Yearly Archives: 2018

Good afternoon, The network issue has been identified as a major incident at AT&T. This issue impacts over 1500 telecommunication circuits across Texas. An update will be provided as more information becomes available.   The statewide ticket number for this … Continue reading →

Good afternoon, Support staff continue to work with AT&T to identify the issue that is impacting multiple RTS office locations and preventing users from logging into the system. An update will be sent by the end of business today (06/12/2018) … Continue reading →

Good afternoon, An issue at AT&T has been identified that impacts multiple RTS office locations and prevents users from logging onto the system. Support staff are working with AT&T to resolve the issue. An update will be sent by 3:00 … Continue reading →

Good evening, The RTS system experienced intermittent connectivity issues which caused a limited number of users to experience difficulty closing out their workstations. If you were unable to close out your workstation tonight, Monday, June 11, 2018 please contact the Service Desk so we … Continue reading →

Good afternoon, The RTS system is currently experiencing intermittent connectivity issues which may cause a limited number of users to experience issues closing out their workstations. Support staff are working to identify and resolve the issue. An update will be … Continue reading →

Good morning,   All Cognos reports were available for viewing as of 9:50 AM Central Time this morning (05/25/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading →

Please review and distribute as appropriate. Security features were recently implemented for temporary timed permits (72-Hour, 144-Hour, 30-Day, and One Trip), including permits issued by the county using the Registration and Title System (RTS).  The department updated the permit designs … Continue reading →

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 10:30 AM Central Time this morning (05/25/2018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading →

Good afternoon, Over the weekend of May 19, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) and Internet Vehicle Title and Registration Service (IVTRS) with Release 9.1.0 that contains the content summarized below.     … Continue reading →

Good afternoon, Over the weekend of May 19, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) and Internet Vehicle Title and Registration Service (IVTRS) with Release 9.1.0 that contains the content summarized below.     … Continue reading →

Good morning,   The POS batch reports were available for reprint this morning at 8:00 AM Central Time. If you are experiencing any issue reprinting your batch reports, please run the reports manually through RTS. Once the reports are manually run they … Continue reading →

Good afternoon, Over the weekend of May 19, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) and Internet Vehicle Title and Registration Service (IVTRS) with Release 9.1.0 that contains the content summarized below.     … Continue reading →

Good morning, All Cognos reports were available for viewing as of 10:00 AM Central Time this morning (05/15/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for this … Continue reading →

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 09:30 AM Central Time this morning (05/15/2018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading →