Category Archives: Tax Assessor-Collectors

Good afternoon, NMVTIS online and batch processing will be down for maintenance beginning Saturday, January 19, at 3 p.m. CST through Monday, January 21, at 9 a.m. CST. We do not anticipate any impact on batch reports for Monday and Tuesday … Continue reading →

Good morning,   The NMVTIS data file was not received from AAMVA for today, Thursday January 17, 2019.  As a result, there is no NMVTIS report available for today.    If you would like to speak to a Customer Service Representative, … Continue reading →

Good afternoon, The issue with the RTS system has been resolved.  You may need to restart your RTS session. Please check your set aside transactions and your Transaction Reconciliation Report. If you encounter new issues please contact a customer service … Continue reading →

Good afternoon, An issue has been reported with the RTS system that may prevent some users from logging on. Support staff are working to identify and resolve the issue.  An update will be sent by 6:00 PM today (1/14/2019) or … Continue reading →

Good afternoon, The issue with the RTS system has been resolved.  You may need to restart your RTS session. Please check your set aside transactions and your Transaction Reconciliation Report. If you encounter new issues please contact a customer service … Continue reading →

Good afternoon, An issue has been reported with the RTS system that may prevent some users from logging on. Support staff are working to identify and resolve the issue.  An update will be sent by 4:30 PM today (1/14/2019) or … Continue reading →

Please review and distribute as appropriate. As you are aware, the department implemented Registration and Title System (RTS) Release 9.2 on December 31, 2018. As part of this release, RTS requires entry of the last four digits of the document … Continue reading →

Please review and distribute as appropriate. The department recently notified stakeholders that the Vehicle Titles and Registration Division had completed a review and/or update of 60 registration related forms and made the updated forms available on the TxDMV website. To … Continue reading →

Good morning,   The RTS system encountered a performance issue between 10:52 AM Central Time and lasted until 11:15 AM Central Time today (01/03/2019) which caused a limited number of users to experience a communication error message. If you experienced this issue, please reboot your … Continue reading →

Please review and distribute as appropriate. Additional webinars will be held for county tax assessor-collectors to discuss:• RTB #006-18, “Delinquent Transfer Penalty Fees for Unrecovered Stolen Vehicles”• RTB #007-18, “Changes to Certified Copies of Texas Titles”• RTB #009-18, “Acceptance of … Continue reading →

Please review and distribute as appropriate. On December 31, 2018, the department implemented Registration and Title System (RTS) Release 9.2. As part of this release, RTS requires entry of the last four digits of the document number when any type … Continue reading →

Good morning, The issue with the RTS system has been resolved.  If you encounter new issues please contact a customer service representative.   If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer … Continue reading →

Good afternoon, An issue has been reported with the RTS system that may prevent some users from logging on or completing transactions. Support staff are working to identify and resolve the issue.  An update will be sent by 3:30 PM … Continue reading →

Good morning, Over the weekend of December 29, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) with Release 9.2 that contains the content summarized below:    New and Redesigned License Plates Issued for: … Continue reading →

Good morning, The RTS system restart is complete.  If you encounter new issues please contact a customer service representative.   If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available … Continue reading →

Good morning, An issue has been identified with the RTS system that requires the system to be restarted.  The system restart will occur at 9:30 AM this morning (12/28/2018).  The system will be unavailable for approximately 15 minutes.  Please log … Continue reading →

Good morning, An issue has been reported with the RTS system that may prevent some users from logging on. Support staff are working to identify and resolve the issue.  An update will be sent by 10:00 AM today (12/28/2018) or … Continue reading →

Good afternoon, Over the weekend of December 29, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) with Release 9.2 that contains the content summarized below.    New and Redesigned License Plates Issued for: … Continue reading →

Good morning, The issue with the RTS system that prevented some users from logging on has been resolved. You may need to restart RTS or reboot your workstation(s). If connectivity issues persist please contact a customer service representative.   If … Continue reading →

Good morning, An issue has been reported with the RTS system that may prevent some users from logging on. Support staff are working to identify and resolve the issue.  An update will be sent by 12:30 p.m. today (12/27/2018) or … Continue reading →

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors to discuss:• RTB #006-18, “Delinquent Transfer Penalty Fees for Unrecovered Stolen Vehicles”• RTB #007-18, “Changes to Certified Copies of Texas Titles”• RTB #009-18, “Acceptance of Electronic Signatures by County … Continue reading →

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB_009-18_Acceptance_of_Electronic_Signatures_by_County_Tax_Assessor-Collectors.pdf Source: Tax … Continue reading →

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachments If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   CCO Information Handout_Spanish.pdf … Continue reading →

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) is working to clarify policy on the collection of the 20% delinquent penalty which a customer must pay when they have been arrested or cited for operating … Continue reading →

Good afternoon, An issue has been reported with the RTS system where some users are experiencing slow response times.  Support staff have identified the issue that will require a reboot after hours. If you were unable to close out your … Continue reading →