INITIAL NOTIFICATION: Cognos Report Issue (10/03/2017 @ 9:09 AM CDT)

Good morning,

  

An issue has been reported with running Cognos reports.  A notification will be sent when all reports are available in Cognos.  Also, TxDMV did not receive the daily NMVTIS data file from AAMVA last night (10/02/2017).  NMVTIS reports will be blank today (10/03/2017).  Support staff are working with AAMVA to obtain the NMVTIS data.  An additional notification will be sent by end of business today with the status of the NMVTIS data. 

 

The statewide ticket for this issue is: 147257

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020.  The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

Source: Tax Assessor-Collectors
INITIAL NOTIFICATION: Cognos Report Issue (10/03/2017 @ 9:09 AM CDT)

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Salvage and Nonrepairable Vehicles Obtained by Licensed Vehicle Storage Facilities

Please review and distribute as appropriate.

Hurricane Harvey and its aftermath have caused significant impacts to the motor vehicle industry, including licensed vehicle storage facility (VSF) operations.  The department recognizes the VSF industry has an important role in helping Texas recover from this devastating event.  During motor vehicle recovery efforts, we would like to remind you of the statutory requirements for salvage and nonrepairable motor vehicles that you take into your possession that are not claimed by their owner or lienholder.

Texas Transportation Code, Section 501.091, defines a salvage motor vehicle as “a motor vehicle that has damage to or is missing a major component part to the extent that the cost of repairs, including parts and labor other than the cost of materials and labor for repainting the motor vehicle and excluding sales tax on the total cost of repairs, exceeds the actual cash value of the motor vehicle immediately before the damage.”  Further, a nonrepairable motor vehicle is defined as “a motor vehicle that is damaged, wrecked, or burned to the extent that the only residual value of the vehicle is as a source of parts or scrap metal.”  For the purposes of these definitions, damage also includes motor vehicles that have been flooded or damaged by water.

Transportation Code, Section 501.095, requires a salvage or nonrepairable motor vehicle be issued the applicable title prior to subsequent transfer of ownership to anyone other than a licensed salvage vehicle dealer, metal recycler, or used automotive parts recycler.  If a VSF takes possession of a salvage or nonrepairable motor vehicle that is not claimed following the statutory notifications under Occupations Code, Chapter 2303, the VSF must first obtain a Salvage Vehicle Title, Nonrepairable Vehicle Title, or Certificate of Authority (COA) to Dispose of a Motor Vehicle to a Demolisher in the name of the VSF prior to offering the motor vehicle for public sale or otherwise transferring ownership to anyone other than a licensed salvage vehicle dealer, metal recycler, or used automotive parts recycler.

Note: A VSF may only transfer ownership of a salvage or nonrepairable motor vehicle to a licensed salvage vehicle dealer, metal recycler, or used automotive parts recycler without first obtaining the appropriate title document.  The transfer to one of these licensed entities will occur on the Licensed Vehicle Storage Facility Lien Foreclosure (Form VTR-265-VSF).  The licensed entity who is transferred ownership will be responsible for using the VTR-265-VSF to obtain the appropriate title document or report the vehicle to the department (as applicable).  However, the department strongly recommends a VSF obtain the appropriate title prior to transferring a motor vehicle to these entities as well.

In order to obtain a Salvage Vehicle Title, Nonrepairable Vehicle Title, or COA in the name of the VSF prior to offering a motor vehicle at public sale or otherwise transferring ownership:

  1. Complete the Licensed Vehicle Storage Facility Lien Foreclosure (Form VTR-265-VSF), and record your VSF as the “Purchaser” in all applicable fields.
  2. Complete one of the following applications (as applicable), and record the name and address of the VSF in the “Applicant Information” section:
    • Application for Salvage or Nonrepairable Vehicle Title (Form VTR-441)
    • Application for Authority to Dispose of a Motor Vehicle to a Demolisher after Statutory Foreclosure (Form VTR-71-6)
  3. Submit the Form VTR-441 or VTR-71-6 and the applicable fee along with the Form VTR-265-VSF and all required documents (e.g., proof of mailing, title and/or registration verification, etc.) directly to the department at:
Texas Department of Motor Vehicles
Vehicle Titles and Registration Division
ATTN: Title Control Systems
Austin, Texas 78779-0001 

  

Upon receipt of a properly completed application, the department will issue and mail you the applicable Salvage Vehicle Title, Nonrepairable Vehicle Title, or COA.  Once you receive one of these documents from the department, you can transfer the motor vehicle by signing as the seller on the document.  A subsequent purchaser of the vehicle will only need to be provided with one of these documents where you have signed as the seller.  No further documentation will be required from the VSF.

