Update: webDEALER Issue (05/21/2018 @ 10:13 AM Central Time)

Good morning,

Support staff continue to work to resolve the issue in the webDEALER system which causes some users to experience applications errors. An update will sent before the end of business today, May 21, 2018.

The state wide ticket number is:180464

If you would like to speak to a Service Desk representative, please call us at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

We apologize for the inconvenience and any impact on you or your customers.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles I
T Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov