Initial Notification: RTS issue reported (12/28/2018 @ 8:45 AM)

Good morning,

An issue has been reported with the RTS system that may prevent some users from logging on. Support staff are working to identify and resolve the issue.  An update will be sent by 10:00 AM today (12/28/2018) or as new information becomes available.

 

If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available from 8:00 AM to 5:00 PM CDT, Monday through Friday. 

 

We apologize for the inconvenience and any impact on you or your customers.

 

Thank you,

 

TxDMV Customer Service

Department of Motor Vehicles

(512) 465-3351

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS issue reported (12/28/2018 @ 8:45 AM)

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Initial Notification: Scheduled Maintenance: RTS Release 9.2 (12/29/2018)

Good afternoon,

Over the weekend of December 29, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) with Release 9.2 that contains the content summarized below.   

  • New and Redesigned License Plates Issued for:
    • Smokey Bear
    • Redesigned US Army
    • Redesigned US Army Honorably Discharged
    • Redesigned US Army Retired
    • Redesigned Veteran US Army
  • Entry of Last Four of Texas Document Number for Ownership Evidence TTL011 screen
  • Compensation Amounts Now Shown on Fees Reports
  • webPERMITS Vehicle Confirmation pop-up screen asking for verification of vehicle information
  • Delinquent Transfer Penalty Fee Collection
  • Month/Year of Registration Expiration Disabled
  • One-Trip Permit Requires Texas Origination or Destination
  • Non-Titled Transaction Disabled for Previously Title Vehicles

For more information about the RTS POS, refer to the Online Help and to the original Release Notes on the RTS Refactoring Resources page of the TAC Hub (www.txdmv.gov/tax-accessor-collectors)

If you would like to speak to a representative, please call us at 512-465-3351. CRD is available from 8:00 AM to 5:00 PM Central Time, Monday through Friday.

 

Best regards,

Texas Department of Motor Vehicles
4000 Jackson Ave
Austin, TX 78731
(512) 465-3351

 

Source: Tax Assessor-Collectors
Initial Notification: Scheduled Maintenance: RTS Release 9.2 (12/29/2018)

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Initial Notification: Scheduled Maintenance: webDEALER/eTAG (12/29/2018 @ 10:00 PM Central Time)

Good afternoon,

On Saturday, December 29, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will impact the webDEALER/eTAG system. The duration of the maintenance is scheduled for up to 8 hours beginning at 10:00 PM Central Time (12/29/2018) and lasting until 7:00 AM Central Time (12/30/18).  The webDEALER/eTAG system will experience a brief outage during the maintenance window. 

 

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags.   As you know, every dealer is now allowed a minimum of 30 Internet Down tags.  If you have less than 30 printed, print your full allocation now so you are prepared when the eTAG system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into eTAG as soon as the system is accessible.  This will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

 

Note: A reply to all will be sent when the maintenance is complete. If you would like to speak to a representative, please call us at 512-465-4010.  The Customer Relations Division (CRD) is available from 8:00 AM to 5:00 PM Central Time, Monday through Friday.

 

Thank you,

Texas Department of Motor Vehicles
4000 Jackson Ave
Austin, TX 78731
(512) 465-4010

 

 

Source: Dealers and Manufacturers
Initial Notification: Scheduled Maintenance: webDEALER/eTAG (12/29/2018 @ 10:00 PM Central Time)

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Resolved: RTS issue (12/27/2018 @ 11:35 PM)

Good morning,

The issue with the RTS system that prevented some users from logging on has been resolved. You may need to restart RTS or reboot your workstation(s). If connectivity issues persist please contact a customer service representative.

 

If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available from 8:00 AM to 5:00 PM CDT, Monday through Friday. 

 

We apologize for the inconvenience and any impact on you or your customers.

 

Thank you,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Resolved: RTS issue (12/27/2018 @ 11:35 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS issue (12/27/2018 @ 11:35 PM)

Initial Notification: RTS issue reported (12/27/2018 @ 11:20 PM)

Good morning,

An issue has been reported with the RTS system that may prevent some users from logging on. Support staff are working to identify and resolve the issue.  An update will be sent by 12:30 p.m. today (12/27/2018) or as new information becomes available.

 

If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available from 8:00 AM to 5:00 PM CDT, Monday through Friday. 

 

We apologize for the inconvenience and any impact on you or your customers.

 

Thank you,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Initial Notification: RTS issue reported (12/27/2018 @ 11:20 PM)

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Reminder: New Law Regarding Certified Copies of Title (CCOs) Becomes Effective January 1, 2019

REMINDER: Certified Copy of Title (CCOs) Change Takes Effect December 31, 2018 at TxDMV

Lawfully obtained Certified Copy of Title (CCOs) will supersede and invalidate any previously issued title or certified copy, effective December 31, 2018. The goal of this new provision is to ensure that once a CCO is issued, it becomes the only valid proof of ownership. The Texas Department of Motor Vehicles (TxDMV) will implement this change as a result of Senate Bill 2076 [85(R)].

Texas dealers who take vehicles in on trade should be particularly aware of this change. Dealers should always submit a Vehicle Transfer Notification (VTN) right away to protect themselves from someone fraudulently obtaining a CCO after trade-in.

Completing and submitting a VTN is quick and easy. You can electronically submit a VTN via eTAG. From the eTAG Home Page, click on the “Tags” tab and select “Vehicle Transfer Notification” from the drop-down menu.

One of the pillars of the Texas Department of Motor Vehicles mission is to “protect…the citizens and industries in the state with quality motor vehicle related services.” The department is confident that this new approach to CCOs will help us meet that mission, but we can’t do it without you. We encourage all dealers to adopt a habit of promptly submitting VTNs and, as always, we appreciate your partnership.

 

Source: Dealers and Manufacturers
Reminder: New Law Regarding Certified Copies of Title (CCOs) Becomes Effective January 1, 2019

Posted in Dealers and Manufacturers | Comments Off on Reminder: New Law Regarding Certified Copies of Title (CCOs) Becomes Effective January 1, 2019

2019 Calendar and AM Dates

Please review and distribute as appropriate.

Attached are two files providing both a calendar and a table listing format of the Gregorian and Application Manager (AM) dates for calendar year 2019.

The AM date is part of the transaction identification number that prints on receipts and certain reports. This information is helpful when reviewing reports that list transactions only by their AM dates and not Gregorian Dates. The following example denotes the position of the AM date:

Transaction number: 01534943494163051

The underlined and bolded five-digit number is the AM date. It occupies the position of digits 7 through 11 in a transaction number. The number can be found on the Gregorian calendar under the day of the particular month. For example, the number 43494 is listed under “January” and under “31.” Therefore, the Gregorian date for this transaction would be January 31, 2019.

If you need additional information, please contact your local Texas Department of Motor Vehicles Regional Service Center.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachments

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

 

Source: Motorist Services
2019 Calendar and AM Dates

Posted in Motorist Services | Comments Off on 2019 Calendar and AM Dates

Changes to Certified Copies of Titles (CCOs) Become Effective December 31, 2018

Changes Regarding Certified Copies of Titles (CCOs)

Become Effective December 31, 2018

 

Important changes are coming soon for Certified Copies of Titles (CCOs) in Texas. Beginning December 31, 2018, all CCOs will have a new document number and issue date, and the Registration and Title System (RTS) will be updated immediately with this information. 

Any CCO issued on or after December 31, 2018, will supersede any prior Texas title or CCO issued and will be the only acceptable Texas title to transfer ownership. 

Original Texas titles and CCOs issued prior to December 31, 2018, will remain valid until a new Texas title or CCO is issued.

The Texas Department of Motor Vehicles (TxDMV) recommends ensuring you have the most recent and valid ownership document by obtaining a complete title history report on the vehicle. Visit TxDMV’s Title Check program at www.txdmv.gov for an approved provider list.  

Should you have any questions about these changes, you may reach out to your county tax office or your nearest TxDMV Regional Service Center. Local office contact information is available on our website at www.txdmv.gov/contact-us.

 

Source: Dealers and Manufacturers
Changes to Certified Copies of Titles (CCOs) Become Effective December 31, 2018

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Electronic Display of Apportioned Cab Cards Allowed Starting January 1, 2019

Motor Carriers can display Apportioned Registration Cab Cards on an electronic device, such as a phone or tablet, starting January 1, 2019.

The Texas Department of Motor Vehicles adopted a rule in December allowing International Registration Plan (IRP) registrants to display an electronic image of cab cards. Previously carriers were required to show a paper original or paper copy of a cab card. Cab cards must be shown to law enforcement upon request.

The rule takes effect on January 1, 2019. However, TxDMV recommends that carriers continue to carry a printed copy of cab cards for 2019 to avoid any confusion with on-the-road law enforcement who may not be aware of the change.

Existing rules already allowed carriers to display their Operating Authority (insurance) Cab Cards on electronic devices. Now both forms of cab cards can be displayed electronically. 

 

Source: Motor Carriers
Electronic Display of Apportioned Cab Cards Allowed Starting January 1, 2019

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Stakeholder Webinars for RTB

Please review and distribute as appropriate.

Webinars will be held for various department stakeholders to discuss RTB #008-18, “Electronic Signature Requirements.”

The webinar schedule is listed below, and space is limited. Please reserve your virtual “seat” as soon as possible by registering through one of the links.

Webinars

Thursday, December 20, 2018, at 9:30 AM – 10:30 AM CST
https://attendee.gotowebinar.com/register/6584069536622667265

Thursday, December 20, 2018, at 3:30 PM – 4:30 PM CST
https://attendee.gotowebinar.com/register/3140715777777047041

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

 

Source: Contractors and Vendors
Stakeholder Webinars for RTB

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RTB Webinars for County Tax Assessor-Collectors

Please review and distribute as appropriate.

Webinars will be held for county tax assessor-collectors to discuss:
• RTB #006-18, “Delinquent Transfer Penalty Fees for Unrecovered Stolen Vehicles”
• RTB #007-18, “Changes to Certified Copies of Texas Titles”
• RTB #009-18, “Acceptance of Electronic Signatures by County Tax Assessor-Collectors”

The webinar schedule is listed below, and space is limited. Please reserve your virtual “seat” as soon as possible by registering through one of the links.

Webinars

Tuesday, December 18, 2018, at 10:30 AM – 11:30 AM CST
https://attendee.gotowebinar.com/register/4597422449526046978

Tuesday, December 18, 2018, at 2:30 PM – 3:30 PM CST
https://attendee.gotowebinar.com/register/8479487944924094466

Tax assessor-collectors and deputies, continuing education credit may be considered for your participation in certain TxDMV hosted webinars. A submission form has been created for you to log your information on the TxDMV website on the Tax Assessor-Collectors hub by clicking the Continuing Education Credit icon.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

 

Source: Tax Assessor-Collectors
RTB Webinars for County Tax Assessor-Collectors

Posted in Tax Assessor-Collectors | Comments Off on RTB Webinars for County Tax Assessor-Collectors

RTB #009-18 Acceptance of Electronic Signatures by County Tax Assessor-Collectors

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
RTB #009-18 Acceptance of Electronic Signatures by County Tax Assessor-Collectors

Posted in Tax Assessor-Collectors | Comments Off on RTB #009-18 Acceptance of Electronic Signatures by County Tax Assessor-Collectors

RTB #008-18 Electronic Signature Requirements

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Contractors and Vendors
RTB #008-18 Electronic Signature Requirements

Posted in Contractors and Vendors | Comments Off on RTB #008-18 Electronic Signature Requirements

RTB #007-18 Changes to Certified Copies of Texas Titles

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachments

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
RTB #007-18 Changes to Certified Copies of Texas Titles

Posted in Tax Assessor-Collectors | Comments Off on RTB #007-18 Changes to Certified Copies of Texas Titles

RTB #006-18 Delinquent Transfer Penalty Fees for Unrecovered Stolen Vehicles

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Insurance Industry
RTB #006-18 Delinquent Transfer Penalty Fees for Unrecovered Stolen Vehicles

Posted in Insurance Industry | Comments Off on RTB #006-18 Delinquent Transfer Penalty Fees for Unrecovered Stolen Vehicles

Revised Registration Related Forms Now Available

Please review and distribute as appropriate.

The department previously made you aware the Vehicle Titles and Registration Division launched an initiative to review and/or update 60 internal and external registration related forms.

Today, we are pleased to announce we have concluded this initiative. The updated registration related forms are now available online at www.TxDMV.gov. We urge you to begin using the latest revision of all forms as soon as possible, however, we will continue to accept prior versions as you delete your stock.

The revisions made to these forms are not associated with changes to policy or procedure.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:TM

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

 

 

 

Source: Motorist Services
Revised Registration Related Forms Now Available

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TxDMV Board Meeting – December

 

 

 

The Texas Department of Motor Vehicles (TxDMV) Board has scheduled the following meeting for the month of December:

Board Meeting 
Thursday, December 6, 2018 – 9 a.m.  
Dewitt C.Greer Building
Ric Williamson Hearing Room
125 E. 11th Street, Austin
(The change in time and location is for this meeting only.)

TxDMV board and committee meetings are open to the public. Full board meetings are streamed online. Visit the TxDMV board page for agendas and transcripts.

 


Source: News and Information
TxDMV Board Meeting – December

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Texas Permitting and Routing Optimization System (TxPROS) Upgrades on December 11, 2018

The Texas Department of Motor Vehicles (TxDMV) will upgrade the Texas Permitting and Routing System (TxPROS) December 11 to improve the overall customer experience by adding several features and increasing the self-issue limit. 

New Self-Issue Weight

Customers can self-issue certain permit types within TxPROS when the overall size and weight of the vehicle and load are within allowed self-issue tolerances. Effective December 11, the self-issue weight limit in TxPROS will increase from the current 199,999 to 254,300 pounds. Overall self-issue dimensions will be:

  • 20 feet wide
  • 18 feet, 11 inches high
  • 125 feet long
  • 254,300 pounds gross weight

In addition, mileage permits for cranes and well servicing units that fall within the dimensions above can be self-issued.

Weight Certification Requirement

TxPROS customers can now upload required weight certification documents for vehicles/loads that exceed 200,000 pounds gross weight. A permit application missing the weight certification will be held until documentation is received.

For more information on how to upload a weight certification document visit: https://youtu.be/JQCUvG9Vm0k

Annual Permit Batch Ordering

Customers can again batch order the following permit types:

  • Annual Envelope (AEV) Company Specific
  • Over Axle/Over Gross Weight Tolerance
  • Ready-Mixed Concrete Truck
  • Timber
  • Intermodal Shipping Container Port, and
  • Fluid Milk

For AEV Company Specific Permits, TxPROS will now allow customers to enter the number of permits wanted.

TxPROS will still require that customers attest to the accuracy of each permit prior to mailing. If batching multiple permits, the customer must attest to the accuracy of each permit in the batch or submit a message to the Permit Office indicating there is an issue with a permit. If this step is not completed, the permit will not be mailed. The company will receive notifications from TxPROS that this step has not been completed.

For more information on how to batch permits and attest to permit accuracy visit: https://youtu.be/-f6sVf9v6lQ

Annual Permit Renewal Notices

TxPROS will automatically generate renewal notices via email and/or mail for annual permits. Notices will be sent at the beginning of each month for any permits due to expire within the following 45 days.

All customers will be prompted to provide a mailing address and email address for renewal notices the first time they order an annual permit after this upgrade release.

Duplicate Permit Prevention

TxPROS will now detect when a duplicate time-based permit is ordered. TxPROS will not issue a permit if it identifies a permit of the same type for the same vehicle for the same date range or overlapping dates. If the customer is aware of the duplication and still wants the permit, they will be required to submit the reason to the Permit Office for review. If the reason is acceptable, a supervisor will override the duplicate stop.

For more information on duplicate permit prevention visit: https://youtu.be/4hZHF40uWmQ

Automated Clearing House (ACH) Payments

TxDMV will now accept payments by Automated Clearing House (ACH), also known as electronic checks. No percentage or fee is charged for payments by ACH. ACH payments will not be accepted for escrow deposits in TxPROS.

 

Length Combination Evaluation

TxPROS will now evaluate axle spacings to determine if a Super Heavy Permit is required. A vehicle combination that exceeds 200,000 pounds and has less than 95 feet of total axle spacing requires a Super Heavy Permit.

For more information on the length combination evaluation visit: https://youtu.be/sBJ5ofBZIW0

For questions or additional information, contact the Motor Carrier Division at 1-800-299-1700, options 2-5-2.

 

Source: Motor Carriers
Texas Permitting and Routing Optimization System (TxPROS) Upgrades on December 11, 2018

Posted in Motor Carriers | Comments Off on Texas Permitting and Routing Optimization System (TxPROS) Upgrades on December 11, 2018

ListServ regarding Late Registration Penalty

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles (TxDMV) is working to clarify policy on the collection of the 20% delinquent penalty which a customer must pay when they have been arrested or cited for operating a vehicle without valid registration.

Currently, Transportation Code §502.045 and Title 43 of the Administrative Code §217.28 allow for the collection of the 20% penalty at the time of registration renewal. We are aware customers are returning after renewal to pay the penalty when ordered by the court.

Future enhancements to the Registration and Title System (RTS) will be made to accommodate the collection of the penalty after time of renewal. Until this can be accomplished, counties will need to do the following workaround to collect the penalty after registration has been renewed:

• Collect the 20% penalty in “Additional Collections”
• Modify the registration expiration MONTH (if applicable)
• Issue a $6.50 replacement sticker

When a customer is sent back to the county by a court, counties should continue to collect the 20% penalty in “Additional Collections” under “Late Registration Penalty (REGPEN).” In instances where the customer’s registration expiration MONTH started over due to a valid reason being provided at time of late renewal, modification of the expiration back to the original MONTH and printing a replacement registration sticker is required.

In RTS, the county must select “Modify,” “Registration Correction” and adjust the MONTH as applicable to change the expiration back to the original MONTH. The county must require the customer to return the previously issued sticker before issuing a replacement registration sticker. The replacement fee must be collected in this instance. Counties should process all three events in one transaction using the “More Trans” functionality.

Please note: RTS currently cannot accommodate situations where modification of the expiration YEAR is required (This will also be addressed in the future enhancement of RTS). In this instance, counties should only collect the 20% penalty. Furthermore, counties should not collect additional MONTHS of registration fees to reconcile back to the original expiration.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:TM

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
ListServ regarding Late Registration Penalty

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Protect your ride and what's inside while holiday shopping

ABTPA2

In this season of giving and sharing, don’t give burglars and thieves a chance to take

              Protect your vehicle and what’s inside while holiday shopping

(AUSTIN, Texas – November 20, 2018) If motorists aren’t careful, some of the best deals on Black Friday won’t even be inside the store – they’ll be sitting right out front in the parking lot.

“Increased holiday crowds represent an irresistible target for criminals,” said Auto Burglary and Theft Prevention Authority (ABTPA) Board Chairman and Galveston County Sheriff’s Office Lieutenant Tommy Hansen. “Making a habit of following these simple crime prevention tips now can benefit you year-round.”

ABTPA, a division of the Texas Department of Motor Vehicles, offers these simple precautions to combat theft and keep your holiday shopping season joyous.