If you have questions regarding this process, please contact the Vehicle Titles and Registration Division at (512) 465-5659, option 1.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:TH

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

Source: Licensed Vehicle Storage Facilities
Salvage and Nonrepairable Vehicles Obtained by Licensed Vehicle Storage Facilities

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TxPROS Back Online After Scheduled Maintenance

The Texas Permitting and Routing Optimization System is back online after scheduled maintenance. We apologize for any inconvenience this temporary downtime may have caused. For any questions, call the Oversize/Overweight Permits Office at 1-800-299-1700, Option 2. Office hours are 7 a.m. to 5 p.m. M-F, and 6 a.m.to 2 p.m. Saturdays.

 

Source: Motor Carriers
TxPROS Back Online After Scheduled Maintenance

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Performance Quality Recognition Program Applications

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles (TxDMV) is accepting applications for the inaugural Performance Quality Recognition Program (PQRP). One month remains before the October 31 submission deadline. The PQRP application, Form 2017-001, can be found on page 40 of the program guide located at www.txdmv.gov/county-recognition.

The TxDMV understands the importance of the services you provide as well as the impact you have on the overall satisfaction of Texas motorists, and we want you to be recognized for your achievements in providing quality registration and titling services to the motoring public. The TxDMV board adopted the Performance Quality Recognition Program Working Group recommendation to focus on achievements in: business process, fraud prevention, customer service, and training. Achievement in these pillars of your registration and titling work certainly merit recognition, and I invite each of you to be one of the first to apply. Those who are recognized this year will set the standard for future applicants!

We are glad to assist you in this inaugural process and encourage you to contact your TxDMV regional manager if you have any questions or need assistance with obtaining data.

Please send mailed applications to:

Texas Department of Motor Vehicles
Vehicle Titles and Registration Division
Attn: County Recognition Program
4000 Jackson Avenue
Austin, Texas 78731

Please send emailed applications to:
 
County-Recognition@txdmv.gov

Thank you for being “Driven to Serve!”

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
Performance Quality Recognition Program Applications

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TxPROS Maintenance Scheduled for 7 p.m., Saturday, September 30

The Texas Permitting and Routing Optimization System (TxPROS) will undergo scheduled maintenance tomorrow evening, Saturday, Sept. 30.

The system is scheduled to be down starting at 7 p.m. CST for approximately 15 minutes. We apologize for any inconvenience.

You will be notified when the system is back online. For questions, please contact the Oversize/Overweight Permits Office at 1-800-299-1700, Option 2. Office hours are 7 a.m. to 5 p.m. M-F, and 6 a.m.to 2 p.m. Saturdays.

 

 

Source: Motor Carriers
TxPROS Maintenance Scheduled for 7 p.m., Saturday, September 30

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Texas Department of Motor Vehicles Warns Buyers Beware of Flood-Damaged Vehicles

Texas Department of Motor Vehicles Warns Buyers Beware of Flood-Damaged Vehicles
Texans urged “Don’t let yourself become the next victim of Hurricane Harvey.”

AUSTIN – With an estimated 500,000 to one million cars and trucks ruined in recent floods from Hurricane Harvey, the Texas Department of Motor Vehicles (TxDMV) is urging Texans to do their research before buying a new or used car. While many of these vehicles will go through insurance companies and get marked as flood damaged, there may be tens of thousands of vehicles that are uninsured or are covered by liability only insurance. These are the vehicles that pose the greatest risk to Texans.

“Too many Texans already get taken advantage of by people selling flooded, salvaged, and rebuilt vehicles as though they were in perfect condition,” said TxDMV Executive Director Whitney Brewster. “Don’t let yourself become the next victim of Hurricane Harvey; do your research.”

TxDMV uses a national title database under the United States Department of Justice to help stop title fraud and urges consumers to learn how to protect themselves when buying a vehicle. Brewster cautioned, “Don’t let us find a problem after you bought the vehicle. Protect yourself before you buy.”

TxDMV offers these tips to help detect water damage on a vehicle:

  • Get the Vehicle Identification Number (VIN) off the vehicle you want to buy.
  • Do a Title Check and obtain a Vehicle History Report at www.TxDMV.gov/title-check.
  • Have an independent mechanic examine the vehicle.
  • Examine the interior and engine compartment for evidence of water and grime. An extremely clean vehicle might also be a red flag to investigate further.
  • Check for rust on areas of the vehicle that normally do not come in contact with water.
  • Check for issues with electronical components such as door locks, windows, or motorized seats.

While these inspection suggestions will not detect water damage in every case, they do provide some information to protect consumers from purchasing a vehicle damaged by water, such as a flood. If you are considering purchasing a vehicle that you suspect may have been damaged by water, consider having it inspected by a licensed mechanic.

Go to TxDMV’s Title Check page. It provides information on obtaining a Vehicle History Report from the only vehicle title database in the nation where all states, insurance carriers, and junk and salvage yards are required by federal law to report. It contains title information on cars, trucks, motorcycles, motorhomes, buses, and big rigs – virtually every titled motor vehicle in the country.

“When title fraud happens, innocent people are hurt,” Brewster said. “We need everyone to urge their family members, neighbors, friends, and coworkers to do their research and spend a few extra dollars before they buy any vehicle.”

“Remember,” she added. “Don’t Buy a Wreck. Do a Title Check.”

For more information:

Title Check 

 GovDelivery Subscribe to receive TxDMV news releases via email or text message. 

 

The Texas Department of Motor Vehicles serves, protects and advances the citizens and industries in the state with quality motor vehicle related services. For every $1 it spends, the TxDMV returns $11 to the state. Each year the agency registers more than 24 million vehicles; issues more than 8 million vehicle titles; licenses approximately 34,000 motor vehicle dealers and distributors; credentials more than 60,000 motor carriers; issues more than 650,000 oversize/overweight permits; investigates approximately 13,000 complaints against dealers and motor carriers; and awards grants to law enforcement agencies to reduce vehicle burglaries and thefts. Learn more at www.TxDMV.gov.

Source: Motorist Services
Texas Department of Motor Vehicles Warns Buyers Beware of Flood-Damaged Vehicles

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eTAG Update (Late 2017)

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles (TxDMV) will update the eTAG system (the system used for Buyer Tags) in late 2017.

This change will improve the way eTAG works and move it into webDEALER (the title application system).

What Does This Mean For You?

  • webDEALER will become the system to work from for the creation of Buyer Tags (or other tags).
    • ALL eTAG users will log in to webDEALER with their current eTAG username and password to access eTAG even if they have not previously used the webDEALER system.
      • NOTE: Your username and password will not change.
    • ALL webDEALER users will log in to webDEALER as usual.
    • If you use both webDEALER and eTAG, you will be able to create title applications and issue Buyer Tags (or other tags) without having to log into different systems.
  • Buyer Tags for out of state purchasers may be paid for online by credit card.
  • All tags printed through eTAG will have improved security features.

The TxDMV will provide more information on these changes and future training in the coming weeks.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

 

Source: Dealers and Manufacturers
eTAG Update (Late 2017)

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Completed: RTS available (09/21/2017 6:55 PM)

Good evening,

 

All RTS system maintenance was completed as of 6:55 PM CDT this evening (09/21/2017).  If you experience any issues with the  RTS system please contact the Service Desk.

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Completed: RTS available (09/21/2017 6:55 PM)

Posted in Tax Assessor-Collectors | Comments Off on Completed: RTS available (09/21/2017 6:55 PM)

Completed: eTAG Unplanned Maintenance (09/21/2017 at 6:55 PM CDT)

Good evening,

 

The eTAG scheduled maintenance was completed as of 6:55 PM CDT this evening, 09/21/2017.  If you experience issues with the system after the maintenance is complete, please contact the Service Desk.

 

Please remember that after using an Internet Down tag, you must enter the information for that tag into eTAG as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

  

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020.  The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday.  You may also send email to: ServiceDesk@TxDMV.gov

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Dealers and Manufacturers
Completed: eTAG Unplanned Maintenance (09/21/2017 at 6:55 PM CDT)

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Initial Notification: RTS Unplanned Maintenance (9/21/2017 6:30 PM)

Good afternoon,

 

On September 21, 2017, the Texas Department of Motor Vehicles (TxDMV) will be performing RTS system maintenance. The duration of the maintenance is scheduled for up to 1.5 hours, beginning Thursday (09/21/2017) at 6:30 PM CDT and lasting until 8:00 PM CDT. RTS will be unavailable during the maintenance window.

  

Note: A reply to all will be sent when the maintenance is complete.  Please contact the Service Desk if you experience system issues after the end of the maintenance.

  

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

Source: Tax Assessor-Collectors
Initial Notification: RTS Unplanned Maintenance (9/21/2017 6:30 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Unplanned Maintenance (9/21/2017 6:30 PM)

Initial Notification: eTAG Unplanned Maintenance (9/21/2017 @ 6:30 PM)

Good afternoon,

 

On September 21, 2017, the Texas Department of Motor Vehicles (TxDMV) will be performing eTAG system maintenance. The duration of the maintenance is scheduled for up to 1.5 hours, beginning Thursday (09/21/2017) at 6:30 PM CDT and lasting until 8:00 PM CDT. eTAG will be unavailable during the maintenance window.

 

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags.   As you know, every dealer is now allowed a minimum of 30 Internet Down tags.  If you have less than 30 printed, print your full allocation now so you are prepared when the eTags system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into eTags as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

 

Note: A reply to all will be sent when the maintenance is complete.  Please contact the Service Desk if you experience system issues after the end of the maintenance.

  

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

  

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

 

Source: Dealers and Manufacturers
Initial Notification: eTAG Unplanned Maintenance (9/21/2017 @ 6:30 PM)

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UPDATE: Temporary Suspension of Motor Carrier IRP Requirements for Disaster Relief

Commercial Vehicle registration requirements to travel in and through the state of Texas are temporarily suspended by order of Texas Governor Greg Abbott. This is to make it faster and easier for operators of commercial vehicles to provide disaster relief assistance to Texas and other states affected by Hurricanes/Tropical Storms Harvey and Irma.

A commercial motor vehicle qualifies for the temporary suspension of International Registration Plan (IRP) requirements if the vehicle is registered in one of the 48 contiguous states and is not currently registered under IRP. The suspension covers the vehicle registration requirements for operators of commercial motor vehicles that are providing assistance to Texas and/or other states pursuant to the disaster declarations for those states.

Additionally, the requirements to obtain a 72-/144-hour temporary registration permit also are suspended for those commercial motor vehicles that are not eligible for IRP registration.  

These waivers do not apply to safety requirements. Operators are responsible and liable for safely routing their vehicles by obtaining current restrictions and information concerning hazardous weather-related road conditions prior to movement.

No action on your part is required to qualify for the temporary waivers.

These suspensions will expire on October 18th.

Visit the Motor Carrier portal for all your TxDMV needs at http://www.TxDMV.gov/motor-carriers.

Source: Motor Carriers
UPDATE: Temporary Suspension of Motor Carrier IRP Requirements for Disaster Relief

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Resolved: TxDMV call centers available (09/18/2017 @ 10:40 AM CDT)

Good morning,

 

All Texas Department of Motor Vehicles call centers are now available. If you experience new issues contacting TxDMV by phone please email the Service Desk.

 

The statewide ticket for this issue is: 145367

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Dealers and Manufacturers
Resolved: TxDMV call centers available (09/18/2017 @ 10:40 AM CDT)

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Service Restored for the TxDMV Telephone System

Phone service is now restored for the Motor Carrier Division’s main line (1-800-299-1700). The Texas Department of Motor Vehicles apologizes for any  inconvenience caused by the temporary outage.


 

 

Source: Motor Carriers
Service Restored for the TxDMV Telephone System

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Update: TxDMV call centers unavailable (09/18/2017 @ 10:00 AM CDT)

Good morning,

 

All Texas Department of Motor Vehicles call centers remain unavailable. An update will sent by 11 a.m. today  (09/18/2017) or as more information becomes available.  The IT Service Desk is available by email at ServiceDesk@TxDMV.gov.

 

The statewide ticket for this issue is: 145367

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Dealers and Manufacturers
Update: TxDMV call centers unavailable (09/18/2017 @ 10:00 AM CDT)

Posted in Dealers and Manufacturers | Comments Off on Update: TxDMV call centers unavailable (09/18/2017 @ 10:00 AM CDT)

Initial Notification: TxDMV call centers unavailable (09/18/2017 @ 8:55 AM CDT)

Good morning,

 

All Texas Department of Motor Vehicles call centers are currently unavailable. Support staff are working with telecommunication vendors to identify and resolve the issue.  An update will be sent by 10 a.m. (09/18/2017) or as more information becomes available.  The IT Service Desk is available by email at ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Dealers and Manufacturers
Initial Notification: TxDMV call centers unavailable (09/18/2017 @ 8:55 AM CDT)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: TxDMV call centers unavailable (09/18/2017 @ 8:55 AM CDT)

TxDMV Telephone System Outage

The Texas Department of Motor Vehicle (TxDMV) Motor Carrier Division (MCD) main line (1-800-299-1700) is currently unavailable. Support staff are working to identify and resolve the issue. An update will be sent when phone service is restored.

Oversize/Overweight Permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

Apportioned Registration: First time registrants, please visit your local TxDMV Regional Service Center to set-up your registration account. Apportioned registration changes and renewals can be made online through TxIRP at www.TxDMV.gov.

We apologize for the inconvenience and any impact on you or your customers.

Source: Motor Carriers
TxDMV Telephone System Outage

Posted in Motor Carriers | Comments Off on TxDMV Telephone System Outage

Resolved: TxDMV phones available (09/15/2017 @ 2:00 PM CDT) –

Good afternoon,

 

The Texas Department of Motor Vehicles main customer service number (512-465-3000) and the IT Service Desk number (512-465-4010) were unavailable from 1:30 PM to 1:45 PM CDT today (09/15/2017). If you experience any new phone please contact the Service Desk.

   

If you would like to speak to a Service Desk representative, please email ServiceDesk@TxDMV.gov. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday.

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

Source: Dealers and Manufacturers
Resolved: TxDMV phones available (09/15/2017 @ 2:00 PM CDT) –

Posted in Dealers and Manufacturers | Comments Off on Resolved: TxDMV phones available (09/15/2017 @ 2:00 PM CDT) –

RTB # 017-17 Waiver of Duplicate Registration/Inquiry Receipt Fee as a Result of Hurricane Harvey

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachments

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
RTB # 017-17 Waiver of Duplicate Registration/Inquiry Receipt Fee as a Result of Hurricane Harvey

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Restrictions Lifted for Oversize/Overweight Permit Travel in Counties Impacted by Hurricane Harvey

The restrictions prohibiting regular oversize/overweight vehicle and load travel in Texas disaster areas have been lifted.

Motor carriers transporting oversize and/or overweight loads for Hurricane Harvey disaster relief efforts have two options, the permit waiver per Gov. Gregg Abbott’s Declaration of Disaster or the MAP-21 Emergency Relief Permit per President Trump’s Declaration of Disaster. Visit the following link for more details: http://www.txdmv.gov/harvey

Source: Motor Carriers
Restrictions Lifted for Oversize/Overweight Permit Travel in Counties Impacted by Hurricane Harvey

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RESOLVED: IVTRS Report Issue (9/12/2017 @ 8:20 AM CDT)

Good morning,

 

The issue where the IVTRS centralized approval process caused internet transaction fees collected to not show on County Wide reports for some counties has been resolved. If you have questions, need additional information or assistance please contact the Service Desk.

 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

Best regards,

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

Source: Tax Assessor-Collectors
RESOLVED: IVTRS Report Issue (9/12/2017 @ 8:20 AM CDT)

Posted in Tax Assessor-Collectors | Comments Off on RESOLVED: IVTRS Report Issue (9/12/2017 @ 8:20 AM CDT)

UPDATE: IVTRS Report Issue (9/11/2017 @ 4:30 PM CDT)

Good afternoon,

 

A fix has been identified and will be deployed this evening (9/11/2017) that resolves the issue where the IVTRS centralized approval process causes internet transaction fees collected to not show on County Wide reports for some counties. An update will sent tomorrow morning (09/12/2017) to confirm resolution after overnight processing completes.

