Category Archives: Tax Assessor-Collectors

Initial Notification: Two Cognos Reports delayed (04/04/2018 @ 07:40 AM Central Time)

Good morning, The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 1:00 PM Central Time this afternoon (04/04/2018). A notification will be sent once the reports are available.    The statewide ticket for this issue is: 171824 … Continue reading

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April 2018 NMVTIS Guide Update

Please review and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or suggestions to … Continue reading

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REMINDER: Important eTAG/webDEALER update (April 9, 2018)

Important eTAG and webDEALER Update The Texas Department of Motor Vehicles (TxDMV) will move eTAG (the system used for Buyer Tags) into webDEALER (the title application system) on April 9, 2018. After this date, the link below should be used … Continue reading

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Resolved: Cognos reports delayed (03/30/2018 @ 8:58 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 8:50 AM Central Time this morning (03/30/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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Initial Notification: Two Cognos Reports delayed (03/30/2018 @ 07:42 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 10:00 AM Central Time this morning (03/30/2018).  A notification will be sent once the reports are available.    The statewide ticket for this issue … Continue reading

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Resolved: Cognos reports delayed (03/29/2018 @ 8:32 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 8:24 AM Central Time this morning (03/29/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket … Continue reading

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Initial Notification: Two Cognos Subject: Reports delayed (03/29/2018 @ 8:06 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 8:30 AM Central Time this morning (03/29/2018).  A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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Resolved: RTS performance issue (03/28/2018 @ 3:47 PM Central Time)

Good afternoon,   The RTS system encountered a performance issue between 1:25 PM Central Time and lasted until 1:45 PM Central Time today (03/28/2018) which caused a limited number of users to experience intermittent connectivity issues. If you experienced this issue please reboot your work … Continue reading

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Resolved: Cognos reports delayed (03/28/2018 @ 11:37 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 11:00 AM Central Time this morning (03/28/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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Initial Notification: Two Cognos Reports delayed (03/28/2018 @ 7:38 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 1:00 PM Central Time this afternoon (03/28/2018).  A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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Resolved: Cognos reports delayed (03/27/2018 @ 8:12 AM Central Time)

Good morning,   All Cognos reports are available for viewing.  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for this issue is: 170838   If you … Continue reading

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Initial Notification: Two Cognos Reports delayed (03/27/2018 @ 7:37 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 9:30 AM Central Time this morning (03/27/2018).  A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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Resolved: Cognos reports delayed (03/21/2018 @ 10:00 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 10:00 AM Central Time this morning (03/21/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket for this … Continue reading

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Initial Notification: Two Cognos Reports delayed (03/21/2018 @ 7:45 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 11:30 AM Central Time this morning (03/21/2018). A notification will be sent once the reports are available.    The statewide ticket for this issue is: … Continue reading

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Resolved: Cognos reports delayed (03/20/2018 @ 9:20 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 9:20 AM Central Time this morning (03/20/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket for this … Continue reading

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Initial Notification: Two Cognos Reports delayed (03/20/2018 @ 7:10 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 10:30 AM Central Time this morning (03/20/2018). A notification will be sent once the reports are available.    The statewide ticket for this issue is: … Continue reading

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Resolved: Cognos reports available (03/16/2018 @ 9:30 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 9:30 AM Central Time this morning (03/16/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket for this … Continue reading

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Initial Notification: Two Cognos Reports delayed (03/16/2018 @ 7:50 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 11:00 AM Central Time this morning (03/16/2018). A notification will be sent once the reports are available.    The statewide ticket for this issue is: … Continue reading

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Resolved: Cognos reports available (03/14/2018 @ 9:46 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 9:24 AM Central Time this morning (03/14/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket for this … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports available (03/14/2018 @ 9:46 AM Central Time)

Initial Notification: Two Cognos Reports delayed (03/14/2018 @ 8:10 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 10:30 AM Central Time this morning (03/14/2018). A notification will be sent once the reports are available.    The statewide ticket for this issue is: 169214 … Continue reading

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Resolved: Cognos reports available (03/13/2018 @ 10:00 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 9:51 AM Central Time this morning (03/13/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket for this … Continue reading

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Update: Two Cognos Reports delayed (03/13/2018 @ 9:35 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report continue to be delayed and an update will be sent by 10:30 AM Central Time this morning (03/13/2018).  A notification will be sent once the reports are available.    Statewide ticket: 168985 If you would like … Continue reading

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Initial Notification: Two Cognos Reports delayed (03/13/2018 @ 7:15 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 9:00 AM Central Time this morning (03/13/2018).  A notification will be sent once the reports are available.    The statewide ticket for this issue … Continue reading

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Resolved: DPS Vehicle Inspection Lookup Performance Issue (03/11/2018 @ 1:55 PM Central Time)

Good afternoon, The performance issue with the DPS Vehicle Inspection Lookup was resolved as of 1:55 PM Central Time, this afternoon (03/11/2018).  If you experience any new issues with the DPS Vehicle Inspection Lookup, please contact the Service Desk. If you would like to speak … Continue reading

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Initial Notification: DPS Vehicle Inspection Lookup Performance Issue (03/11/2018 @ 11:20 AM Central Time)

Good morning,    Support Staff have identified an intermittent performance issue with the Department of Public Safety (DPS) Vehicle Inspection Service.  This issue started on Saturday, March 10, 2018 and may cause a limited number of users to experience delays or other issues completing transactions. … Continue reading

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