Category Archives: Tax Assessor-Collectors

Initial Notification: Active Registration Cube Issue (10/01/2024 @ 9:38 AM)

Good morning, The Active Registration Cube is currently unavailable on the Cognos Portal. IT Support Staff are aware and are actively working to resolve the issue. An update will be provided when additional information is available. We apologize for the … Continue reading

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Completed: RTS System Maintenance (09/29/2024 @ 10:30 AM)

Good morning, The Registration and Titling System (RTS) system maintenance was completed as of 10:30 AM this morning, Sunday, 09/29/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (09/29/2024 … Continue reading

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Initial Notification: RTS System Maintenance (09/28/2024 @ 7:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 7:00 PM, Saturday (09/28/2024), lasting up to 10:00 AM, Sunday (09/29/2024). During the deployment window, the RTS POS … Continue reading

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Resolved: RTS Issue (09/27/2024 @ 10:08 AM)

Good morning, The issue where some users could not access the Registration and Titling System (RTS) has been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT … Continue reading

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Initial Notification: RTS Issue (09/27/2024 @ 8:00 AM)

Good morning, The Texas Department of Motor Vehicles has received reports that RTS is unavailable for some counties. Support staff are working to resolve the issue.  We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

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Completed: RTS System Maintenance (09/22/2024 @ 6:45 AM)

Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 6:45 AM this morning, Sunday, 09/22/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (09/22/2024 @ 6:45 … Continue reading

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Initial Notification: RTS System Maintenance (09/21/2024 @ 10:00 PM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 10:00 PM, Saturday (09/21/2024), lasting up to 10:00 AM, Sunday (09/22/2024). During the deployment window, the RTS POS … Continue reading

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Completed: RTS System Maintenance (09/15/2024 @ 8:31 AM)

Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 8:31 AM this morning, Sunday, 09/15/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (09/15/2024 @ 8:31 … Continue reading

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Initial Notification: RTS System Maintenance (09/15/2024 @ 5:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 5:00 AM, Sunday (09/15/2024), lasting up to 10:00 AM. During the deployment window, the RTS POS and associated … Continue reading

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Completed: RTS System Maintenance (09/08/2024 @ 11:05 AM)

Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 11:05 AM this morning, Sunday, 09/08/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (09/08/2024 @ 11:05 … Continue reading

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Initial Notification: RTS System Maintenance (09/08/2024 @ 8:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 8:00 AM, Sunday (09/08/2024), lasting up to11:00 AM. During the deployment window, the RTS POS and associated systems … Continue reading

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Informational: RTS Performance Issues and Transactions (08/15/2024 @ 10:31 AM)

Good morning, TxDMV is aware of reported RTS connectivity issues and that some RTS users could not log in. If you are a RTS user that did not experience a login issue and/or did not experience anylock out on your … Continue reading

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RTS County Release Notes 24.3 (08/14/2024 @ 8:29 AM)

Good morning, Over the weekend of August 10, 2024, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Titling System (RTS) with Release 24.3 which contains the content summarized below. Enhancements: •   Premium Embossed – Black & Gold … Continue reading

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Completed: RTS Release 24.3 (08/11/2024 @ 5:18 AM)

Good morning, The deployment of the Registration and Titling System (RTS) updates were completed as of 5:18 AM this morning, Sunday, 08/11/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading

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Reminder: RTS System Maintenance (08/10/2024 @ 6:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 6:00 PM, Saturday (08/10/2024), lasting up to 10:00 AM Sunday morning. During the deployment window, the RTS POS … Continue reading

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Initial Notification: RTS System Maintenance (08/10/2024 @ 6:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 6:00 PM, Saturday (08/10/2024), lasting up to 10:00 AM Sunday morning. During the deployment window, the RTS POS … Continue reading

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Completed: RTS System Maintenance (07/28/2024 @ 10:15 AM)

Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 10:15 AM this morning, Sunday, 07/28/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (07/28/2024 @ 10:15 … Continue reading

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Reminder: RTS System Maintenance (07/28/2024 @ 5:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 5:00 AM, Sunday (07/28/2024), lasting up to 11:00 AM Sunday morning. During the deployment window, the RTS POS … Continue reading

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Initial Notification: RTS System Maintenance (07/28/2024 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 5:00 AM, Sunday (07/28/2024), lasting up to 11:00 AM Sunday morning. During the deployment window, the RTS POS … Continue reading

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Update: RTS Batch Reports are delayed (07/22/2024 12:05 PM)

Good morning, The CrowdStrike global incident last week has affected the processing of the batch reports. The following is where you can find the information for each day affected.   SUBSTATION SUMMARY/COUNTYWIDE                 … Continue reading

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Initial Notification: RTS Batch Reports are delayed (07/22/2024 9:30 AM)

Good morning, The TxDMV RTS Batch reports are still processing at this time, including transactions and reporting.  Support staff are aware and monitoring the delayed batch run. For this reason, the Cognos Active Registration Cube, used for access to self-service reporting … Continue reading

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Reminder Notification: RTS Unavailable (07/22/2024 @ 9:00 AM)

Good morning, The Texas Department of Motor Vehicles and our technology vendors have restored all servers supporting department applications following the global technology systems outage on Friday. This restoration includes RTS. Workstations impacted by the global technology systems outage must … Continue reading

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Update Notification: RTS Unavailable (07/21/2024 @ 3:25 PM)

Good afternoon, The Texas Department of Motor Vehicles and our technology vendors have restored all servers supporting department applications following the global technology systems outage on Friday. This restoration includes RTS. Workstations impacted by the global technology systems outage must … Continue reading

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Update Notification: RTS Unavailable (07/20/2024 @ 12:50 PM)

Good afternoon, The RTS System is unavailable. The DIR security vendor, Crowdstrike, has experienced a global systemic failure. Unfortunately, this is impacting agency systems, workstations and servers. TxDMVworkstations will likely be inoperable this morning, showing a blue screen or having … Continue reading

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Update Notification: RTS Unavailable (07/19/2024 @ 6:30 PM)

Good morning, The RTS System is unavailable. The DIR security vendor, Crowdstrike, has experienced a global systemic failure. Unfortunately, this is impacting agency systems, workstations and servers. TxDMVworkstations will likely be inoperable this morning, showing a blue screen or having … Continue reading

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