 

The statewide ticket for this issue is: 144290

 

If you have questions, need additional information or assistance please contact the Service Desk.

 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

  

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

 

 

Source: Tax Assessor-Collectors
UPDATE: IVTRS Report Issue (9/11/2017 @ 4:30 PM CDT)

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Webinars for Counties on RTB #015-17 and #016-17

Please review and distribute as appropriate.

Webinars will be held for county tax assessor-collectors to discuss RTB #015-17 Waiver of Delinquent Transfer Penalty as a Result of Hurricane Harvey and RTB #016-17 Rebuilt Salvage Applications for Hail Damaged and Recovered Stolen Vehicles.

The webinar schedule is listed below, and space is limited. Please reserve your virtual “seat” as soon as possible by registering through one of the links below.

Webinars

Thursday, September 14, 2017, at 9:30 AM – 10:30 AM CDT
https://attendee.gotowebinar.com/register/8033088412941186561

Thursday, September 14, 2017, at 2:30 PM – 3:30 PM CDT
https://attendee.gotowebinar.com/register/8656887538866893825

Tax assessor-collectors and deputies, continuing education credit may be considered for your participation in certain Texas Department of Motor Vehicles (TxDMV) hosted webinars.  A submission form has been created for you to log your information on the TxDMV website on the Tax Assessor-Collectors hub by clicking the Continuing Education Credit icon.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
Webinars for Counties on RTB #015-17 and #016-17

Posted in Tax Assessor-Collectors | Comments Off on Webinars for Counties on RTB #015-17 and #016-17

Proposal 43 TAC §217.45 and §217.182

Proposed 43 TAC §217.45 and §217.182

 

Please review and distribute as appropriate.

 

The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 217, §217.45 and §217.182. These proposed changes are posted for public comment until 5:00 p.m. on October 9, 2017. The proposed language is attached and it is also available on the Office of the Secretary of State’s website at http://www.sos.state.tx.us/texreg/pdf/currview/index.shtml.

 

 

The web link is subject to change as the Texas Register is a weekly publication. Previous versions of the Texas Register are available at http://www.sos.state.tx.us/texreg/pdf/backview/index.shtml

 

We expect to present the proposed changes and any received written comments to the TxDMV board at an upcoming board meeting. The meeting agenda with this item will be posted on the TxDMV website at http://www.txdmv.gov/about-us/txdmv-board-meetings.

 

Thank you,

David D. Duncan

General Counsel

 

Attachment

 

 

Source: Dealers and Manufacturers
Proposal 43 TAC §217.45 and §217.182

Posted in Dealers and Manufacturers | Comments Off on Proposal 43 TAC §217.45 and §217.182

Proposal 43 TAC §§217.3, 217.4, 217.82, and 217.84

Proposed 43 TAC §§217.3, 217.4, 217.82, and 217.84

 

Please review and distribute as appropriate.

 

The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 217, §§217.3, 217.4, 217.82, and 217.84. These proposed changes are posted for public comment until 5:00 p.m. on October 9, 2017. The proposed language is attached and it is also available on the Office of the Secretary of State’s website at http://www.sos.state.tx.us/texreg/pdf/currview/index.shtml.

 

 

The web link is subject to change as the Texas Register is a weekly publication. Previous versions of the Texas Register are available at http://www.sos.state.tx.us/texreg/pdf/backview/index.shtml

 

We expect to present the proposed changes and any received written comments to the TxDMV board at an upcoming board meeting. The meeting agenda with this item will be posted on the TxDMV website at http://www.txdmv.gov/about-us/txdmv-board-meetings.

 

Thank you,

David D. Duncan

General Counsel

 

Attachment

 

 

 

 

 

Source: Dealers and Manufacturers
Proposal 43 TAC §§217.3, 217.4, 217.82, and 217.84

Posted in Dealers and Manufacturers | Comments Off on Proposal 43 TAC §§217.3, 217.4, 217.82, and 217.84