 Austin, Texas 78701 Link to Meeting Agenda TxDMV Board, committee and advisory committee meetings are open to … Continue reading →

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TxDMV Holiday Hours – Thanksgiving 2021

Posted on November 22, 2021 by TxDMV

In observance of Thanksgiving, the Texas Department of Motor Vehicles (TxDMV) will be closed on Thursday, Nov. 25, and Friday, Nov. 26. Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County … Continue reading →

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TxDMV publishes rule proposals in the November 12, 2021, issue of the Texas Register.

Posted on November 17, 2021 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the November 12, 2021, issue of the Texas Register. The proposed language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. The proposals are posted for public comment until 5:00 p.m. … Continue reading →

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TxDMV publishes a rule adoption in the November 12, 2021, issue of the Texas Register.

Posted on November 17, 2021 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) has adopted rules in the November 12, 2021, issue of the Texas Register. The adoption addresses specialty license plates and parking placards for vehicles of certain disabled veterans (effective January 1, 2022). The … Continue reading →

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Initial Notification: RTS Performance Issue: Emergency Firewall Reset 7:00 PM – 7:15 PM today (11/15/21 4:40 PM)

Posted on November 15, 2021 by TxDMV

Good afternoon, TxDMV will be performing emergency maintenance this evening between 7:00 PM and 7:15 PM. Please ensure all transactions have been completed before 7:00 PM and no new transactions are started until the maintenance window has closed at 7:15 … Continue reading →

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Initial Notification: RTS Slowness & Performance Issues (11/10/21 11:30 AM)

Posted on November 10, 2021 by TxDMV

Good morning, The RTS System is currently running slower than normal and experiencing intermittent performance issues.  Support staff are aware of the issue and working to resolve the issue. We apologize for the inconvenience and any impact on you or … Continue reading →

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Resolved: Statewide Network Issues (11/10/21 11:25AM)

Posted on November 10, 2021 by TxDMV

Good morning, The network outage identified earlier was due to an outage on the Verizon carrier network. The outage was limited to TAC offices that are serviced by Verizon LTE. Verizon services have been restored and we have confirmed that … Continue reading →

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Initial Notification: Statewide Network Issues (11/10/21 9:20AM)

Posted on November 10, 2021 by TxDMV

Good afternoon, TxDMV is currently experiencing network connectivity issues.  TxDMV staff are currently troubleshooting these network issues.  We will send an update once the network issues have been resolved. We apologize for the inconvenience and any impact on you or … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Statewide Network Issues (11/10/21 9:20AM)

TxDMV Holiday Hours – Veterans Day 2021

Posted on November 9, 2021 by TxDMV

In observance of Veterans Day, the Texas Department of Motor Vehicles (TxDMV) will be closed on Thursday, Nov. 11.   Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours … Continue reading →

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Texas by Texas and Internet Vehicle Title and Registration Service Online Renewal and Reports

Posted on November 8, 2021 by TxDMV

Please review and distribute as appropriate. This is a follow up to a communication on August 27, 2021, regarding the deployment of the Texas by Texas (TxT) application for online registration renewal. The Texas Department of Motor Vehicles (TxDMV), in … Continue reading →

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2021 Motor Carrier Division Customer Satisfaction Survey

Posted on November 8, 2021 by TxDMV

Motor Carrier Customer Satisfaction Survey Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and … Continue reading →

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Resolved: RTS Access Issue (11/8/2021 @ 10:55 AM)

Posted on November 8, 2021 by TxDMV

Good morning, An issue had been reported where users were unable to access RTS. Support staff investigated the issue and report that the issue has now been resolved.     We apologize for the inconvenience and any impact on you or … Continue reading →

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Red Flag Referral Submissions

Posted on November 4, 2021 by TxDMV

                     Please review and distribute as appropriate. In order to strengthen Texas Department of Motor Vehicles (TxDMV) efforts to prevent and detect fraud, waste, and abuse, the Enforcement Division is streamlining functions pertaining to the Red Flag Referral process. The … Continue reading →

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Resolved: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 12:25PM)

Posted on November 2, 2021 by TxDMV

Good afternoon, webDEALER emergency maintenance has been completed.  The webDEALER system is now available.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 12:25PM)

Initial Notification: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 10:30 AM)

Posted on November 2, 2021 by TxDMV

Good morning, The webDEALER system will be undergoing emergency maintenance this afternoon, Tuesday November 2, from 12:00PM to 12:30PM.  You may experience intermittent connectivity to the webDEALER system during the maintenance window. As a reminder, if you are unable to … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 10:30 AM)

Resolved: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 8:55PM)

Posted on November 2, 2021 by TxDMV

Good evening, webDEALER emergency maintenance has been completed.  The webDEALER system is now available.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 8:55PM)

Update: webDEALER Service Disruption 6:30PM – 7:00PM today. Maintenance is ongoing. (11/01/21 7:20 PM)

Posted on November 2, 2021 by TxDMV

Good afternoon, The webDEALER system emergency maintenance work commenced at 6:30PM this evening, Monday November 1, and is still ongoing.  The maintenance window is now being extended beyond 7:00PM.  You may experience webDEALER intermittent connectivity during the maintenance window as … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Update: webDEALER Service Disruption 6:30PM – 7:00PM today. Maintenance is ongoing. (11/01/21 7:20 PM)

Initial Notification: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 6:20 PM)

Posted on November 1, 2021 by TxDMV

Good afternoon, The webDEALER system will be undergoing emergency maintenance this evening, Monday November 1, from 6:30PM to 7:00PM.  webDEALER will not be available during the maintenance window. As a reminder, if you are unable to print buyer’s tags, you … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 6:20 PM)

MCCS and eLINC: Address Verification Issues Resolved

Posted on November 1, 2021 by TxDMV

Important Notice The address verification issues within MCCS and eLINC have been resolved.   Contact TxDMV’s Credentialing Section at 1-800-299-1700, option 3 for more information. We apologize for the earlier inconvenience.      Source: Motor Carriers MCCS and eLINC: Address Verification … Continue reading →

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