Update: RTS network issue (06/12/2018@ 5:15 PM Central Time)

Good afternoon,

The network issue has been identified as a major incident at AT&T. This issue impacts over 1500 telecommunication circuits across Texas. An update will be provided as more information becomes available.

 

The statewide ticket number for this issue is: 184073

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Update: RTS network issue (06/12/2018@ 5:15 PM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Update: RTS network issue (06/12/2018@ 5:15 PM Central Time)

Update: RTS network issue (06/12/2018@ 3:00 PM)

Good afternoon,

Support staff continue to work with AT&T to identify the issue that is impacting multiple RTS office locations and preventing users from logging into the system. An update will be sent by the end of business today (06/12/2018) or as more information becomes available.

 

The statewide ticket number for this issue is: 184073

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Update: RTS network issue (06/12/2018@ 3:00 PM)

Posted in Tax Assessor-Collectors | Comments Off on Update: RTS network issue (06/12/2018@ 3:00 PM)

Initial Notification: RTS network issue (06/12/2018@ 1:25 PM)

Good afternoon,

An issue at AT&T has been identified that impacts multiple RTS office locations and prevents users from logging onto the system. Support staff are working with AT&T to resolve the issue. An update will be sent by 3:00 PM Central Time today (06/12/2018) or as more information becomes available.

 

The statewide ticket number for this issue is: 184073

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Initial Notification: RTS network issue (06/12/2018@ 1:25 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS network issue (06/12/2018@ 1:25 PM)

Resolved: RTS Issue (6/11/2018 @ 6:30 PM Central Time)

Good evening,

The RTS system experienced intermittent connectivity issues which caused a limited number of users to experience difficulty closing out their workstations. If you were unable to close out your workstation tonight, Monday, June 11, 2018 please contact the Service Desk so we may assist you in closing out before stating the new business day, Tuesday, June 12, 2018.

The statewide ticket for this issue is: 183894

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 a.m. to 5:30 p.m. Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

We apologize for the inconvenience and any impact on you or your customers.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Resolved: RTS Issue (6/11/2018 @ 6:30 PM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Issue (6/11/2018 @ 6:30 PM Central Time)

Initial Notification: RTS Issue (6/11/2018 @ 5:41 PM)

Good afternoon,

The RTS system is currently experiencing intermittent connectivity issues which may cause a limited number of users to experience issues closing out their workstations. Support staff are working to identify and resolve the issue. An update will be sent with closeout instructions once the issue is resolved.

The statewide ticket for this issue is: 183894

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 a.m. to 5:30 p.m. Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

We apologize for the inconvenience and any impact on you or your customers.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Issue (6/11/2018 @ 5:41 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Issue (6/11/2018 @ 5:41 PM)

TxDMV Board Meeting – June

 

 

 

The Texas Department of Motor Vehicles (TxDMV) Board has scheduled the following meetings for the month of June:

Finance and Audit Committee Meeting 
Wednesday, June 13, 2018 – 2 p.m.  
4000 Jackson Avenue, Austin – Lone Star Room

Board Meeting 
Thursday, June 14, 2018 – 8 a.m.  
4000 Jackson Avenue, Austin – Lone Star Room

TxDMV board and committee meetings are open to the public. Full board meetings are streamed online. Visit the TxDMV board page for agendas and transcripts.

 


Source: News and Information
TxDMV Board Meeting – June

Posted in News and Information | Comments Off on TxDMV Board Meeting – June

Titles Misprinted With Beneficiary Remark

Please review and distribute as appropriate.

Registration and Title System (RTS) Release 9.1.0 introduced functionality allowing a beneficiary to be designated on the Texas title.  A defect in Release 9.1.0 caused the BENEFICIARY remark to print on all titles printed May 22 – May 25, despite there being no intention to designate and record a beneficiary on the title record.  The BENFICIARY remark was printed without a beneficiary’s name.  This misprint affected all batch-printed title types, not only regular certificates of title, including salvage, nonrepairable, certificates of authority to demolish, and some certified copies of titles.

This defect is fixed, and the BENEFICIARY remark only appears when a beneficiary designation is recorded in RTS.  When a beneficiary designation is applied to a motor vehicle record, the BENEFICIARY remark will be printed on the title along with the beneficiary’s name.

The misprinted BENEFICIARY remark does not affect the validity of the title or the ability of the vehicle to be sold, transferred, or encumbered.  These titles are valid and will not be reissued.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:KK

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
Titles Misprinted With Beneficiary Remark

Posted in Dealers and Manufacturers | Comments Off on Titles Misprinted With Beneficiary Remark

TxDMV's Oversize/Overweight Permits Office Closed Saturday, June 2, for Building Maintenance

TxDMV’s Oversize/Overweight Permits Office will be closed this Saturday, June 2, 2018, for building maintenance. Permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.Gov.

We apologize for any inconvenience.

Source: Motor Carriers
TxDMV's Oversize/Overweight Permits Office Closed Saturday, June 2, for Building Maintenance

Posted in Motor Carriers | Comments Off on TxDMV's Oversize/Overweight Permits Office Closed Saturday, June 2, for Building Maintenance

Resolved: Two Cognos Reports delayed (05/25/2018 @ 10:10 AM Central Time)

Good morning,

 

All Cognos reports were available for viewing as of 9:50 AM Central Time this morning (05/25/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 181545

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Resolved: Two Cognos Reports delayed (05/25/2018 @ 10:10 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Two Cognos Reports delayed (05/25/2018 @ 10:10 AM Central Time)

RTS Printing of Temporary Timed Permits

Please review and distribute as appropriate.

Security features were recently implemented for temporary timed permits (72-Hour, 144-Hour, 30-Day, and One Trip), including permits issued by the county using the Registration and Title System (RTS).  The department updated the permit designs in response to reports of some fraudulent permits.  The new permit security features are an important part of the department’s efforts to assist law enforcement to easily identify fictitious permits. 

The new permit security features include a geometric lathe (2-dimensional representation of a hologram); Bezier curves across the license plate number; the State seal; and a barcode.  While some of the new features specifically address fraudulent copying of timed permits, other features such as the State seal and bar code allow law enforcement to visually verify the authenticity of a timed permit.  The barcode, located in the lower right corner, facilitates law enforcement confirming the authenticity of a permit by providing permit and vehicle information when scanned. 

Counties have recently notified us of an issue when printing permits using RTS.  Permits issued out of RTS are printed on RTS receipt paper (VTR-500-RTS), which features pre-printed elements such as the department logo in the top left corner and a patch code in the top right corner.  Printing a permit on VTR-500-RTS paper results in pre-printed elements overlapping permit security features.  Covering the permit’s security elements with the VTR-500-RTS pre-printed elements could result in law enforcement questioning a valid permit. 

A RTS programming fix to eliminate the pre-printed elements from overlapping the permit security features was implemented after hours on May 24, 2018.   Permits issued prior to the fix remain valid until the expiration date.  We apologize for the inconvenience caused by this issue.  This issue only applies to temporary permits issued in county or TxDMV offices.  Buyer Tags and other tags issued by dealers should not be printed on VTR-RTS-500 paper.

We will continue to work on a solution to eliminate the printing of permits on VTR-500-RTS paper.  The department’s goal is to ensure that all Texas permits looks exactly the same to assist law enforcement in identifying fraudulent permits.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

CS:TT:JK

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
RTS Printing of Temporary Timed Permits

Posted in Tax Assessor-Collectors | Comments Off on RTS Printing of Temporary Timed Permits

Initial Notification: Two Cognos Reports delayed (05/25/2018 @ 07:15 AM Central Time)

Good morning,

 

The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 10:30 AM Central Time this morning (05/25/2018). A notification will be sent once the reports are available. 

 

The statewide ticket for this issue is: 181545

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk
Department of Motor Vehicles I
T Services Division 3
800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Initial Notification: Two Cognos Reports delayed (05/25/2018 @ 07:15 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (05/25/2018 @ 07:15 AM Central Time)

TxDMV Holiday Hours – Memorial Day

In observance of Memorial Day, all Texas Department of Motor Vehicles (TxDMV) offices will be closed on Monday, May 28. Note to motor carriers: The Motor Carrier Oversize/Overweight Permits Section will also be closed on Saturday, May 26. 

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online 24/7 at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

 

 

Source: Motor Carriers
TxDMV Holiday Hours – Memorial Day

Posted in Motor Carriers | Comments Off on TxDMV Holiday Hours – Memorial Day

Beware of Flood-Damaged Vehicles

TxDMV Warns Buyers to Beware of

Flood-Damaged Vehicles

Giving someone a new or used car as a graduation gift may earn you an “A” for effort, but failing to do your homework before buying could be a dangerous and costly mistake. More than eight months after Hurricane Harvey damaged an estimated 500,000 cars and trucks, Texans are still at risk of unknowingly purchasing flood-damaged vehicles.

The Texas Department of Motor Vehicles (TxDMV) is urging Texans to do their research before buying a new or used car.

“Too many Texans already get taken advantage of by people selling flooded, salvaged, and rebuilt vehicles as though they are in perfect condition,” said TxDMV Executive Director Whitney Brewster.

TxDMV uses a national title database under the United States Department of Justice to help stop title fraud and urges consumers to learn how to protect themselves when buying a vehicle. Brewster cautioned, “Don’t find a problem after you bought the vehicle. Protect yourself before you buy.”

TxDMV offers these tips to help detect water damage on a vehicle:

READ MORE:

 

Source: News and Information
Beware of Flood-Damaged Vehicles

Posted in News and Information | Comments Off on Beware of Flood-Damaged Vehicles

Adopted 43 TAC §217.168 and §217.185

Adopted 43 TAC §217.168 and §217.185

 

Please review and distribute as appropriate.

 

The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register adopted changes to the Texas Administrative Code, which affect Chapter 217, §217.168 and §217.185. The adopted Texas Register language is attached and it is also available on the Office of the Secretary of State’s website at http://www.sos.state.tx.us/texreg/pdf/currview/index.shtml.

 

The web link is subject to change as the Texas Register is a weekly publication. Previous versions of the Texas Register are available at http://www.sos.state.tx.us/texreg/pdf/backview/index.shtml

 

These adopted changes are effective on May 21, 2018 and the changes will be included in the Texas Administrative Code at http://texreg.sos.state.tx.us/public/readtac$ext.viewtac.

 

 

Thank you,

David D. Duncan

General Counsel

 

Attachment

 

 

Source: Dealers and Manufacturers
Adopted 43 TAC §217.168 and §217.185

Posted in Dealers and Manufacturers | Comments Off on Adopted 43 TAC §217.168 and §217.185

Resolved: webDEALER Issue (05/21/2018 @ 4:12 PM Central Time)

Good afternoon,

 

The issue that caused some users to experience application errors in the webDEALER system has been resolved. If you experience new issues with the webDEALER system, please contact the Service Desk.

 

The state wide ticket number is: 180464

If you would like to speak to a Service Desk representative, please call us at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

TxDMV Service Desk
Department of Motor Vehicles I
T Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

Source: Dealers and Manufacturers
Resolved: webDEALER Issue (05/21/2018 @ 4:12 PM Central Time)

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Issue (05/21/2018 @ 4:12 PM Central Time)

Update: webDEALER Issue (05/21/2018 @ 10:13 AM Central Time)

Good morning,

Support staff continue to work to resolve the issue in the webDEALER system which causes some users to experience applications errors. An update will sent before the end of business today, May 21, 2018.

 

The state wide ticket number is:180464

If you would like to speak to a Service Desk representative, please call us at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk
Department of Motor Vehicles I
T Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

Source: Dealers and Manufacturers
Update: webDEALER Issue (05/21/2018 @ 10:13 AM Central Time)

Posted in Dealers and Manufacturers | Comments Off on Update: webDEALER Issue (05/21/2018 @ 10:13 AM Central Time)

Initial Notification: webDEALER Issue (05/21/2018 @ 08:55 AM Central Time)

Good morning,

An issue has been identified in the webDEALER system which causes some users to experience applications errors. Support staff are working to resolve the issue. An update will sent by 10:00 AM Central Time this morning, May 21, 2018.

 

The state wide ticket number is:180464

If you would like to speak to a Service Desk representative, please call us at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

 

Source: Dealers and Manufacturers
Initial Notification: webDEALER Issue (05/21/2018 @ 08:55 AM Central Time)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Issue (05/21/2018 @ 08:55 AM Central Time)

Corrected: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Good afternoon,

Over the weekend of May 19, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) and Internet Vehicle Title and Registration Service (IVTRS) with Release 9.1.0 that contains the content summarized below.    

Legislative Changes

  • Distribution of the Dealer Deputy Fee – The $1.00 dealer deputy fee will now be remitted to the county.

 

Non-Legislative Changes

 

  • webPERMITS Security Features – webPERMITS now have features that help prevent the permits from being fraudulently copied:
    • Holographic icon in the upper right corner
    • Bar code in the lower right corner
    • State seal in the lower left corner
    • Bezier curves across the Permit number
  • IVTRS Address Confirmation — When renewing a registration online in Internet Vehicle Title and Registration Services (IVTRS), the customer will be asked to confirm their address.
  • Beneficiary Designation – An owner can establish a beneficiary to whom title will be transferred upon their death. 
  • COGNOS has the following new reports for counties: 
    • Vehicles Sold by Dealer – displays vehicle sales prices so that counties can see if the prices the dealers report are the same.
    • E-TAG Buyers Report – displays the buyers tags sold by each dealership and whether the county fees have been paid.

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

Best regards,

TxDMV Service Desk
Texas Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020 
ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Corrected: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Posted in Tax Assessor-Collectors | Comments Off on Corrected: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Reminder: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Good afternoon,

Over the weekend of May 19, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) and Internet Vehicle Title and Registration Service (IVTRS) with Release 9.1.0 that contains the content summarized below.    

Legislative Changes

  • Distribution of the Dealer Deputy Fee – The $1.00 dealer deputy fee will now be remitted to the county.

 

Non-Legislative Changes

 

  • webPERMITS Security Features – webPERMITS now have features that help prevent the permits from being fraudulently copied:
    • Holographic icon in the upper right corner
    • Bar code in the lower right corner
    • State seal in the lower left corner
    • Bezier curves across the Permit number
  • IVTRS Address Confirmation — When renewing a registration online in Internet Vehicle Title and Registration Services (IVTRS), the customer will be asked to confirm their address.
  • Beneficiary Designation – An owner can establish a beneficiary to whom title will be transferred upon their death. 
  • COGNOS has the following new reports for counties: 
    • Vehicles Sold by Dealer – displays vehicle sales prices so that counties can see if the prices the dealers report are the same.
    • E-TAG Buyers Report – displays the buyers tags sold by eac

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

Best regards,

TxDMV Service Desk
Texas Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020 
ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Reminder: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Posted in Tax Assessor-Collectors | Comments Off on Reminder: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Initial Notification: RTS POS Batch Reports 5/17/2018 @ 8:54 AM Central Time

Good morning,

 

The POS batch reports were available for reprint this morning at 8:00 AM Central Time. If you are experiencing any issue reprinting your batch reports, please run the reports manually through RTS. Once the reports are manually run they will be available immediately for viewing.

 

The statewide ticket for this issue is: 179989

 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

  

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS POS Batch Reports 5/17/2018 @ 8:54 AM Central Time

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS POS Batch Reports 5/17/2018 @ 8:54 AM Central Time

RTB #001-18 Beneficiary Designation on Title

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachments

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

Source: Dealers and Manufacturers
RTB #001-18 Beneficiary Designation on Title

Posted in Dealers and Manufacturers | Comments Off on RTB #001-18 Beneficiary Designation on Title

Initial Notification: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Good afternoon,

Over the weekend of May 19, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) and Internet Vehicle Title and Registration Service (IVTRS) with Release 9.1.0 that contains the content summarized below.    

Legislative Changes

  • Distribution of the Dealer Deputy Fee – The $1.00 dealer deputy fee will now be remitted to the county.

Non-Legislative Changes

  • webPERMITS Security Features – webPERMITS now have features that help prevent the permits from being fraudulently copied:
    • Holographic icon in the upper right corner
    • Bar code in the lower right corner
    • State seal in the lower left corner
    • Bezier curves across the Permit number
  • IVTRS Address Confirmation — When renewing a registration online in Internet Vehicle Title and Registration Services (IVTRS), the customer will be asked to confirm their address.
  • Beneficiary Designation – An owner can establish a beneficiary to whom title will be transferred upon their death. 

COGNOS has the following new reports for counties: 

  • Vehicles Sold by Dealer – displays vehicle sales prices so that counties can see if the prices the dealers report are the same.
  • E-TAG Buyers Report – displays the buyers tags sold by eac

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

Best regards,

TxDMV Service Desk
Texas Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020 
ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Initial Notification: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Mover Training Seminar – Austin, Texas

Attention all Household Goods Motor Carriers:

We are pleased to announce our next Mover Training Seminar on June 12nd, 2018, in Austin, Texas.  This presentation will be a basic overview of the rules and regulations pertaining to the household goods motor carrier industry.

Representatives from our Enforcement and Motor Carrier divisions will provide valuable information on mover operations.  This information is beneficial for any parties interested in becoming a new household goods motor carrier (mover) as well as a good refresher for all licensed movers in keeping up to date on any rule updates within the industry.

We are excited to have you join us, to learn and discuss issues that concern you and your business.

Thank you;

 

Luis Perez, Assistant Chief Investigator

Enforcement Division

Texas Department of Motor Vehicles

 

LP

 

Attachments

 

 

 

Source: Motor Carriers
Mover Training Seminar – Austin, Texas

Posted in Motor Carriers | Comments Off on Mover Training Seminar – Austin, Texas

Resolved: Two Cognos Reports delayed (05/15/2018 @ 10:00 AM Central Time)

Good morning,

All Cognos reports were available for viewing as of 10:00 AM Central Time this morning (05/15/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 179537

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov  

 

Source: Tax Assessor-Collectors
Resolved: Two Cognos Reports delayed (05/15/2018 @ 10:00 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Two Cognos Reports delayed (05/15/2018 @ 10:00 AM Central Time)

Initial Notification: Two Cognos Reports delayed (05/15/2018 @ 07:35 AM Central Time)

Good morning,

 

The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 09:30 AM Central Time this morning (05/15/2018). A notification will be sent once the reports are available. 

 

The statewide ticket for this issue is: 179537

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

Source: Tax Assessor-Collectors
Initial Notification: Two Cognos Reports delayed (05/15/2018 @ 07:35 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (05/15/2018 @ 07:35 AM Central Time)