Five keys to protecting your vehicle while shopping

 READ MORE:

Source: Motorist Services
Protect your ride and what's inside while holiday shopping

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TxDMV Holiday Hours – Thanksgiving

In observance of Thanksgiving, the Texas Department of Motor Vehicles (TxDMV) will be closed on Thursday, November 22, and Friday, November 23. Additionally, the Oversize/Overweight Permits Office will be closed on Saturday, November 24.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online 24/7 at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

Have a safe and happy holiday! 

 

Source: Motor Carriers
TxDMV Holiday Hours – Thanksgiving

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Update Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

Good afternoon,

An issue has been reported with the RTS system where some users are experiencing slow response times.  Support staff have identified the issue that will require a reboot after hours. If you were unable to close out your workstation tonight, Thursday, November 15, 2018 please contact TxDMV @ 512-465-3351.

The statewide ticket for this issue is: 203268.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Department of Motor Vehicles
TxDMV IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-5870

 

 

 

Source: Tax Assessor-Collectors
Update Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

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Initial Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

Good afternoon,

An issue has been reported with the RTS system where users are experiencing slow response times.  Support staff are working to identify and resolve the issue. An update will be sent by 04:30 PM (11/15/2018) or as more additional information becomes available.

The statewide ticket for this issue is: 203268.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Department of Motor Vehicles
TxDMV IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-5870

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

New Law Regarding Certified Copies of Title (CCOs) Becomes Effective January 1, 2019

New Law Regarding Certified Copies of Title (CCOs) Becomes Effective January 1, 2019

Vehicle Transfer Notifications Become More Important December 31, 2018

 

Texas dealers, take note to protect yourselves from title fraud: On January 1, 2019, a new law related to Certified Copies of Title (CCOs) will take effect.  Senate Bill 2076 passed by the 85th Legislature amended Transportation Code, Section 501.134(d), to provide that a lawfully obtained CCO supersedes and invalidates any previously issued title or certified copy.

This change will become effective in the Texas Department of Motor Vehicles system at the start of business on December 31, 2018.

The goal of this new provision is to ensure that once a CCO is issued, it becomes the only valid proof of ownership. Prior to the passage of this law, Texas was the only state to allow the original title and any CCOs to all be valid evidence of ownership simultaneously, which often led to confusion for motorists and lending institutions, and was an opportunity for fraud.

Texas dealers who take vehicles in on trade should be particularly aware of this change.  Dealers should always submit a Vehicle Transfer Notification (VTN) right away to protect themselves from someone fraudulently obtaining a CCO after trade-in.  This will become even more important beginning on December 31, 2018.  

Completing and submitting a VTN is quick and easy.  You can electronically submit a VTN via eTAG.  From the eTAG Home Page, click on the “Tags” tab and select “Vehicle Transfer Notification” from the drop-down menu.

One of the pillars of the Texas Department of Motor Vehicles mission is to “protect…the citizens and industries in the state with quality motor vehicle related services.” The department is confident that this new approach to CCOs will help us meet that mission, but we can’t do it without you. We encourage all dealers to adopt a habit of promptly submitting VTNs and, as always, we appreciate your partnership.

 

Source: Dealers and Manufacturers
New Law Regarding Certified Copies of Title (CCOs) Becomes Effective January 1, 2019

Posted in Dealers and Manufacturers | Comments Off on New Law Regarding Certified Copies of Title (CCOs) Becomes Effective January 1, 2019

Initial Notification: Issue: FileNet (11/12/2018 @ 1:48 PM Central Time)

Good afternoon,

An issue has been reported with the FileNet system where users are experiencing issues uploading documents, but users are still able to view documents.  Support staff are working to identify and resolve the issue. An update will be sent by 3:00 PM (11/12/2018) or as more additional information becomes available.

The statewide ticket for this issue is: 202916

We apologize for the inconvenience and for any impact on you or your customers. 

Thank you,

Department of Motor Vehicles

TxDMV IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-5870

 

 

 

 

Source: Dealers and Manufacturers
Initial Notification: Issue: FileNet (11/12/2018 @ 1:48 PM Central Time)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: Issue: FileNet (11/12/2018 @ 1:48 PM Central Time)